My mom's accounts were here and when she passed away, as the executor of her estate, I needed a lot of help with the detailed accounting required. The staff at this branch was always helpful and never seemed put out by my requests. They were accommodating and quick to respond, which was such a relief under the circumstances.
I set up an estate account through this branch to pay remaining bills and found that their online tools were great.
I didn't have any exposure to their rates or fees since I only had checking accounts with them.
under federal law is very sirious offense to open an account to any indivudual o corporation that presents false documentation, this is beyond my comprehension that your bank would be involved in something like that; I am requesting full refund of my wire transfer ASAP or you would leave me no choice but to proceede with a law suit just like my attorneys are advising me.
1100008457792 your bank confirmed that belongs to Factory Closeouts Inc; thaÃ¢ï¿½ï¿½s why I went ahead with the transaction therefore it is your full responsability and I expect You to Act properly in this matter.
Paid off an auto loan with BB&T and it took over 2 months to receive my lien release. Contacted the bank on multiple occasions and was given the same run around until finally had to go to bank and get a notarized letter stating that the loan was paid in full to give to new lien holder. Paperwork finally arrived post dated 64 days after pay-off.
I don't understand the negative comments about BB&T on this website. My experiences with this bank are all positive.
Susan Custred and Brenda Holdridge at the Branch in Mt. Airy Md 21771 have gone over and beyond for my family. In fact every teller and everyone at that branch have always been
My Mother unexpectedly became ill. We had to attach POA on her account and make sure her bills were being paid correctly. They helped us with all the details going over and beyond every step of the way. They asked about her and I really felt they considered her a friend. I felt they treated us like a family member. Thank You BB&T..
I was a customer with Coastal Federal when BBT bought it out.â?¨Initially BBT said that I could order new checks 24/7 at no cost to me. Wrong on all accounts. All of it a lie.â?¨â?¨
A local branch manager told me that my account was not the right account and I was moved into the right FREE account. Another lie! â?¨â?¨
Six months later I found that they had been charging me $5 a month for the "free" account. They refused to refund the $30 I had paid for my free account.
Again, I felt I'd had enough so, told them to close the account. Then they changed their mind and refunded the money, so I stayed.
â?¨â?¨My son entered College. He needed gas so I wrote him a $20 check on my BBT account. BBT charged him $8 to cash it.
BBT took almost half of my son's gas money. ALMOST HALF, from a struggling college student!!â?¨â?¨
I complained about it and they told me they were providing my son a service by cashing a check drawn on their own bank. Their own check, because he didn't have an account.
I said, "of course he doesn't have an account he has no job, no income. He's a college student and he lives with me" Made no difference to BBT! They NEEDED my son's money more than he did.
â?¨â?¨I looked into closing the account again but it very complicated to change banks.â?¨â?¨ I have a lot of direct deposits and payments.
My home and my RV are financed with BBT. They offered a Visa with no interest for 12 months on anything I purchase, so I applied.
My Visa was DECLINED because my son had 2 (two) LATE payments on a car loan that I co-signed for him almost two years ago! TWO LATE PAYMENTS! TWO!â?¨â?¨!!
This, after me being a customer for nearly 20 years and paying every payment on my house, RV and equity account (for over eight (8) years) exceeding $2,000.00 a month, on time, every time. I was never late and I never missed a pay