Overall Rating

C+
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EverBank Report Card

Overall rating score 48%
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17
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EverBank Latest Customer Reviews

JeffreyGold's Profile Image

Reviewed by JeffreyGold

Apr 5th 2014

2 out of 5 marks

I cannot give them a poor enough rating. Incompetence at every level and nothing but grief.

I cannot contact them on the weekends and they give false info as well can't do simple tasks . Avoid, Avoid!

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peterboberg's Profile Image

Reviewed by peterboberg

Mar 14th 2014

1 out of 5 marks

200% pathetic. I despise this bank!

I am too mad to write, Don't even think about having an account with this POS bank.

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ChristineWard's Profile Image

Reviewed by ChristineWard

Feb 20th 2014

1 out of 5 marks

PATHETIC

Mortgage servicing is pathetic. Any search online would make you want to turn and run. Mortgage payment kept going up because of escrow they say. My payment started out at 1100.00 and rose to 1650.00 with a fixed interest rate.

My story is one of many.

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Marian's Profile Image

Reviewed by Marian

Dec 16th 2013

3 out of 5 marks

Very good

This is a good bank. No problems up to now.

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dma_8342's Profile Image

Reviewed by dma_8342

Nov 13th 2013

4 out of 5 marks

Consistently Good Rates, Good Bill Pay and No Atm Fees

Everbank has been my primary checking+saving acct for the last decade. The automatic atm fee reimbursement is great. For deposits, you can make deposits online, or you can deposit by mail and they pay the postage. Their free online bill pay is convenient and has been very reliable. They pay consistently good interest, and everbank is appropriate if you maintain a reasonable balance. Given that they pay good rates on checking, there's no reason to maintain a separate savings account, though they also have a decent money market account. Rates: while their rates are good, they usually don't have the highest rate, but rather a competitive rate. Beware that their advertised rates are misleading teaser rates, and you have to dig through their fine print to find the regular ongoing rate. Customer service on the phone has been pretty good and i haven't had to wait on hold very long. But I've only called maybe once every couple of years.

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