Regions Bank Customer Reviews
1 out of 5 marks
When we refinanced our mortgage with Regions in Dec 2010 we had a home equity line with BB&T. We had no intention of moving this credit line because we were happy with BB&T and saw no reason to move it. But our loan officer, Mike Newbauer, told us all would be the same and it would cost us nothing to move it to Regions. After 12 months, we had not used the credit line and we received a bill for $100. It turns out they will bill you $100 every 12 months if you don't use the credit line. We have now decided to close the line of credit, and now they want to charge us $500 for early closure. My advice is not to do business with Regions Bank and especially not to business with Mike Newbauer. We told him we did not want to move our line of credit and he deceived us about the fact that nothing would be different between BB&T and Regions. We had our line of credit with BB&T for 8 years, never used it, and were never charged a fee. I have no respect for people like Mike who just want to make a quick buck. He already was getting our refinance business so what reason was there to push for the home equity line when he knew full well and good that it was far from being "equal" with BB&T? We are now headed completely away from Regions, forever. Will never look back and hope never to see Mike Newbauer again!
1 out of 5 marks
I opened an account at a branch in Franklin, TN and 4 weeks later I started recieving letters demanding payment for pay day loans. The loan groups had my social and this bank's routing number and my bank account. I went in to the branch to file a frau report and they wouldn't take it! They just kept telling me it was my fault and I must have been reckless with my information. After proving i was not reckless they tried to blame in on my sister who's living with me. 6 months later I'm still dealing with the identity theft and now have information showing the pay day loans were signed off by a banking representative AFTER I HAD TRIED TO FILE THE REPORT! Unbelievable.
Stay away from this bank!
1 out of 5 marks
Want to business with Regions Bank HA HA HA (AL)
SO HAVE YOU BEEN THINKING OF DOING BUSINESS WITH REGIONS BANK WELL THINK AGAIN !!!!!!!!!!!!!\
DOING BUSINESS WITH REGIONS BANK IS LIKE A 18 YEAR BLONDE BOY GOING TO JAIL YOU KNOW YOU ARE GOING TO GET BENT OVER AND GET IT SHOVED UP YOUR ASS.
REGIONS BANK IS THE WORST BANK I HAVE EVER DONE BUSINESS WITH, I WISH AM SOUTH NEVER MERGED WITH THEM, AM SOUTH WAS A PEOPLE BANK WHERE THEY CARED ABOUT THERE CUSTOMERS, REGIONS BANK ONLY CARES ABOUT HOW MUCH THEY CAN SCREW YOU OVER AND OUT OF.
TAKE IT FROM ME THE PAST FEW YEARS OF DOING BUSINESS WITH THEM HAS BEEN A SCREWING
NO MORE I CLOSED ALL MY ACCOUNTS WITH THEM.
ITS TO BAD THE TELLERS DON'T RUN THE BANK BECAUSE THERE MANAGERS ARE STUPID SHIT HEADS AND THERE FSR PEOPLE ARE EVEN DUMB
1 out of 5 marks
After choosing to opt out of overdraft protection more than once they continued to allow my wife to overdraft on the account. Then of course they would add the fees to each overdraft. If they would have done what I told them to do in the first place, then she would have been denied whatever purchase she was trying to make at the time of purchase. I understand that's how they make money. I don't like banks anyway, but this has been the worst experience I have had with a bank..I would recommend you get away from any of the big banks and go to your local credit union. Heck, you probably would be better off just getting yourself a fireproof safe and doing your own banking.
3 out of 5 marks
I have been with Regions for, technically, over 20 years. I say technically as Regions bought out my hometown bank years ago. After 17 years at the same branch I moved to another city, within the same state. However, whenever I had an issue to deal with I would have to call my old hometown's branch, as the local branch did not hold my account. Eventually I had to close my account and reopen it at my local branch. Ridiculous if you ask me in this age..
Over the past few years the fees have gone up and up. I am not happy. But after an incident last week I am seriously thinking about changing banks. I wrote my landlady a check for our rent, which I usually pay in cash. Because my landlady does not have an account with Regions bank they charged her $20 to cash the check. So from now on I will have to include that fee in my rent payment.
Thanksgiving my husband cashed out one of his retirement funds. He received a Cashiers Check, so all he should have had to do was deposit it. But... now get this.... Regions Bank held the check for 7 (seven) days before depositing it into our account. Reason, and this is so stupid, since we normally do not make such large deposits they decided that they had to hold it for that long to make sure it was not gained illegally. A cashiers check from a huge national bank, but they had to hold it.
Another incident was our cable company tapping our bank account and several times taking out money without permission. While they admitted their wrong, we could not get Regions to block them from doing so over and over and over again. We proved our case beyond a shadow of a doubt with legal documentation, but Regions refused to do anything. Their recommendation, close account and open new one. Since my husband and I have direct deposit of our income, we would have all kinds of difficulty switching things around etc. Did Regions Bank care? Heck no.
We are looking around for a new bank as I type this. Regions has lost touch with its customers.