When you instruct a bank to transfer funds from a savings account to a checking account to cover small overages, but they fail to follow instructions, then consequently generate Fee Income. When your bank places your checking deposits in â??Pending Transactionsâ?? so that three days worth of "Pending Transactions" can clear in size order from greatest amount to smallest amounts without consideration of accurate real time date and time stamps of each transaction event, just to generate Fee Income. When your bank re-dates Pending Transactions to cover their actions. When all these things occur on the last two business days of a calendar year, and cannot be reconciled until the following year, just to offset their actual current losses, where without this strategy, would have reported earnings less than expected. When a financial institution totally disregards a Landmark law suite setting legal precedent ruling against such practices, then boldly carries on. Now...that is a bank!
I deposit 26,0000 dollars into my account , I wrote out the wrong amount on the for 48.00 but at the place where u write forty eight hundred was correct , I also wrote wrong date on check . The cashiers made fun of me and I told her to destroy check . Instead she cashed it later .. Now someone is using my bank vise checking card to charge things on . The police reports don't even match with what the tellers states nor does it match my bank statement .. I was told by Munford police chief that the bank did nothing wrong . I told him your report on interviews with the bank employees , witch he left all names out of the report may I add , does not match my bank statement as to what tellers t said happened . I can not give them a 0 so If I could I would .. this will not post in Munford Tn. a 1 star is a - not a c
I MADE THE MISTAKE OF GETTING A MORGAGE LOAN FROM REGIONS BANK, THEN EVERYTIME I NEEDED TO DEPOSIT A CHECK TO MY ACCOUNT I COULD NOT FIND ANY BRANCH WITH ATM MACHINE SO I CAN DEPOSIT MY CHECKS AFTER MY WORKING HOURS, THAT IS WHEN THEY ALREADY CLOSED... NO ONE SINGLE ATM MACHINE IN SANFORD,FLORIDA.... I HAD TO WAIT FOR DAYS EVERYTIME TO DEPOSIT WHEN I AM NOT WORKING DURING DAYTIME..
CUSTOMER SERVICE CONTACTED ME AND I ASKED FOR COMPENSATION OR I WILL CLOSE MY ACCOUNT AND MAKE ANOTHER BANK GAIN THOUSAND OF DOLLARS OFF MY LOANS.. BILL YOUNG THE BRANCH MANAGER IN ORLANDO(407-880-1439) CONTACTED ME SEVERAL TIMES BY PHONE DESPITE TELLING THEM TO CONTACT ME ONLY BY E MAIL TRYING TO SELL ME A CREDIT LINE INSTEAD OF ADDRESSING MY REQUEST FOR COMPENSATION. ALSO MARK WITTSCHEN REGIONAL MANAGER (407-246-5520)CONTACTED ME TOO, BUT NOBODY ADDRESSED MY CLEAR REQUEST OF COMPENSATING MY WASTED TIME BECAUSE OF THEIR LACK OF ATM MACHINES IN SANFORD,FLORIDA. . THEN BILL YOUNG SENT ME E MAIL SAYING HE CAN CUT ME A CHECK AND ASKED IF I WANTED THE CHECK MAILED OR COME AND PICK IT UP.. I ASKED HIM TO MAIL IT OR DEPOSIT IT...11 DAYS LATER AND I AM STILL BEING EGNORED.. HOW RUDE ARE THEY.. THEY OPEN THEIR MOUTH BUT DO NOT INTEND TO DELIVER.. THEY HAVE NO RESPECT FOR THEIR CUSTOMER WHO THEY MADE THOUSANDS OF DOLLARS OFF, I AM CLOSING MY ACCOUNT MONDAY. MY ALTERNATE E MAIL IS (email@example.com)
I went in and was lied to about how they would handle a certain situation then of course because they didn't do what they said I got overdrafts on my account when I went in to complain they admitted it was there fault but basically nothing they was willing to do about it so the manager was very rude and I got rude back because I was lied to and it cost me money. So after complaining on her I received a letter stating they would be closing my account I see instead of trying to fix the problem they just push the customer to the side and discard his account like people does not matter will without customers you will not be in business
I started working for Regions in 2010. The pay starting off was fairly poor, but I was assured bonuses would put me above and beyond. They don't streamline any of their paperwork and instead of getting to take time with customers you are sitting and filing ridiculous paperwork, Most pointless. So while you're trying to do all this ridiculous paper work you're supposed to do we must also make sales and have excellent customer service. Now to be honest the customer service part wasn't ever an issue. My co-teller and I loved our customers. Now here's the issue. If we spent too much time helping customers and didn't get our paperwork all filed in it's ridiculous order, we then got graded and berated. They are extremely always understaffed. I have gotten yelled at on a conference style call for requesting a day off. Yelled at! I know this sounds dramatic, but its no joke. I got a Christmas gift for a concert that was in March and put in my request the day after Christmas. Apparently the concert was the same week all the kids were out of school. I don't have kids and was unaware of this fact. I then get a phone call from our human resource lady, my manager, the district manager and a couple other people and am asked why I would get tickets to something without making sure I had the days off. I explained they were a gift and that I didn't realize everyone else once March started would be asking for these days off. They yelled at me until I cried and walked out of the room. I didn't get the days off. They had made bonuses unreachable. They then decided to transfer me to the next county over. Which would be an hour drive for me. I understand they were completely understaffed cause everyone kept leaving, due to management and the lack there of, but there were about 50 other employees that lived closer than I did and I felt I was being targeted after trying to ask for a day off the month before. I ultimately quit my job. I make way better money now and for an awesome Company.