MyBankTracker rated Chase based on the following criteria that includes
real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights
the financial health and stability of the bank.
Take my card - said call ASAP. I did and they said we closed & don't have to inform you. I said what, who does that? At that point I wasn't dealing with BS & all I cared about was upcoming direct deposit and the only thing I have auto coming out on set date is auto insurance so I said I need it open do give me time to change DD and as a bank you know this takes long as well as my car insurance and set it where I can't use it whatever. She confirmed of course we will leave open for 10 days from today (daty of my call) I made my calls right then to get my accounts changed but all of that takes 5-7 days as we all know the long stupid process. So when i didn't get DD a week later I called chase first and they said we closed your account the day you called!!! So since then it's been a nightmare - took them 10 days to get check returned to new bank and still don't have my DD 3 weeks later. Big question can they close without notice to you?? More »
I find it extremely inconvenient that Chase no longer accepts cash deposits. My daughter took her first semester off and has started college this month, in another state. I used to just easily deposit cash into her account but now that she's away and Chase has this new policy, what am I supposed to do? More »