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Chase Customer Review

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Mike W's Profile Image

1 out of 5 marks

Reviewed by Mike W

Jun 12th 2012

Dont Know How This Is A Bank.

Where do i begin? Long story short, my identity was stolen and the person who stole it died. So chase, thinking i was dead, put a hold on my account so i couldnt get to my hard earned money. All that was necessary for me to do was to go to the social security department, fill out some papers, and bring them to chase bank so they send out a fax (which is almost instantaneous). I was supposed to have my account up and running the next day.

The next day i went back to chase to see if it was fixed and they dont remember me being there. I had to go back to the social security department 3 more times to re-do all of this again and again and finally after the 3rd week they finally re-opened my account. My paychecks were still being deposited but i couldnt withdraw or make a bill payment in the entire 3 weeks it took for chase bank to send an instantaneous fax.

The irony of it all is that while extremely furious and going through all of this, 2 of the bankers i "helped" me said that i should rob a bank while i still dont have an identity. I should have just robbed all the money they held from me and them burned the bank to the ground. All of this trouble when all i simply had to do was to never pick chase bank!! They suck!!

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Other Chase Reviews

Tiredofripoofsbank's Profile Image

Reviewed by Tiredofripoofsbank

Sep 24th 2014

1 out of 5 marks

Charge Charge Charge

I will never take a check for payment from any chase customer again. This company charges all non customers a $6. 00 fee to cash checks from their bank customers! What a scam!

Is this review helpful? ▲ Yes 1 ▼ No 0

sammig's Profile Image

Reviewed by sammig

Sep 23rd 2014

1 out of 5 marks

Transfer From One Account To Another Account Not Credited

What a horrible "bait and switch" scam this bank conducts. I transferred money from one account to another to cover checks, and it showed online as having been moved. It was not actually moved until 3 days later, i had no way of knowing this as it showed online. Consequently, they charged 2 charges of $34 for insufficient funds! I am a private client customer as well as a business customer. I would discourage anyone from moving accounts here. Bank of america is starting to look good in comparison.

Is this review helpful? ▲ Yes 2 ▼ No 0

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