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dennis2's Profile Image

1 out of 5 marks

Reviewed by dennis2

Jan 8th 2013

Taking advantage of any situation and any person

When I first opened my account with chase I thouthe "This is going to be a nice thing..." WRONG... To my surprise, once they had me as a customer it was an up hill battle to make a sinple carpayment with them. I was repeatedly told to pay my car payment over the internet or phone by 2 of the tellers. I felt like a child being scorn by my mother. I did not have internet at that time. Then every month I went in there for 3 years I would be sent to one of the assistants so they could help me with "MY PROBLEM" for a simple car payment.The two older teller ladys just dont have the time to deal with anyones questions. In the process of being "Helped" ??? I somehow sighned up for paperless statements and billing that no one could fix. Almost made me late with some payments. Hmmm... again "my problem". When I first opened my account I was told I qualified for a credit card, 500$ limit. She had looked at my credit information and my car loan information which by the way was 21.5% intrest rate for a 09' ford focus and said I already qualified, I recieved my denial paper pretty quickly though. When I went down there to close my account because I was lied to, all I got was line after line of all the things I would have to go through to close my account and fees dont forget the fees, which would tie up my money for the next two weeks, or so I was told. No help from no one not even over the phone just the run around. I tried to get a credit card each year, but NO,NO,NO. Told me my credit was to bad. I refinanced my car for 6.99% at another bank and got approved for a credit card just days after I went to chase and they denied me for a refinance and credit card again due to "poor credit". The other bank told me I had "good credit" and they would love to have me as a customer. I am happy not to have to deal with chase anymore. They dont help they just take and take and take...

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Other Chase Reviews

Tiredofripoofsbank's Profile Image

Reviewed by Tiredofripoofsbank

Sep 24th 2014

1 out of 5 marks

Charge Charge Charge

I will never take a check for payment from any chase customer again. This company charges all non customers a $6. 00 fee to cash checks from their bank customers! What a scam!

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sammig's Profile Image

Reviewed by sammig

Sep 23rd 2014

1 out of 5 marks

Transfer From One Account To Another Account Not Credited

What a horrible "bait and switch" scam this bank conducts. I transferred money from one account to another to cover checks, and it showed online as having been moved. It was not actually moved until 3 days later, i had no way of knowing this as it showed online. Consequently, they charged 2 charges of $34 for insufficient funds! I am a private client customer as well as a business customer. I would discourage anyone from moving accounts here. Bank of america is starting to look good in comparison.

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