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dennis2's Profile Image

1 out of 5 marks

Reviewed by dennis2

Jan 8th 2013

Taking advantage of any situation and any person

When I first opened my account with chase I thouthe "This is going to be a nice thing..." WRONG... To my surprise, once they had me as a customer it was an up hill battle to make a sinple carpayment with them. I was repeatedly told to pay my car payment over the internet or phone by 2 of the tellers. I felt like a child being scorn by my mother. I did not have internet at that time. Then every month I went in there for 3 years I would be sent to one of the assistants so they could help me with "MY PROBLEM" for a simple car payment.The two older teller ladys just dont have the time to deal with anyones questions. In the process of being "Helped" ??? I somehow sighned up for paperless statements and billing that no one could fix. Almost made me late with some payments. Hmmm... again "my problem". When I first opened my account I was told I qualified for a credit card, 500$ limit. She had looked at my credit information and my car loan information which by the way was 21.5% intrest rate for a 09' ford focus and said I already qualified, I recieved my denial paper pretty quickly though. When I went down there to close my account because I was lied to, all I got was line after line of all the things I would have to go through to close my account and fees dont forget the fees, which would tie up my money for the next two weeks, or so I was told. No help from no one not even over the phone just the run around. I tried to get a credit card each year, but NO,NO,NO. Told me my credit was to bad. I refinanced my car for 6.99% at another bank and got approved for a credit card just days after I went to chase and they denied me for a refinance and credit card again due to "poor credit". The other bank told me I had "good credit" and they would love to have me as a customer. I am happy not to have to deal with chase anymore. They dont help they just take and take and take...

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Other Chase Reviews

MariaD7's Profile Image

Reviewed by MariaD7

Sep 13th 2014

1 out of 5 marks

Bank Cashes A Stopped/stale Check By Mistake Blames Customer

Well, i am here to say that even those with a serious bank account are not treated with any value nor respect from this bank. I paid $30 to stop a check being cashed. It was a successful stop. But the fraud waited for a year to the day and went into a chase branch and cashed the check. Although the bank reps agreed this was not right and should shave been stopped as a stale check, the management of the bank refused to make good on their error. I am a customer that had $400k in their bank and their $948 error was too much to bear. This bank clearly cares nothing about their customers. The more money you hold in this bank the more you have at risk for being the victim of their error and their justifying they have no culpability in their mistakes. Put your money anywhere else but this bank.

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BlueJay's Profile Image

Reviewed by BlueJay

Sep 9th 2014

1 out of 5 marks

Canceled card without notifying me

I am so annoyed with this bank. I deposited a check into my account on a Sunday afternoon, and was informed that it the whole check would be available 2 days later, and some was available now. When I went to purchase a money order it would not go through. The next day I tried to use my card again and it was declined. I had to go to a bank teller who informed me that my card had been canceled!!! I was beyond pissed especially since I never got a text, email, or phone call about this. They just locked it cause they claimed they suspected fraud. I'm so over this bank

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