Either add more ATM's in Denton TX or stop ******* charging me for using other ones. The ONE ATM you have there doesn't work, it won't take anyone's debit card. You advertise for having an ATM on every block, this is not the case, and I've reported you to the BBB for not having a feedback option as well as charging me each time for using other ATM's because you won't fix yours or add more. Every time I call in I get an agent that is rude, short, interrupts me every time I try to say something, and I'm tired of it. It's pathetic that your ATM offers better customer service than your customer service agents.
Last option in terms of banks. So many options with online banks that it is pointless to use a big bank unless you need a teller.
The bankers come in late, then sit at their desk for 15 min before helping customers that are waiting. There are never enough bankers on hand. The wait to see a banker is rarely under an hour and is usually an hour plus. Very poor service. The sign in sheet is a joke, they don't even look at it and will let people cut in front of you.