Overall Rating

MyBankTracker rated Chase based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

C+

MyBankTracker Rating

Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Deposits
Mobile Banking

Featured Rates

Featured Saving Rates

Compare more rates »

5,643
Branch Locations

Chase Location Map
We found branches close to you.

Add a Bank to Compare

Bank Reviews
CIT Bank
Add
Bank Rates
Citibank
Add
Bank Reviews
Bank of America
Add
Compare Banks

Chase Customer Review

Post a review
Sydneythweatt's Profile Image

1 out of 5 marks

Reviewed by Sydneythweatt

Jan 3rd 2013

Terrible.

Either add more ATM's in Denton TX or stop ******* charging me for using other ones. The ONE ATM you have there doesn't work, it won't take anyone's debit card. You advertise for having an ATM on every block, this is not the case, and I've reported you to the BBB for not having a feedback option as well as charging me each time for using other ATM's because you won't fix yours or add more. Every time I call in I get an agent that is rude, short, interrupts me every time I try to say something, and I'm tired of it. It's pathetic that your ATM offers better customer service than your customer service agents.

Is this review helpful? ▲ Yes 4 ▼ No 0

Other Chase Reviews

Amy0105's Profile Image

Reviewed by Amy0105

May 2nd 2014

5 out of 5 marks

Great branch!

Love this branch. Staff is friendly and willing to help, especially the manager Nader. They always go above and beyond to answer any of my questions!

Is this review helpful? ▲ Yes 2 ▼ No 0

CASHPOLICY's Profile Image

Reviewed by CASHPOLICY

Feb 17th 2015

1 out of 5 marks

Will Not Take Cash For A Deposit!

My father is in the hospital and i went to his bank to make a small cash deposit ($400) into his account, and was told that since i was not on the account they would not allow me to make a deposit of cash. Never heard of a bank refusing cash. They said he had to be with me in the car or they could not take my cash. I spoke to the manager and she confirmed that chase's policy is not to take cash from a non account holder. Crazy business.

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews