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C+
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Chase Report Card

Overall rating score 44%
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Chase Customer Review

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deboraljimenezface's Profile Image

4 out of 5 marks

Reviewed by deboraljimenezface

Jul 20th 2012

The staff looks good; they're courteous and attentive; they move forward to make things happen.

I have never bothered to build or establish credit; and I came in with no inclination to pursue the same. The staff here extends offers of their time and knowledge. My experience with Chase has been very motivating.

Is this review helpful? ▲ Yes 1 ▼ No 2

Other Chase Reviews

ClaireTak's Profile Image

Reviewed by ClaireTak

Apr 24th 2014

4 out of 5 marks

Chase is solid

While I didn't intentionally become a Chase member, I am happy with their service and checking account. I signed up years ago for Great Western, which was bought out by WaMu, which was acquired by JP Morgan Chase.

I have a regular checking account. The fee is waived each month because I use direct deposit. While I also have an Ally Bank checking and savings, I like to keep my free Chase account because I am able to utilize ATM machines pretty conveniently.

I have been a Chase customer now for about 5 years. Their online banking is easy to use, Chase QuickPay is convenient and I like finding ATMs on every corner, in LA and NY.

Until Ally makes brick and mortar locations, I will keep my Chase.

Is this review helpful? ▲ Yes 2 ▼ No 0

CustomerinNewJerse's Profile Image

Reviewed by CustomerinNewJerse

Apr 23rd 2014

1 out of 5 marks

Chase Ads are scams

I recently went to the new Chase branch in Franklin Lakes, NJ. I wanted to open a new basic savings account with their current promotion. It said open an account with $15000 and after six months get $200 bonus. They tried convincing me to open a different account. I said I didn't need it. Then, while they were completing the savings account paperwork, they insisted I give them my account balance information from where I normally bank, my mortgage amounts, any retirement savings account information, any investments and and any other funds I may have. If I didn't I couldn't open an account. They said they needed that information to service my needs. I said I was just opening a savings account and shouldn't have to furnish all of my personal information. Needless to say I walked out. I should have been more wary. I have never been asked to ever do that in a bank before.

Is this review helpful? ▲ Yes 1 ▼ No 0

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