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Chase Customer Review

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vanwaldo's Profile Image

1 out of 5 marks

Reviewed by vanwaldo

May 19th 2012

Very Bad

Warning! I recently had 2 cd's mature. They told me that the paper checks would be in the mail the day after maturity. This is the 12th day after maturity and i have not yet received the checks even though i have called chase many times. They now tell me this is their normal operating procedure.

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therealmvp5's Profile Image

Reviewed by therealmvp5

Dec 17th 2014

4 out of 5 marks

if this is all you can get..

Last option in terms of banks. So many options with online banks that it is pointless to use a big bank unless you need a teller.

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bigmoney's Profile Image

Reviewed by bigmoney

Dec 15th 2014

1 out of 5 marks

poor service

The bankers come in late, then sit at their desk for 15 min before helping customers that are waiting. There are never enough bankers on hand. The wait to see a banker is rarely under an hour and is usually an hour plus. Very poor service. The sign in sheet is a joke, they don't even look at it and will let people cut in front of you.

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