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Chase Customer Review

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Bolton's Profile Image

5 out of 5 marks

Reviewed by Bolton

May 21st 2012

Very Helpful, Though Bothersome.

Whenever i go into chase to make a quick deposit, the bankers always look bored and come insist i come to their desk to make my deposit. It would be a lot easier and much quicker for me to just fill out the deposit sheet and got to the teller especially because i already know all of my personal information versus them looking it up on the computer and then placing the deposit in a slip and taking it to the teller and waiting for it to come back.

While they do that they always say "while were waiting let's just make sure all of your information is the same. " and i make transactions there at least every two weeks so it gets very repetitive having them asking me that same question each visit i have. Don't get me wrong, all the employees are very nice but they just seem very routine and scripted.

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Other Chase Reviews

therealmvp5's Profile Image

Reviewed by therealmvp5

Dec 17th 2014

4 out of 5 marks

if this is all you can get..

Last option in terms of banks. So many options with online banks that it is pointless to use a big bank unless you need a teller.

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bigmoney's Profile Image

Reviewed by bigmoney

Dec 15th 2014

1 out of 5 marks

poor service

The bankers come in late, then sit at their desk for 15 min before helping customers that are waiting. There are never enough bankers on hand. The wait to see a banker is rarely under an hour and is usually an hour plus. Very poor service. The sign in sheet is a joke, they don't even look at it and will let people cut in front of you.

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