Overall Rating

MyBankTracker rated Chase based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

C+

MyBankTracker Rating

Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Deposits
Mobile Banking

Featured Rates

Featured Saving Rates

Compare more rates »

5,643
Branch Locations

Chase Location Map
We found branches close to you.

Add a Bank to Compare

Bank News
CIT Bank
Add
Bank Reviews
Citibank
Add
Bank Rates
Bank of America
Add
Compare Banks

Chase Customer Review

Post a review
Bolton's Profile Image

5 out of 5 marks

Reviewed by Bolton

May 21st 2012

Very Helpful, Though Bothersome.

Whenever i go into chase to make a quick deposit, the bankers always look bored and come insist i come to their desk to make my deposit. It would be a lot easier and much quicker for me to just fill out the deposit sheet and got to the teller especially because i already know all of my personal information versus them looking it up on the computer and then placing the deposit in a slip and taking it to the teller and waiting for it to come back.

While they do that they always say "while were waiting let's just make sure all of your information is the same. " and i make transactions there at least every two weeks so it gets very repetitive having them asking me that same question each visit i have. Don't get me wrong, all the employees are very nice but they just seem very routine and scripted.

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Chase Reviews

Amy0105's Profile Image

Reviewed by Amy0105

May 2nd 2014

5 out of 5 marks

Great branch!

Love this branch. Staff is friendly and willing to help, especially the manager Nader. They always go above and beyond to answer any of my questions!

Is this review helpful? ▲ Yes 2 ▼ No 0

CASHPOLICY's Profile Image

Reviewed by CASHPOLICY

Feb 17th 2015

1 out of 5 marks

Will Not Take Cash For A Deposit!

My father is in the hospital and i went to his bank to make a small cash deposit ($400) into his account, and was told that since i was not on the account they would not allow me to make a deposit of cash. Never heard of a bank refusing cash. They said he had to be with me in the car or they could not take my cash. I spoke to the manager and she confirmed that chase's policy is not to take cash from a non account holder. Crazy business.

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews