Overall Rating

MyBankTracker rated Chase based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B

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Chase Customer Review

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Bolton's Profile Image

5 out of 5 marks

Reviewed by Bolton

May 21st 2012

Very Helpful, Though Bothersome.

Whenever i go into chase to make a quick deposit, the bankers always look bored and come insist i come to their desk to make my deposit. It would be a lot easier and much quicker for me to just fill out the deposit sheet and got to the teller especially because i already know all of my personal information versus them looking it up on the computer and then placing the deposit in a slip and taking it to the teller and waiting for it to come back.

While they do that they always say "while were waiting let's just make sure all of your information is the same. " and i make transactions there at least every two weeks so it gets very repetitive having them asking me that same question each visit i have. Don't get me wrong, all the employees are very nice but they just seem very routine and scripted.

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Other Chase Reviews

Deemi55's Profile Image

Reviewed by Deemi55

Mar 28th 2015

1 out of 5 marks

Biased lending

Chase is the worst institution ever in terms of discrimination against ethnic minirities including African Americans. The vicious tactics of its founder seem to be the pillars of the corporate culture of Chase. No matter what, non-white will find it increasingly difficult to secure a loan from Chase. It looks That their underwriters evaluate credit applications on the basis of names, religion, ethnic background and thieves stood discriminatory parameters .

All miniorities should boycott CHASE and expose it's biased culture to the public. It is a moral responsibility to stand against this institution which represents the ugliest face of capitalism since inception.

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ahmadm's Profile Image

Reviewed by ahmadm

Mar 25th 2015

1 out of 5 marks

Most Unprofessional

I had the most awful experience with a lender at chase name Joshua Sammeter at the branch in Arizona. I was working with him as a lender, we were approve for a home loan and all requested document were sent to him. We will call and leave messages and email and would not get a response until days later. We tried to get status on our loan process and was not able to get in touch with him. we lost the contract we had on the home we were tying to purchase. we lost our $1000 deposit, $400 inspection fees and $400 appraisal charges and still has not spoken to Joshua Sammeter to check the status of our loan.

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