Whenever i go into chase to make a quick deposit, the bankers always look bored and come insist i come to their desk to make my deposit. It would be a lot easier and much quicker for me to just fill out the deposit sheet and got to the teller especially because i already know all of my personal information versus them looking it up on the computer and then placing the deposit in a slip and taking it to the teller and waiting for it to come back.
While they do that they always say "while were waiting let's just make sure all of your information is the same. " and i make transactions there at least every two weeks so it gets very repetitive having them asking me that same question each visit i have. Don't get me wrong, all the employees are very nice but they just seem very routine and scripted.
Last option in terms of banks. So many options with online banks that it is pointless to use a big bank unless you need a teller.
The bankers come in late, then sit at their desk for 15 min before helping customers that are waiting. There are never enough bankers on hand. The wait to see a banker is rarely under an hour and is usually an hour plus. Very poor service. The sign in sheet is a joke, they don't even look at it and will let people cut in front of you.