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Chase Customer Review

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rosesunnyday's Profile Image

2 out of 5 marks

Reviewed by rosesunnyday

Jul 15th 2012

Worst experience for banking

My family had 20k savings with Chase for almost 3 years, by time we needed to take it out, we got charge $600 some then for early withdraw. We talked to the manager about we did not know that we are going to get charge because when we opened the account, we were told the worse case will be losing interest for that period. The Manager said that charges was printed in the very small print. And the manager shows he does not care how we feel, he does not care if we close our accounts with chase.

So we total put in 30K in Chase for nearly 3 years and when we took it out, it is $600 some thing less.

We are so upset about it and no where to complain about it.

Is this review helpful? ▲ Yes 1 ▼ No 1

Other Chase Reviews

pvermeul's Profile Image

Reviewed by pvermeul

Aug 18th 2014

1 out of 5 marks

A silo'd approach to banking

Had a strange experience with Chase... I was a denied a home equity loan , because my credit scrore was too low (btw it is higher than 730!), but the same month the same bank sent me a letter letting me know that they automatically increased my credit level of my credit card because of my excellent credit score ... are you still following ?

Is this review helpful? ▲ Yes 1 ▼ No 0

Justwow's Profile Image

Reviewed by Justwow

Aug 17th 2014

1 out of 5 marks

Debit over draft scam

I find it funny how they allow you to sign up for over draft protection on debit swipes and you agree to the over draft fees and pay them that chase can decide at any time after they get their money to stop your debit over draft with out even a warning that they deem it as over use. So the question remains to be why even offer it if you can shut it off because it was used. I'm pretty sure that's why people use the over draft chase! I can see having a dollar limit I totally agree. But you make people pay 34 dollars a pop per charge. Your making money to boot. There are banks that only charge a over draft for that day it went over. I think it's a nice money making scam for them and I decided to use this bank because they are well known and had all this hype about being a decent bank. The fees I paid are the rest of my AEP bill unpaid. Thank you chase it's awesome. Know how I found out I didn't have debit protection I tried to pay my AEP bill and it was declined your awesome! Only 108.95 and you made 209.00 of me this time. Who knows how much total. You have been paid back every time it's been over drafted. Just thanks I want to say thanks your awesome...... Just kidding

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