The Most Helpful BMO Harris Bank Reviews
The most helpful favorable review
Stay Away-Horrible Bank with rude customer service
I became a customer through acquisition. Immediately BMO Harris held my deposit for twleve (yes, 12) days! The check I deposited came from another family member. I was able to product the cleared and cancelled check to BMO Harris, but they still would not release the funds. In adidition to holding that deposit, they gave me a "0" available funds balance...even though I had a little over $400.00 in account before the transition. I am checking with the Attorney General about the legality of this move. They charged me a 35.00 fee, as during the "hold" time I did have one check presented for payment and it did not clear due to the fact they were holding my deposit. I was given the name and number of someone in Chicago who personally puts "holds" on deposits. Needless to say, I was not able to reach this person.
Save yourself the headache of dealing with these people. Go to a bank that wants your business.
The most helpful critical review
BMO Harris are criminals!
After doing business with BMO/Harris I have experienced some of the most corrupt practices in banking and have pulled all my accounts and businesses to other banks. The lending department has called a reassessment of my home equity line of credit after only using for 2 years for home improvements and are calling for the loan to be paid in full in 2 months or face foreclosure proceedings. I have always made my payments on time and have excellent credit. They are claiming they are no longer offering lines of credit anymore and will not negotiate my mortgage forcing me to make a full payment after just learning of this 1 week ago. I immediately got in touch with the Fed reserve complaints division of consumer complaints and have filed a complaint against them. How the bank knowingly gave me a guaranteed credit line only to be able to withdraw and call it due is down rite criminal behavior and should be illegal! Not only are they not willing to work with me on any solution, they have given me 2 months to pay or face action. I hope this helps other consumers from ever thinking of doing business with this scam of an institution based out of Canada! I can only imagine how many other peoples lives and credit will be destroyed from this dirty practice of forcing payment, knowing the average person can't come up with the full amount and forcing a family into foreclosure with good credit , just to be destroyed. BUYER BEWARE!!!
Latest BMO Harris Bank Reviews
RReviewed By Rava9 Jul 13, 2016
Customer upgrade needed
This woman I had spoken to was... too proud of herself and wondered if she treated other clients the way she treated me, or if it was just with people who aren't white. I told her I needed to take some money out of my account to purchase a car, get me an apartment, and to also get medical and auto insurance all at once, but apparently, I need to do all of that one at a time, fine. Basically she wasted my time, because when you want to request money, you have to write a request letter, and I did that 3 times, and paid $76 total for overnight shipping, because the first two letters weren't specific enough for her. I complained to her about that and her response was, "well don't do it overnight, it doesn't matter if it's a week"... ummm maybe not to you, but I have things I need to take care of, I wasnt aware that she was getting paid to tell me what I needed to do or not, she was going to give me almost nothing for a car while she's probably driving an expensive car. I confronted her about needing the amount I asked her for in the first place and she's talking to me like I'm stupid, saying I was going to use it for my apartment and other things, yes, I was, but I also told her it was mostly going to be used for a car, I mean, why don't YOU buy a car for 5 grand and see how far it takes you. Lady, you need to check your attitude. This bank tells you how much you can spend on a car and rent (even if it's your own money), they waste your time and recources, they don't really hire the right kind of people and just like other banks, they have the strictest policies that have you throwing your money away to this bank. And they took a whole year for me to be able to use my money because I had to move my money from one bank to this, it shouldn't have taken a year. I'm surprised this bank is not shut down. So far I have only spoken to 2 people from customer service that were really great people which is why I gave this place a star, if you need to speak to customer service, talk to Ian or Diane. Mostly Ian, he's funny and will really take care of you. If you talk to a banker thats on 111 Kilbourne Milwaukee, make sure it's not connis, she'll make you feel stupid and unimportant as a client. A real chip off the old block, that one. You know the saying, there's always that one village idiot? Shes got that one.Thank you for your feedback Is this review helpful?
CReviewed By clarkb420 Jul 11, 2016
Take Your Business Elsewhere....Fast
Deranged family member walks into bank and cashes a Certificate Deposit that belongs to her elderly mother, telling them her mother has passed away.
No questions asked, they give her the money.
Our mother has not passed away.
Move your money out of this bank as fast as possible, unless you want Bozo the Clown walking in and cashing your CD's for you.Thank you for your feedback Is this review helpful?
AReviewed By ambram2595 Jun 26, 2016
terrible customer service and fees!
I am financing my car with BMO harris bank and I have had nothing but negativity happen from going with this bank.
first of all to pay for your auto loan online they will charge you a ten dollar fee, YES A TEN DOLLAR FEE! and if you don't pay online and you decide to pay over the phone, they will charge you a fifteen dollar fee which is ridiculous. I don't write checks or pay using checks but if you don't have a checking account with them or if you don't write checks, they will put on a fee to your bill for just paying for the loan!
I even tried paying for my car loan online not too long ago and my payment was returned, I tried to pay for it again online and it wouldn't let me. well I'm not bothering with getting a checking account with BMO because theres not a bmo harris bank is my state, and I don't like writing checks, so what does that mean? I have to call the horrible customer service line in order to pay my bill and also be charged 15 dollars just for paying it over the phone. I wouldn't recommend this bank with anything!Thank you for your feedback Is this review helpful?
SReviewed By SallySunshine Jun 24, 2016
Wissh I could give less than 1 star
Went to BMO in May to apply for a HELOC loan, while filling out paperwork, "personal "banker went on and on about how if I were to refinance I could save $$$ over the life of the loan, lower rate etc. Wanted $5000 to pay off some credit cards, not a large sum of money, only needed $3000 but $5000 is minimum they would lend, was told my interest rate would be 3.47%-5.47%, and if I opened a BMO checking account there would be a 1% drop in interest rate with direct payment
Days after filling out the paperwork, get letters in the mail, offering 20,000 at a rate of 5.24%. This is before the appraisal was done. Was told the appraisal would be a drive by, imagine my surprise when I got a call from an appraiser to schedule an appointment to come out and see the home. Zillow valued my home at 250,000 +, Chase on line valued my home at 262,000-307,000, a real estate friend ran it through her software and gave me the same evaluation, BMO valued my home at 220,000. I went back and talked to the banker and gave her a dozen reasons why this was wrong, they consider my house a 2 bedroom because 2 of the 4 bedrooms are on a lower level, they insist it is a basement, but yet all rooms have windows and you don't go up to get out. The appraiser they sent out scared me, she bordered on psychotic, didn't want to go outside and see the full property because she had contracted Lyme's disease in the past, so why is she doing what she's doing- go sit in an office! The loan manager will not do another appraisal, can't see that what I am telling him is correct by looking at the plethora of pictures that crazy took. All of this has taken 8 weeks. Final offer was $5700 for 5.9%, I could do better transferring balances to a credit card, why would I do business with this place? As of this morning told them I will not be doing business with them for this loan, I am offended that they so severely under valued my home, one of their employees did the same thing a year ago, they did a drive by and valued her home at 10,000 more than mine and she has much less square footage and property, another neighbor had an appraisal done last year, different bank, the have a smaller lot, but roughly 300 sq. ft. more than me and they appraised out over 100,000 more than me. I did the checking account change in good faith, when I mention that to the personal banker and the branch manager both tell me so take it else where, no value to me as a customer either, looks like I will be moving my checking account again, left a bank that I had been with 15 years for BMO and BMO treats me badly from the get go- can't wait to see them foldThank you for your feedback Is this review helpful?
BReviewed By badexperience May 17, 2016
Bad customer experience
I had a savings account with this bank for years. When I went to close it out I was given bad advice by the bank representative, that just wanted to up-sale me, and then they charged me a service charge after having my money for 11 years. I think I paid more in the service charge then I got in interest back for a very long time. Despite the fact that I had my money in savings with them, they did not care about the customer experience. Do not work with this bank unless you have thousands in the account, they do not care about the average customer; that is definitely the impression I got from this bank representative. Keep your money in another bank.Thank you for your feedback Is this review helpful?
EReviewed By evansnw May 6, 2016
Hardly offering any interest
I have has a checking account with BMO Harris for a number of years. I know that interest rates have been low. But, when I logged onto my account, I found that the interest was only a couple of dollars this month, as opposed to over $5 last month. My account balance didn't drop by very much. This bank is paying less interest all the time. It is not worth keeping my money in this bank. I going to look for another bank that will give me a little more for my money.Thank you for your feedback Is this review helpful?
NReviewed By NWneighbor May 4, 2016
Terrible investment/trust bank!
I had a trust account at this bank for years, during a strong stock market. Their investment department managed the account very passively, making no attempt to take advantage of the outstanding market performance, in spite of my having outlined my growth needs, goals, and a timetable in my first meeting with bank staff. Years later, the investment dept. manager told me he hadn't heard any of my presentation, even though he was looking right at me the entire time! He'd completely tuned out during the meeting!. Year to year, when there were significant downturns for an entire quarter, he was not able to respond to my concerns. I later discovered he does not monitor individual accounts on even an annual basis, let alone a quarterly one. Further, the trust account executive was incompetent, and took actions that violated the terms of the trust and basic trust law. This was a trust lawyer in that position! And this was not the first time the bank had hired an incompetent trust manager. My impression was that the trust department was overworked and chronically understaffed. It took months for me to get my account out of their clutches, to move it to a better bank.Thank you for your feedback Is this review helpful?
DReviewed By djc May 3, 2016
Worse experiance of my life
A local bank was bought out by BMO Harris. We have a family trust and are trying to cash it out. The BMO rates to hold the trust are absolutely ridiculous. Now it is taking weeks for what should take a couple of days. We are not informed on the status, statements are always late, would never ever use BMO again in my life. What they do may be legal in Canada but I am sure at minimum they border illegal in the US. The US government should follow the lead of Ireland and go after this bank.Thank you for your feedback Is this review helpful?
RReviewed By rosnerge Apr 29, 2016
The Absolute worst
We applied for a refinance loan in January 2016.. It is now the end of April and it is still "being worked on". We are done with them,, This has been the worst financial experience I have ever been involved in. I could write a book on how not to treat your customers. We have been loyal to Harris for 30 years. It means nothing. I can only say if you are looking for a mortgage or a refinance, do NOT go to Harris Bank..Thank you for your feedback Is this review helpful?
TReviewed By Terryteal Apr 26, 2016
This bank sits in your payment sent by u.s.mail for at least 14 days so they can charge late fee. They will charge you fee to pay online , they are crooks pain and simpleThank you for your feedback Is this review helpful?