I applied for a line of credit a month ago. For all intents and purposes the loan was approved two weeks ago, because the bank filed and received a loss payee on my homeowners insurance policy. I have contacted my banker and she cannot explain why the approval to close the loan has not been given. This in spite of several calls to the people in charge of giving the O. K. No one seems to know what the problem can be at the lending facility. I have dealt with banks for over 50 years, borrowed several hundred thousand dollars and have never encountered such disregard for customers.
CARL D. HUGHES
We recently obtained an auto loan - the dealer hooked us up with bmo harris who had a good rate. We got a coupon book (haven't seen those in awhile) but there is no way to make payments online unless you have a checking account with them. You can make same day payments over the phone for a fee. When i called them they suggested i make payments through one of their branches. Their drive through lanes are really archaic. The third payment i made was "lost". I called and couldn't use the phone information service unless they mailed me a pin. Waited on hold forever and got a person - they called the branch who couldn't find the payment. I'm hoping to get a loan elsewhere and pay bmo off but now i have a "used" car (bought 5 months ago) so i probably won't get as good a rate. I'm so frustrated. I'm going to start mailing the payments and hope for better results
I opened a new checking account with BMO Harris about 2 months ago. The branch staff was pleasant and helpful but all the benefits they told me I had with my account were a lie. Every time I have to call customer support I have to go through 5mins of prompts before I can speak to a banker.the branch person told me they would waive 4 non BMO Harris ATM transactions per month but when I called customer support they said they don't offer that. I was told there was a 24 hour grace period if my account went negative and customer service said they don't offer that. I deposited cash in an ATM and it took 5 days before the cash was available in my account. I am extremely unsatisfied with BMO Harris and I am closing my account and going back to Chase bank. I wouldn't recommend BMO Harris to anyone that wants reliable efficient checking accounts
I needed some help from the irving park branch. I was placed on hold. When the very pleasant operator came back on the line, she offered to take a message for me. Mary, the head teller, promptly called me back, listened to my problem, and found a solution. She was helpful, businesslike, and is a true credit to bmo. It is nice to know, when an issue comes up, there are bankers like mary, who know their business and help. I hope you realize what an asset she is to your bank.
Recently applied for mortgage BMO Harris, after month of struggle. Receive call about mortgage modification, got excited . But when went there to sign the agreement, it was totally a nightmare. Applied for conventional, but my mortgage from 1200 to jump 1800 and mortgage set for 15 years. I would recommend people never apply for loan in BMO Harris.