Overall Rating

A
Grade

Barclays Bank Report Card

Overall rating score 79%
Customer Rating
Financial Health
Bank Fees
Bank Rates
Mobile Deposits
Mobile Banking

1
Branch Locations

Barclays Bank Location Map
We found branches close to you.

Add a Bank to Compare

Bank Rates
CIT Bank
Add
Bank News
OneUnited Bank
Add
Bank Reviews
Excel National Bank
Add
Compare Banks

Barclays Bank Customer Reviews

Customer Service
Bank Rates
Online Experience
Fees & Charges
Overall Satisfaction
Post a review

Barclays Bank Latest Customer Reviews

CarlHicks's Profile Image

Reviewed by CarlHicks

Jan 16th 2014

5 out of 5 marks

I currently have checking, savings, and CD's at Ally Bank, but need better interest rates, so came to Barclays Bank.

Setting up an on line account will take you a while and test your patience as is with all websites, but once you get it down, you will be amazed at how good this bank has become. Since they currently do not offer checking accounts, I would strongly recommend opening your checking at Ally Bank on line, then establish a direct transfer of funds from Ally to Barclay (FREE) to deposit your savings as Barclays is #1 for interest rates at the present time in the US. Trust me, if there were better banks than Ally and Barclay, I wouldn't be with them. You can find all banking information on line, I have an account with Bank of America and they are the WORST of the WORST, they will be closing their doors any day now and leaving the customers holding only the FDIC funds, they suck big time!

Is this review helpful? ▲ Yes 1 ▼ No 0

KimLee's Profile Image

Reviewed by KimLee

Oct 26th 2013

1 out of 5 marks

Terrible. Left the bank already.

I tried to pay a bill using my money and Barclay's held onto my money for more than a week. Why is it that banks can hold onto deposits for unreasonable periods of time when they are under $10,000 and are electronic transfers? What possible reason can they have to withhold money from me for longer than 3 business days? So not only could I not pay the bill, Barclay's charged me for "insufficient funds", and held my funds frozen so I couldn't take them out and pay them through my other bank.

Is this review helpful? ▲ Yes 1 ▼ No 0

Traveler's Profile Image

Reviewed by Traveler

Oct 18th 2013

3 out of 5 marks

all's well that ends well

Barclays [Redacted] London....ATM ate my card...not a great way to start a vacation.......went inside bank to ask for help and my new 2 best friends, thankfully were working that day...M. Hunter and H. Shah, saved the day for me, they contacted Bank of America, explained the problem, and after some time help came...they were so polite and sensitive to this slightly dazed woman....Barclays should be very proud of these fine employees, will definitely stop in the say hello next time I am in London, and Barclays is my bank while there

Is this review helpful? ▲ Yes 1 ▼ No 0

jakarules's Profile Image

Reviewed by jakarules

Sep 3rd 2013

1 out of 5 marks

Terrible

Predatory lender. Will not work with you in any way. 30% plus interest. With minimum payment would take 2384 years at a cost of $680,000.00 to payoff $3000.00. Get one of their credit cards at your peril. Absolutely criminal. If you are unable to pay the horrific monthly payment and default, they will sue you and pursue you relentlessly.

Is this review helpful? ▲ Yes 1 ▼ No 0

Kartnik's Profile Image

Reviewed by Kartnik

Aug 14th 2013

4 out of 5 marks

Pretty good so far.

Been with this bank for a year for their online savings. Has been pretty good so far, no hiccups or hassles. I like their Security features. Working in IT, it's important to have extremely good online security now. These hackers around the world are getting smarter and it looks like Barclays is staying on top of it, but there's always room for improvement no matter who you bank with. Overall I would give them 4.5 stars out of 5, so far. Transfers are easy thru ACH, and don't take forever, and set up process is relatively quick. No faxing in stuff, signatures, credit checks, stuff going thru the Mail(except the welcome kit etc..) Everything is online, secure, fast. Good Bank.

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review

Sumit your question by creating a free account

Already a member?