Apple Bank Locations in Your Area

Ms. Eryan, At Apple Bank, customer satisfaction is our goal. The Bank offers a number of checking products where the $2 POS transaction fee does not apply. If you are interested in an account that provides free and unlimited POS transactions, please visit the following link https://www.applebank.com/Personal/Banking/Checking where the various checking products and the related terms, conditions and fees are detailed. You may also contact our CustomerLine Department at 914-902-2775 or, visit any of our branch locations and speak with one of our staff who can assist you in finding a checking product that more closely addresses your needs. Thank you.

I am Ms., not Mr.
Telling me that there were charges associated with the alleged free checking account was something that should have been disclosed at the time I opened the account, not months later after incurring like $100 of POS service fees. Nothing in any of the papers provided to me in opening the account mention a $2 fee per debit card POS transaction. Frankly, if something had, I would have inquired what POS meant.
Apple Bank is unethical and dishonest. I do not give businesses like that a second chance to screw me.
BTW, I will be reporting this failure to disclose to NYS AG. If they are not the right office, I am sure they can direct me to the correct office. I will also research law firms that specialize in class actions to see if suit could be brought for Apple Bank's pattern of deceptive practices that have cost classes of customers money.

We apologize for any inconvenience that was caused. However, the bank did not close down your account. The Bank reached out to you on April 25th to request additional documentation related to account activity, as per banking regulations. As you know, you decided to close your account on April 26th. If you have any additional questions, please contact your local branch or CustomerLine at 914-902-2775.

I was suddenly, out of the blue, told by the bank branch manager that someone downtown in the main office wanted to end the bank's relationship with me ..no one said that they were merely asking for documentation!!!! That bank reply seems like a Trumpian LIE

I was called while at work seeing patient in my office, suddenly , out of the blue, by the bank branch manager that someone downtown in the bank main office was going to end the bank relationship with me..No one said that they were merely inquiring about some information.. That kind of reply from the bank seems like a BIG Trumpian LIE...I have enough trouble dealing with the chaotic catastrophic aftermath of my father's senility all by myself I did not need Dickensian aggravation about the bank's reaction to its financial needs or the deep state Orwellian government rules that make US citizens informants of each other as in the Soviet Union.