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Updated: Jan 04, 2024

GEICO Insurance 2024 Review: Top-Notch Auto Coverage

Our review of GEICO looks at the insurance policy offerings, types of coverage, and available discounts, especially for car insurance.
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GEICO is a large, well-known insurer that provides property and casualty insurance.

You might be familiar with the company's commercials featuring the adorable gecko lizard with a charming Aussie accent and their famous slogan, "A fifteen-minute call could save you fifteen percent or more on car insurance."

Regarding insurance, GEICO's extensive network of affiliated companies and non-affiliated insurers helps them provide a massive selection of insurance products along with the ability to compare coverage and pricing for multiple insurance lines.

If you'd like to know more about GEICO's insurance coverage, pricing, and industry standing, here's more information that might help.

GEICO Insurance Pros & Cons

  • Large network of affiliate and unaffiliated insurers to provide a large variety of insurance products to its customers
  • 97% customer satisfaction rating
  • Easy-to-use app for quotes and self-servicing
  • Coverage availability varies by state
  • Auto insurance is their strongest, most popular insurance offering


Founded in 1936 by Leo and Lillian Goodwin as the Government Employees Insurance Company, Geico started as an insurer for government employees and military personnel.

In 1996, the company became a wholly-owned subsidiary of Warren Buffet's multinational conglomerate, Berkshire Hathaway Corporation.

Geico has seven affiliated companies to meet its customers' insurance needs and is the second-largest personal auto insurer in the United States.

Industry ratings

GEICO and its affiliate companies have the following ratings for financial strength and claims-paying ability:

  • AA+ rating from Standard and Poor's
  • Aa1 from Moody's
  • A++ from A. M. Best

GEICO is an accredited business with the Better Business Bureau (BBB) with an A+ rating. According to their BBB profile, Geico has 2,932 complaints closed in the last three years and 907 complaints in the previous 12 months.

According to a 2020 study by JD Power, Geico ranked highest among large auto insurers in providing a satisfying purchase experience, with a score of 867 on a 1,000-point scale.

A 2020 customer satisfaction survey based on an independent study by Alan Newman Research found that Geico had a 97% customer satisfaction rate.

Customer service

GEICO's customer service can be handled online, with a local agent, or by calling the 24/7 customer service line. Here are some things you can do using the app:

  • Access ID Cards
  • Pay your bills
  • Request roadside assistance

Auto Insurance Overview

Geico's primary line of insurance is auto insurance. Here are some highlights of their auto coverage options:

Collision coverage

This standard auto insurance coverage may pay for any damage to your car caused by a collision, whether with another vehicle or object.

Whether or not you are at fault in an accident, this coverage can be used.

Comprehensive coverage

This covers the cost of damage to your vehicle for incidents aside from collisions.

For example, it could pay for damage to your car from theft, vandalism, flood, fire, or other covered losses.

Bodily injury liability

This coverage pays for damages involving bodily injury or death from an accident where you are at fault.

This coverage could also protect your assets if a judgment against you in a lawsuit resulting from an at-fault auto accident.

Property damage liability

GEICO will pay for damage to someone else's property resulting from an at-fault accident.

Like bodily injury liability, this could also protect your assets from judgment.

Medical payments coverage

This coverage could apply to you, your relatives, or passengers injured in an at-fault accident.

It can help pay for medical bills and funerals. If you are in an accident in someone else's vehicle or struck as a pedestrian, this coverage could cover your medical expenses.

Personal injury protection (PIP) coverage

This could pay for your medical treatment, lost wages, or other accident-related expenses, regardless of who caused the accident.

It's helpful to know that PIP coverage requirements vary by state and that individual states determine who's covered and the required limit(s) for PIP.

Uninsured and underinsured motorist coverage

This coverage could compensate you for injuries or property damage caused by a driver who is under-insured or has no insurance.

Without this coverage, you may have to pay your medical expenses. It can even provide compensation for non-medical expenses like pain and suffering.

Additional auto insurance coverages from Geico:

The following ranges can be purchased from Geico at an additional cost:

Emergency roadside service

You can request this help from the Geico app or call customer service.

If your car is disabled, you're covered for towing to repair facilities, battery jumps, tire changes, lockout, fuel delivery, and winching services. Roadie assistance with Geico starts as low as $14 per year.

Rental reimbursement

This optional coverage helps pay for your rental car while your car is being repaired due to a covered claim.

You can keep the rental car until your vehicle is repaired or until your coverage limit runs out, whichever comes first.

You may also have some rental car coverage for a limited time if your car is totaled.

Mechanical breakdown insurance

This coverage can help you get your car repaired whenever you need it.

It's available for new or leased cars less than 15 months old and less than 15,000 miles.

It's renewable and helps spread the cost of repairing your car over time.

Auto insurance discounts

Geico offers several deals for its auto insurance customers.

Here are some ways to lower the cost of insuring your vehicle with Geico:

Vehicle Equipment

  • Airbag discount
  • Anti-lock brakes discount
  • Anti-theft system discount.
  • Daytime running lights discount
  • New vehicle discount
  • New vehicles 3 model years old or newer

Driving history & habits

    • Five-year accident-free good driver discount
    • Seat belt use discount

    Driver's education

    • Defensive driving course discount
    • Driver's education course discount (for students who’ve completed the course)
    • Good student discount

    Driver affiliations

      • Emergency deployment discount
      • Federal employee discount (Eagle Discount)
      • Membership and employee discounts
        Military discount

      Customer loyalty

        • Multi-vehicle discount
        • Multi-policy discount

        Homeowners Insurance Overview

        GEICO homeowners insurance also has standard coverage you'd expect from a national insurance carrier.

        Covered perils include damage from fire, wind, hail, theft, and water damage.

        Here's what GEICO's homeowners policy provides for standard homeowners coverage:

        Property damage & dwelling

        This covers your dwelling, permanent structures on your property, and personal belongings.

        Covered property could include items like furniture, appliances, and clothing. There's limited coverage for higher-priced items like jewelry.

        You can purchase a separate policy or rider to cover your more expensive belongings, like jewelry.

        This coverage will also pay to replace or repair permanent structures located on your property.

        Here are additional coverages GEICO offers in terms of homeowners insurance:

        Personal liability

        This protection can help with medical expenses or property damage involving others caused by you or someone in your household. It can also cover legal costs in the case of a lawsuit.

        Medical expenses

        This coverage is for medical payments involving minor injuries to people who don't live with you but are injured on your property.

        GEICO homeowner's insurance discounts

        • Multi-Policy Discount
        • Home Security Systems
        • Smoke Detector Alarms or Fire Extinguishers

        Life Insurance Overview

        Like most large insurance companies, GEICO offers three types of life insurance policies that include term, whole life, and universal life policies:

        Term life insurance

        GEICO's term life insurance is ideal for younger, healthy individuals who need coverage that could replace their income or contribution to a business or household in case of death.

        For example:

        • Main breadwinner
        • Stay-at-home parent
        • Homeowners
        • Business owners

        The death benefit from a term life could help survivors continue paying for expenses should the insured pass away within the policy period.

        Term life policies are purchased for a specific time and could be renewed at a newly calculated rate when the term is over.

        Policy periods are usually 10, 15, 25, or 30 years. Some applicants may be eligible for a "No-Med Exam" policy, which doesn't require a medical exam.

        Whole life or universal life insurance

        Geico's whole life insurance product is a permanent life insurance policy with a consistent premium accumulating a cash value that can grow tax-deferred.

        A portion of the premiums can be invested to provide additional cash value to policyholders. Policyholders can also borrow against the cash value as needed.

        Universal life insurance is very similar to whole life insurance. The main difference is that universal life insurance premiums and death benefits are flexible and can fluctuate while the policy is active.

        Bottom Line

        As the second-largest auto insurer in the United States, GEICO's reputation mainly revolves around its car insurance product.

        However, this should not discourage you from getting a multi-policy quote from them.

        You might come to GEICO for auto insurance but stay for other coverages like homeowners or life insurance.

        Either way, it could be worth your time to get an estimate for one or more policies with GEICO to save as much money as possible.