BankUnited Locations in Your Area
BankUnited has 79 branches in their region. This traditional brick and mortar bank is a growing regional bank that can provide for many more customers, and most likely has ATM locations.
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Learn more about BankUnited
BankUnited was established May 2009. It holds assets of 34.9 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 5%. Lower is better!
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Latest Customer Reviews
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Reviewed By LindaHunt Feb 20, 2018
LindaH
Continue reading...Horrible experience with the bank!!! Home mortage was sold to BankUnited. Insurance (USAA) claim paid to replace roof due to wind damage. Roof replaced but have not painted 3 water spots on ceiling. I paid roofer in full expecting Bank United to reimburse us since insurance made checks to us and mortage bank. Inspector came out and said all but 5% of job complete. Bank United issued half the money but (Ann Marie Chavis-in the insurance dept)will not return calls or emails. Still waiting for about $27,000!!!! Its been over 2 months. HELP!! Worse experience ever. FYI- our mortage is current and never late.
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Reviewed By chrome Jan 14, 2015
No Customer Service, Ulmerton Rd. Location
Continue reading...I took $1000.00 from their ATM and paid a $6.00 service fee. No problem. When I went inside to request hundred dollar bills for the twenties their machine just gave me I was refused. Really? It's to much trouble to exchange twenties for hundreds?
The fact the head teller was rude and condescending was icing on the cake!
Is this review helpful? -
Reviewed By gcangello Aug 30, 2014
customer service found
every day is customer appreciation day at the sarasota branch. it's like being welcomed home when you walk in the bank. i have never experienced such warmth and enthusiasm at a bank until now thank you !!
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Reviewed By LindaHunt Feb 20, 2018
LindaH
Continue reading...Horrible experience with the bank!!! Home mortage was sold to BankUnited. Insurance (USAA) claim paid to replace roof due to wind damage. Roof replaced but have not painted 3 water spots on ceiling. I paid roofer in full expecting Bank United to reimburse us since insurance made checks to us and mortage bank. Inspector came out and said all but 5% of job complete. Bank United issued half the money but (Ann Marie Chavis-in the insurance dept)will not return calls or emails. Still waiting for about $27,000!!!! Its been over 2 months. HELP!! Worse experience ever. FYI- our mortage is current and never late.
Is this review helpful? -
Reviewed By susanawm Jul 21, 2014
Bankunited sold my auto loan to a shady company
Continue reading...I took out an auto loan with bankunited at the end of last year. I have regularly serviced my loan through auto payments and was therefore shocked to learn through a third party that Bankunited had sold my loan to CIC logic. On checking CIC logic's reputation online, all I have read are horrible experiences from customers who have been lied to and scammed by the company. Some customers have had their autos repo'd because of the illegal operations run by the company. I am terrified that Bankunited decided to throw me to the sharks without any fair warning or without even giving me an opportunity to choose to pay off the loan through a bank of my own choice. Needless to say, disappointment cannot even begin to describe my view of Bankunited. I have no good words for them. Bankunited have put me in a very stressful position and so far they rank as the worst banking institution I have ever dealt with.
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Reviewed By CHARLES G. Jan 30, 2013
New Management Procedures Not Trustworthy
Continue reading...In 2010 bank united (prior ownership) sent me a letter to stop using my $371,000 credit line since my $550,000 home was now worth less ($350,000 to $400,000). The high $348,500 of credit line borrowing had been reduced to $200,000 by this time. I objected and accepted a $250,000 reduced home equity credit line amount. However,
in november 2011 a similiar notice (new bank owners) arrived. Again, i complained since value of home had actually gone up since 2010, (local property appraiser valued home at $355,000). Bank united wanted a $400 fee to obtain a appraisal, review my credit report, and income tax return. Unpaid credit line balance now about $160,000. I sent a copy of my credit report and score, plus form 1040, property tax assessment, and asked the $400 (insult) fee be waived. Bank united claimed they do not rely on local government assessment which was over 2 times credit loan amount, and again i was not to utilize my previously flexible credit line. I refused to pay the $400 fee so my credit line is frozen. Now, i am hesitant to pay sizable extra prinicipal since i cannot draw it back out if a investment oppertunity presented itself.. Note: i had always paid my (perhaps 6 plus year old) home equity credit line on time, and it fact had rountinely paid extra prinicipal on the debt. My appeal to the new president were never acknowledged. I closed my checking account with them and now consider bankunited, miami fl not to be trusted. Charles l gomes cpa
305-595-9377Is this review helpful?
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Reviewed By CHARLES G. Jan 30, 2013
New Management Procedures Not Trustworthy
Continue reading...In 2010 bank united (prior ownership) sent me a letter to stop using my $371,000 credit line since my $550,000 home was now worth less ($350,000 to $400,000). The high $348,500 of credit line borrowing had been reduced to $200,000 by this time. I objected and accepted a $250,000 reduced home equity credit line amount. However,
in november 2011 a similiar notice (new bank owners) arrived. Again, i complained since value of home had actually gone up since 2010, (local property appraiser valued home at $355,000). Bank united wanted a $400 fee to obtain a appraisal, review my credit report, and income tax return. Unpaid credit line balance now about $160,000. I sent a copy of my credit report and score, plus form 1040, property tax assessment, and asked the $400 (insult) fee be waived. Bank united claimed they do not rely on local government assessment which was over 2 times credit loan amount, and again i was not to utilize my previously flexible credit line. I refused to pay the $400 fee so my credit line is frozen. Now, i am hesitant to pay sizable extra prinicipal since i cannot draw it back out if a investment oppertunity presented itself.. Note: i had always paid my (perhaps 6 plus year old) home equity credit line on time, and it fact had rountinely paid extra prinicipal on the debt. My appeal to the new president were never acknowledged. I closed my checking account with them and now consider bankunited, miami fl not to be trusted. Charles l gomes cpa
305-595-9377Is this review helpful?
-
Reviewed By LindaHunt Feb 20, 2018
LindaH
Continue reading...Horrible experience with the bank!!! Home mortage was sold to BankUnited. Insurance (USAA) claim paid to replace roof due to wind damage. Roof replaced but have not painted 3 water spots on ceiling. I paid roofer in full expecting Bank United to reimburse us since insurance made checks to us and mortage bank. Inspector came out and said all but 5% of job complete. Bank United issued half the money but (Ann Marie Chavis-in the insurance dept)will not return calls or emails. Still waiting for about $27,000!!!! Its been over 2 months. HELP!! Worse experience ever. FYI- our mortage is current and never late.
Is this review helpful? -
Reviewed By chrome Jan 14, 2015
No Customer Service, Ulmerton Rd. Location
Continue reading...I took $1000.00 from their ATM and paid a $6.00 service fee. No problem. When I went inside to request hundred dollar bills for the twenties their machine just gave me I was refused. Really? It's to much trouble to exchange twenties for hundreds?
The fact the head teller was rude and condescending was icing on the cake!
Is this review helpful? -
Reviewed By gcangello Aug 30, 2014
customer service found
every day is customer appreciation day at the sarasota branch. it's like being welcomed home when you walk in the bank. i have never experienced such warmth and enthusiasm at a bank until now thank you !!
Is this review helpful?
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