First Hawaiian Bank Locations in Your Area
First Hawaiian Bank has 53 branches and 25,088 ATMs in their region. This traditional brick and mortar bank is a growing regional bank that can provide for many more customers, and has a growing number of ATM locations in select regions.
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Learn more about First Hawaiian Bank
First Hawaiian Bank was established December 1857. That's more than 150 years ago! It holds assets of 22.7 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 2%. Lower is better!
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If you're looking for higher interest rates and lower fees, but are willing to give up the "walk-in" experience of a local branch, you may want to browse our curated selection of best online banks.
Latest Customer Reviews
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Reviewed By LMH Jul 16, 2016
Change to online bill pay
Continue reading...FHB has found yet another way to ripoff its customers and gain money from them. They have restructured their online bill pay to cause overdraft fees. Instead of debiting the money from your bank account when you pay online- they now have it structured so the money still is reflected in your account until the receiving party actually cashes or deposits the check. This means for those on a tight budget have to continually monitor the whim of FHB between whenever funds may leave their account- as opposed to knowing all has cleared. Thus FHB can gouge the customer for overdraft fees. Totally incompetent decision.
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Reviewed By Chuck1 Jan 4, 2016
Very poor telephone access
I attempted to reach the Lahaina and Kahanna branch by phone. I was placed on hold by each for 25 minutes and no one ever answered.
Very poor customer service!!Is this review helpful? -
Reviewed By Mosquito Oct 5, 2015
Worst Bank in Hawaii
Terrible hour of operation. Terrible customer service and they charge for your own bank statements. Horrible bank.
Is this review helpful?
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Reviewed By LMH Jul 16, 2016
Change to online bill pay
Continue reading...FHB has found yet another way to ripoff its customers and gain money from them. They have restructured their online bill pay to cause overdraft fees. Instead of debiting the money from your bank account when you pay online- they now have it structured so the money still is reflected in your account until the receiving party actually cashes or deposits the check. This means for those on a tight budget have to continually monitor the whim of FHB between whenever funds may leave their account- as opposed to knowing all has cleared. Thus FHB can gouge the customer for overdraft fees. Totally incompetent decision.
Is this review helpful? -
Reviewed By lukas945 Aug 31, 2013
Awesome Customer Service
I had no trouble opening up a new checking account. Nice people. Friendly service.
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Reviewed By Maile2012 Mar 24, 2014
Not going to this bank ever again
Continue reading...Went in with my niece to open her up an account. The teller (who was friendly with a smile) told me to go to the new account desk. Went there only to have lady there with a disgusted look on her face just staring at us. No smile no hello nothing! So I told her hi and explained that teller told me to come here because my niece would like to open an account. Still no hello and still no smile she told us to sit down. After maybe 5 minutes of explaining more in detail this employee still had a bad attitude so after all that I said never mind going to another bank and left. Never will go to that bank again!
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Reviewed By Mosquito Oct 5, 2015
Worst Bank in Hawaii
Terrible hour of operation. Terrible customer service and they charge for your own bank statements. Horrible bank.
Is this review helpful? -
Reviewed By LMH Jul 16, 2016
Change to online bill pay
Continue reading...FHB has found yet another way to ripoff its customers and gain money from them. They have restructured their online bill pay to cause overdraft fees. Instead of debiting the money from your bank account when you pay online- they now have it structured so the money still is reflected in your account until the receiving party actually cashes or deposits the check. This means for those on a tight budget have to continually monitor the whim of FHB between whenever funds may leave their account- as opposed to knowing all has cleared. Thus FHB can gouge the customer for overdraft fees. Totally incompetent decision.
Is this review helpful?
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