B MyBankTracker Rating

First Midwest Bank Locations in Your Area

First Midwest Bank has 129 branches and 31,253 ATMs in their region. This traditional brick and mortar bank is an established bank that has presence across at least one state, and has great ATM coverage across the country.

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Learn more about First Midwest Bank

First Midwest Bank was established February 1933. That's more than 50 years ago! It holds assets of 13.6 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 7%. Lower is better!

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First Midwest Bank Branches Customer Reviews

(19 Reviews)
1 out of 5 stars
See all 19 customer reviews
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    B
    Reviewed By Bobmahl Apr 6, 2017

    Terrible customer service

    I was contacted by Kristina through a request I made through lending tree. I was hesitant because they are not in the area where I currently live but I had been a customer of theirs when I lived in the Joliet area and was very happy with them so I decided to give them a try. BIG MISTAKE !! Did not call me back, did not listen to me when I gave them imformation and screwed me around for over 7 weeks. Do not use their internet/phone loan department !! They are terrible !! Big waste of time !!

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    B
    Reviewed By BBlack Feb 20, 2017

    Beware!

    The bank has a new policy to hold on to any cash deposits made by ATM until the next business day which means that cash deposited on a Friday will not be available until Monday or Tuesday. However if Monday was a holiday your money will not be available until Tuesday or Wednesday. This is a true gangster tactic artfully disguised to gain additional interest off your money. The bank has no regards to the major inconvenience it places on the customer they are solely concerned about First Midwest Bank 1st and foremost. They will make it sound like they are doing you a favor by reversing a resulting overdraft fees. If it was a check or money order I could understand but cash deposited today should be available the same day. Building customer relationships is a hoax. Beware.

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  •  
    A
    Reviewed By Ava1234 Dec 4, 2016

    First Midwest Lake Forest, Il

    My banker was very helpful but then I needed to close my account. I notified her via phone and then carefully submitted a letter to close my account BEFORE a transaction fee of $25 could be applied. I called the bank 5 times and left messages after my letter was submitted. A real person never picked up the phone. So, I went online and saw that they did charge me the $25 fee. After 3 weeks I still hadn't received my final check. Then I called Customer Service, they were the most helpful and told me they would refund the transaction fee and close my account. After a couple of phone calls I was told that my check is "in the mail." That was 8 working days ago. Now it's been a month. I called customer service back and they could not tell me whether or not the transaction fee was really refunded or not. I'm still waiting on the check. Why is it such a major hassle to close an account and then they have the nerve to charge a fee even though they were notified, and did absolutely NOTHING. It really is outrageous. I decided to write this review because even if the check arrives, which it better-- with the fee refunded, who knows-- I will never use this bank again. There is NO excuse for not returning phone calls and ignoring customers requests.

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