Our Criteria

Banks with more than 1,000 branches were in the running for Best Big Bank, while those with fewer were up for Midsize. Credit Unions were scored within their own category as well as the overall.

The top Checking account selection was based on fees and ease of waiving them, widespread ATM access and branch locations, perks and consistent interest earned.

For Savings and CDs, awards were given based on consistency of highest yields for national rates first, followed by fees and minimum opening deposits.

Banks eligible for best mobile apps or most innovative mobile experience were selected based on breadth of features and ease of use.

The overall rank for each institution within each category was dependent on how many days in the quarter the institution's score was among the top 10.

Award Categories

Badge for Best Online Bank Badge for Best National Bank Badge for Best Regional Bank Badge for Best Credit Union Badge for Best Mobile Bank

The Best National Bank category includes banks or credit unions with 1,000 or more branches.

The Best Regional Bank category includes banks or credit unions with fewer than 1,000 branches.

The Best Online Bank category includes online-only banks that do not operate physical branches.

Participating Banks 2016 • 3rd Quarter

Online Banks

Participating Banks:

Nationwide Bank, Bank of Internet, Discover Bank, MyCBB, UFB Direct, Sallie Mae Bank (Goal Saver Account), TIAA Direct, American Express, Synchrony Bank, GS Bank, EverBank (acquired by TIAA), Incredible Bank, Barclays Bank, My Savings Direct

2016 3rd Quarter Best Online Bank View the Winner
National Banks

Participating Banks:

Chase, TD Bank, BBVA Compass, Fifth Third Bank, KeyBank, SunTrust Bank, U.S. Bank, Citibank, BB&T, Regions, Bank of America, Wells Fargo, PNC Bank

2016 3rd Quarter Best National Bank View the Winner
Regional: Northeast

Participating Banks:

Rockland Trust, Eastern Bank, Popular Community Bank, Northwest Savings Bank, First Niagara, People's United, Santander, Webster, Northwest Savings, Apple Bank, Astoria Bank, Community Bank, First Commonwealth, First National Bank of Pennsylvania, Fulton Bank, HSBC, Hudson City Savings, Bank United


New England, Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont, New Jersey, New York, and Pennsylvania

2016 3rd Quarter Best Regional Bank: Northeast View the Winner 1
Regional Banks: Midwest

Participating Banks:

Umpqua Bank, Columbia State Bank, Sterling Bank, Huntington, 1st Source Bank, Chemical Bank, City National Bank (WV), Comerica, Community Trust, FirstMerit Bank, Flagstar, Independent, Old Nation, TCF National Bank, United Bank, WesBanco Bank, First Midwest, Anchor Bank, Associated Bank, Bank Mutual, Bank of the West, BMO Harris Bank, Bremer, First Bank (MO), MB Financial, UMB Bank


Illinois, Indiana, Michigan, Ohio, Wisconsin, Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota, and South Dakota

2016 3rd Quarter Best Regional Bank: Midwest View the Winner 1
Regional Banks: West

Participating Banks:

Rabobank, Bank of the West, California Bank & Trust, Union Bank, Arvest Bank, BancFirst, Bank of Oklahoma, FirstBank (CO), MidFirst Bank, Nevada State Bank, Zions First National Bank


Arizona, Colorado, Idaho, Montana, Nevada, New Mexico, Utah, Wyoming, Alaska, California, Hawaii, Oregon, and Washington

2016 3rd Quarter Best Regional Bank: West View the Winner 1
Regional Banks: South

Participating Banks:

Arvest Bank, BancorpSouth Bank, Trustmark National Bank, Whitney Bank, Frost Bank, Amegy Bank, Comerica Bank, First Financial Bank (TX), International Bank of Commerce, Prosperity Bank, Woodforest National Bank, United Community Bank, First Citizens Bancorp, Synovus


Delaware, Florida, Georgia, Maryland, North Carolina, South Carolina, Virginia, Washington D.C., and West Virginia, Alabama, Kentucky, Mississippi, and Tennessee, Arkansas, Louisiana, Oklahoma, and Texas

2016 3rd Quarter Best Regional Bank: South View the Winner 1
Credit Unions

Participating Banks:

Pentagon Federal Credit Union, Alliant Credit Union, Navy Federal Credit Union, Consumers Credit Union, Conexus Credit Union, Lake Michigan Credit Union, NASA Federal Credit Union



2016 3rd Quarter Best Credit Union View the Winner
Mobile Banks

Participating Banks:

Chase, Simple, USAA, Citizens Bank, Bank of America, Moven, Capital One, American Express, Citi Bank, US Bank, Discover

2016 3rd Quarter Best Mobile Banks View the Winner