Most Popular Accounts
About the Bank
At Ally Bank, the focus is on doing right by its customers. Though not the first online-only bank, Ally is credited as being one of the financial institutions that helped bring online banking into the mainstream.
When Ally began its transformation and first opened its online doors to customers, the initial focus was on offering high-yield savings accounts at competitive rates that outstripped brick-and-mortar banks. Those savings accounts remain one of the bank’s most attractive features but they’ve since been joined by a range of other financial products, including:
- Interest checking accounts
- Money market accounts
- A variety of high yield certificates of deposit (CD) options, including no-penalty and Raise Your Rate CDs
- IRA CDs for retirement savers
- Auto loans
- Mortgage and refinance loans
The Ally CashBack Credit Card, which allows you to earn cash back on purchases, while also snagging a cash back bonus when you redeem your rewards into an eligible Ally Bank Account.
One of the things that makes Ally the online bank of choice for so many people is its fee structure. For example, Ally doesn’t charge any monthly maintenance fees for savings accounts or its interest checking account. Overall, fees are relatively few and far between, with no incoming domestic or international wire transfer fees, no fees for standard or certified checks and no fees for overdraft transfers between linked Ally savings and checking accounts.
Ally offers comprehensive mobile apps that’s easy to use. With mobile deposit, you’re getting extreme generous deposit limits for an online bank. You get the ability to move money quickly between your Ally accounts and external bank accounts and easy personal payments to friends and family with a U.S. bank account through Zelle (for free). Finally, the mobile apps let have an ATM locator that show you nearby locations for free ATM access.
In addition to the traditional line of banking products and services, Ally sets set itself apart from the online banking competition with Ally Invest. This investing platform gives customers two ways to invest: through actively managed portfolios or self-directed trading. The platform is designed to encourage existing banking customers and people who may be considering making the switch to Ally to invest in a low-cost, transparent way. It suited to both experienced investors and first-timers who are still learning the ropes.
Ally prides itself on having a reputation for putting its customers first and offering maximum convenience. For example, customers have access to an extensive ATM network, which includes over 43,000 Allpoint ATMs across the country. ATM transactions within the network are free and Ally appeals to cost-conscious customers by refunding up to $10 in foreign ATM surcharges per billing cycle. The bank also created Ally Wallet Wise, a free financial education program, to help customers learn the basics of managing their money through online courses and live events.
Ally Bank Fees
- National Average
- Monthly Inactivity $0 $6
- Non-Sufficient Fund (Overdraft) $9 $30
- Stop Payment item $15 $27
- Return Deposit $8 $13
- Domestic Wire Transfer (Outbound) $20 $22
- Domestic Wire Transfer (Inbound) $0 $10
- Non-Bank ATM $0.0 $1.0
Locations & Hours
Locations & Hours
We found bank branches & ATMs within miles of .View Locations & Hours
Latest Customer Reviews
Reviewed By canada Jan 5, 2018
Bait & Switch
Ally offered a 2% - 12 month Cd. When my funds were deposited 14 days later (including Christmas and New years), they dropped their rate to 1.70 %. They claim the rate they offered is only valid for 10 calendar days!Thank you for your feedback Is this review helpful?
Reviewed By RARTUSY Jan 4, 2018
BAIT AND SWITCH CD RATES
What a scam. I bought $50,000 of cds from them @ 2% two days before the rate special expired. They took exactly three days to fund, lowering the rate to 1.55%.
I authorized them to take the money out of another bank at the time I created the CDs. They took exactly the time to move the money, so it would lower my rate. They did not lock in the rate. WHAT A SCAM.
Now I am going to lose two months of interest, because at the end of that time, I will take the hit and move all the money, over 100K, out of their bank and close my account.
I can't do business with a bait and switch company like ALLY BANK.Thank you for your feedback Is this review helpful?
Reviewed By Victor M. Dec 29, 2017
Still waiting to get help! Horrible customer service!!
This have emailed twice, and made more than five attempts to get assistance. I have been on hold for over 40 minutes in either a chat or on the phone several times. It was beyond frustrating!! After about 30 hours someone called and left a message, I called back and got into a holding pattern of another 30 minutes.
I have been trying to reach Ally bank for the past week to no avail. I have a SS25 Lock. I cannot complete my transfers, link my external accounts and transfer funds in.Thank you for your feedback Is this review helpful?