Ally Bank

Online Bank,

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A+ MyBankTracker
MyBankTracker rating based on the following criteria that includes customer reviews, financial health, bank fees and other key factors compared to the other banks.
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About the Bank

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Ally Bank Fees

  • National Average
  • Monthly Inactivity $0 $6
  • Non-Sufficient Fund (Overdraft) $9 $30
  • Stop Payment item $15 $27
  • Return Deposit $8 $13
  • Domestic Wire Transfer (Outbound) $20 $22
  • Domestic Wire Transfer (Inbound) $0 $10
  • Non-Bank ATM $0.0 $1.0

Locations & Hours

map of local branches and ATMs

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Latest Customer Reviews

    Reviewed By canada Jan 5, 2018

    Bait & Switch

    Ally offered a 2% - 12 month Cd. When my funds were deposited 14 days later (including Christmas and New years), they dropped their rate to 1.70 %. They claim the rate they offered is only valid for 10 calendar days!

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    Reviewed By RARTUSY Jan 4, 2018


    What a scam. I bought $50,000 of cds from them @ 2% two days before the rate special expired. They took exactly three days to fund, lowering the rate to 1.55%.
    I authorized them to take the money out of another bank at the time I created the CDs. They took exactly the time to move the money, so it would lower my rate. They did not lock in the rate. WHAT A SCAM.
    Now I am going to lose two months of interest, because at the end of that time, I will take the hit and move all the money, over 100K, out of their bank and close my account.

    I can't do business with a bait and switch company like ALLY BANK.

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    Reviewed By Victor M. Dec 29, 2017

    Still waiting to get help! Horrible customer service!!

    This have emailed twice, and made more than five attempts to get assistance. I have been on hold for over 40 minutes in either a chat or on the phone several times. It was beyond frustrating!! After about 30 hours someone called and left a message, I called back and got into a holding pattern of another 30 minutes.

    I have been trying to reach Ally bank for the past week to no avail. I have a SS25 Lock. I cannot complete my transfers, link my external accounts and transfer funds in.

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