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Arvest Bank Customer Reviews

aaronandrews's Profile Image

Reviewed by aaronandrews

Jul 31st 2014

Great Bank!

I don't know why other people are rating this bank so low. I've had great customer experiences. People that are friendly and go out of their way to help. The bank fees are great! I would definitely recommend this bank to someone who wants a regional bank.

Is this review helpful? ▲ Yes 1 ▼ No 0

daelkin's Profile Image

Reviewed by daelkin

Oct 23rd 2012

Delay with deposits

A few months ago. Arvest bought out our bank (Union Bank). On more than one occasion our deposits have not posted at the end of the day. We are not talking about thousands of dollars where they would need to verify a check first.

The first time it happened it didn't get credited until we went to the bank with the deposit slip. They couldn't give us a reason,

This past Friday, before noon, my husband deposited $600. On Saturday, I went to use the debit card for a $40 transaction. It was declined.

I checked my online statement and sure enough, once again, it was not showing the deposit.

So yesterday (Monday) my husband went to the bank again and they had to force the deposit through.

We were told that Arvest has a 'out of date' system and that these things will keep happening until they get up to speed.

Before they bought out Union Bank. Our deposits were there for use immediately after the deposit (didn't even have to wait till the end of the day)

I think we have given Arvest enough chances and now they told us this will keep happening until they get updated, I am looking for another bank.

Awful!

Is this review helpful? ▲ Yes 3 ▼ No 0

nohappy's Profile Image

Reviewed by nohappy

Aug 6th 2013

Worst Bank Ever

This bank has the worst customer service i have ever experience! I will never return there. This is why i love regions! There fast friendly greet you by your name no rude attitude, long wait in line

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About Arvest Bank

Arvest Bank is a regional bank that operates in a unique, customer-focused way. Arvest delivers the convenience and technological advantages of a large super-regional bank, but with the local commitment and decision-making of a local community bank. Our primary focus is on meeting and exceeding customer expectations through convenient hours, an extensive network of branches, competitive rates and pricing, technological innovation and offering a full line of banking, mortgage, investment, lending and wealth
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