Overall Rating

MyBankTracker rated BB&T based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B

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Latest Customer Reviews

Alexandra's Profile Image

Twinbrooke branch reviewed by Alexandra

May 29th 2015

This branch exemplifies BB&T - excellent

I have banked with BB&T since it bought First Virginia, and before that banked with FV. All in all, I've been a customer since 1968 and have seen no reason to change. The Twinbrook location is branch banking at its best, and surrounding branches are fine too. Not to be corny but the Twinbrook tellers and managers are like family to me!

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swanndanielle's Profile Image

Cambridge branch reviewed by swanndanielle

May 22nd 2015

4 years of having a checking account with them and this....

i have had my bank account for 4 years through bb&t and I have worked at the same place for 3 years every two weeks I go to deposit my check. and today I go and I am told that they want to put a 2 day hold on my check. I am told that it is because they do not have my employer in there computer and to go to the bank that the doctor I work for uses all way across town to cash the check and come back and deposit it... so I go to m&t to cash my check and I am charged $10 to cash my check cause I don't have a account with them... I get back to bb&t for the women inside to tell me that the reason they could not deposit my work check was because I didn't have enough funds in my account to cover the check.. I explained to her I have had as little as 20 dollars in my account before and have never had a problem I have used the same branch the same checking account and had the same employer for 3 years and now they want to start holding my pay checks... yeah I don' t think so I will be going else where to do my banking from now.. they have lost a customer

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chegarufa's Profile Image

Mclean branch reviewed by chegarufa

May 22nd 2015

ATM problem

the only problem with this branch is its ATM machine does not work for a long time. at the begininig I though it was my card but I tried in several other locations and it works fine exept in this branch.

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