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BB&T Locations in Your Area

BB&T Bank has 2,241 branches nationally across the country. This traditional brick and mortar bank is a large bank that services an entire region in the country, and has ATM locations, but we are not currently tracking them.

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Learn more about BB&T

BB&T Bank was established December 1871. That's more than 100 years ago! It holds assets of 207 billion US dollars. This is considered a large national bank that most likely serves a large portion of the country. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 6%. Lower is better!

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BB&T Branches Customer Reviews

(296 Reviews)
2 out of 5 stars
See all 296 customer reviews
  • H
    Reviewed By Hlh Jul 21, 2016

    excessive fees

    it all started when i was written a check from someone and the check was returned. No problem, I told the person that wrote the check... they wrote another check and i deposited it. I was surprised and angered when i received notice that I was being charged 12 dollars for someone else "bouncing" a check. I call and expressed my disappointment with the bank, all they could say was "well that's our policy". So i said ok, I will look for another bank. I did, and found a bank that has great reviews. I kept my bbt bank account open, and began the tedious job of switching online banking payments to my new bank. well, i missed a payment that was scheduled to go out, It was my fault. What infuriates me is the "policy" of the bank. when i went to my local branch, after being charged 252 dollars in fees, they said well we can only "forgive" 76 dollars. OK, you got me... well today i received through the mail their overdraft notices. I'm sure i'll get another in a day or so, but I was charged 36 dollars for a 2.94 dollar return, and 108.00 for a 55.96 dollar return.

    DO YOURSELF A FAVOR, STAY AWAY FROM THIS BANK...UNLESS YOU HAVE MONEY TO GIVE THEM....AND TRUST ME THEY WILL TAKE IT....

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  • J
    Reviewed By Jeepers Jul 21, 2016

    BB&T in Bath, PA.

    Bath, PA Rt. 946.........Windows were closed. Had to go inside to make two transactions. Polite people but they knew nothing. At least a half hour later, I cashed a personal check & put some in savings. I was carded. I had a long wait for them to get 5 $100.00 bills. I asked them for a check sample so I could order new ones. They have no checks. They will order checks for me. I said no, I will order my own checks because it will cost less. They didn't not have a blank check for BB&T to give me. I have never heard of a bank that had no checks. This BB&T is scary for me. I can't believe how STUPID the employees are & even the boss lady who was the helper. Blind leading the blind.

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  • P
    Reviewed By pgizmo Jul 20, 2016

    Worst bank ever.

    This Bank and its management are the worst I have ever dealt with.

    The main manager, a disgustingly overweight woman, (Luann Robinson) who talks more than she listens, thinks she is some sort of mother to the customers she treats as unruly children. She is dishonest, and a complete bitch.

    She promotes a culture were you are PRIVILEGED to bank there, as if it is something she allows. She does not get or act as though you are a customer. They feel they dont "need" you... you need them.

    They ALLOW you access to YOUR money.

    The teller staff is a collection of bitches. They act as though you are reaching into THEIR pockets taking THEIR money when making a withdrawal.

    I cant think of a single good thing to say about ANY experience I had while dealing with this den of cunts.*

    It kinda started on one of my first experiences... I sat in the waiting area KNOWING I needed a banker... not a teller. The branch manger asked me what I needed... I started to say "well... I need to deposit these checks and..." she cut me off and said "deposits are done at the tellers" and started to walk away. "She sensed I was perturbed with her response, and said, "you need to go to the teller line for deposits. " I smiled and said ok! Went to the teller line, waited in line for a few min, and then showed the teller that I needed to deposit some checks and cash, but first need to get signature cards on the accounts as well as group multiple accounts together under the same profile as they were set up online... As expected... she sent me back to the bankers. The only guy in the place, an inept but friendly fella named Alex did help... although he screwed it all up and even today the signature cards and groupings are a source of problems.

    They canceled all my credit cards while I was traveling... no one can explain why.

    my online banking access was revoked... no one can explain why.

    A block was placed on an account with thousands in it... I cant get the money untill they can close the account... I cant have MY money untill they figure things out.

    The bank is so screwed up, I would rather bank with the government or a 3 time felon thief than these idiots.

    I went to the counter to try and withdraw the last of my funds the other day... I could only get half... signature cards were STILL screwed up... as I left I told the woman (who was acting like a real bitch... as though I was begging her for her money) "I am done with this bank...I will be here monday to close every account. FUCK bbt."

    Monday morning Fatty Pants calls... tells me its HER closing my accounts "I hear you made quite the spectacle of yourself and swore at my tellers!"

    This makes me laugh... you wanna "scold" me and punish me by closing my accounts? What she didnt know was in my pocket was a cashiers check for $630,000.00 from the sale of a business. That check was deposited in my new account at another bank that was OVERJOYED to have a new customer... and 3 of the people that came in to welcome me ALL said they had heard identical complaints about BBt and the oak st branch.

    I would rather shove pinecones dipped in superglue up my own arse than ever deal with BBT in any way. I own several websites...I am blocking every single BBT BIN from being able to use my sites. If there was any way I could legally take a giant crap in the lobby, I would.

    My only hope is 2 things... 1 Every bitch in that branch reads this, and 2... customers seeking a bank see this and look elsewhere. (my real hope is the company folds in bankruptcy and every person I dealt with is laid off being owed money... but I will settle for them just losing business becasue of me.)

    Tiffany is an absolute sweetheart. She is as efficient as she is beautiful. She is so out of place among these morbidly obese morons its scary. She defines diamond in the rough.

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