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BB&T Locations in Your Area

BB&T Bank has 2,230 branches nationally across the country. This traditional brick and mortar bank is a large bank that services an entire region in the country, and has ATM locations, but we are not currently tracking them.

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Learn more about BB&T

BB&T Bank was established December 1871. That's more than 100 years ago! It holds assets of 207 billion US dollars. This is considered a large national bank that most likely serves a large portion of the country. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 6%. Lower is better!

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BB&T Branches Customer Reviews

(307 Reviews)
2 out of 5 stars
See all 307 customer reviews
  • S
    Reviewed By sknowlton3 Aug 25, 2016

    BB&T = Burglars, Bandits & Thieves

    A National Penn customer who was assured that Burglars, Bandits & Thieves (BB&T) would continue to service in the same way that National Penn did. WRONG!!!! This is absolutely the WORST BANK EVER!.. Stay away...STAY VERY FAR AWAY! They steal your money. Lost $72 in overdraft fees they caused by deducting money from my account two days before they were instructed to. Can't even get customer service to respond, let alone get my money back. Do yourself a favor and give this crew a wide berth.

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  • T
    Reviewed By TWA Aug 19, 2016

    Questionable Practices at BBT

    I have been a customer of BBT for 30+ years. Recently they changed their policy on check card purchases without notifying me. As a result they charged me $396 in overdraft fees which they won't refund. Stay away from these crooks. They are trying give me some bs about why this suddenly happened but I know they are lying because I know how my check card purchases have always been handled.

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  • J
    Reviewed By Joejohn1 Aug 15, 2016

    BB&T is the Worst bank i ever had experienced

    I was a satisfied national penn bank customer for several decades. I am a victim caught up in a BB&T merger. Since the merger I have had nothing but headaches with BB&T service. I called customer service and was placed on hold for 40 minutes and finally Catalina Little BB&T service personnel askede how can I help you. I explained that I was part of the take over of national Penn Bank and was a long time customer and never was charged fees for using ATM's at Wawa before with National Penn Bank. Why am I getting charged $2.5 in fees everytime I make a withdraw now when I'm using ATM's at WaWa? See said sorry to here that but that's our policy. I thought that the transistion would only be the name. Not true now BB&T is steeling my money for me withdrawing my own hard earned money. Never had an issue with National Penn Bank in 24 years. No fees for ATM usage. The rep for BB&T Carolina Little tells me this is their policy and procedure that I need to us aBB&T ATM. Ok. So I look up the closest ATM near me. I drive about 5 mile to the Branch/ATM at MAYFAIR
    6633 ROOSEVELT BLVD
    PHILADELPHIA, PA 19149-2417
    To find the ATM is out if Service. Looked up the next closest BB&T bank. The next closest to me was Branch/ATM at FRANKFORD
    4625 FRANKFORD AVE
    PHILADELPHIA, PA 19124-5803
    Drove there to find out they don't have an ATM but above location was taken off BB&T's Web site. So I looked again on their website and found the next closest BB&T ATM was Branch/ATM at BRIDESBURG
    2601 ORTHODOX ST
    PHILADELPHIA, PA 19137-1626
    215-743-6673. Now I have driven 20 Mikes to find out that they also don"t have an ATM. I am getting upset with this BB&T banks Website. To say I never found a BB&T ATM. This is a way for them to scam people out of $2.50 fees for not using a BB&T ATM because they either are of service or there website states that they have ATM service but they really don't. This is false advertisement and a way for them to scam the people that bailed them out. Steel their money and say this is a policy or their procedure. I'm sorry to have been a part of this merger or takeover. I will you if you like to be scammed BB&T is right for you. Not me I will remove my money from this mismanaged bank. I will find a bank like National Penn Bank was. I will post it when I find it. I think all the people that have been scammed by BB&T should file a class action suite against them. Unagreed upon fees without notification of such fees that weren't charged prior to merger with National Penn Bank. Their should be some laws against this type of banking scams. They also charge you for calling customer service $2.00 per call. Never heard of such a thing in my life. Banking ways of scamming money out of customers. If you are a lawyer and can help me and many others please contact me at joejohn1@live.com

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