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BBVA Compass Bank Locations in Your Area

BBVA Compass Bank has 670 branches nationally across the country. This traditional brick and mortar bank is a large bank that services a large population, and has ATM locations, but we are not currently tracking them.

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Learn more about BBVA Compass Bank

BBVA Compass Bank was established March 1964. That's more than 50 years ago! It holds assets of 87.6 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 11%. Lower is better!

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If you're looking for higher interest rates and lower fees, but are willing to give up the "walk-in" experience of a local branch, you may want to browse our curated selection of best online banks.

BBVA Compass Bank Branches Customer Reviews

(140 Reviews)
2 out of 5 stars
See all 140 customer reviews
  • E
    Reviewed By ElegantLady Aug 19, 2016

    Awesome Bank and Customer Service!

    I must really applaud BBVA Compass Bank. I was able to officially open a Checking and Savings account online. Whereas I'd opened those same type of accounts at another bank, received my approval along with my account and routing numbers, only to find that after I changed my payroll information on my job that the accounts had been closed without any type of contact from the bank. But with BBVA Compass Bank my accounts were approved, opened and ready for deposit. And of course after the experience that I had prior to BBVA I called them to make certain that the accounts were actually approved and opened and I received the most pleasant and efficient customer service. The customer representative explained in great detail about my accounts, bank services that are available to me as well as other services that I was eligible to take advantage of. I must say that I am deeply satisfied thus far of the services that I have received and look forward to a great banking relationship with BBVA Compass Bank.

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  • L
    Reviewed By lschimmer Aug 10, 2016

    On Line Banking

    I did a on line transfer from Quicken to move funds from my Compass M.M. to Compass checking. The transaction did not record correctly between accounts. In an attempt to learn if the transaction did actually take place, I telephoned the BBVA on line number. After explaining the problem clearly and answering several security questions, I was informed that I had to be transferred to another agent. This happed four times, each time security question were asked and problem stated.
    Out of frustration I went to the Premier Personal Banking website and was advised that I would have quicker service if I left a call back number. After eight to ten minutes I received a call back and was again put on hold for the next available agent. After an eight minute hold I hung up ,went back to the website an attempted a chat. Fill out the request and the response was "That I would be answered momentarily". Waited another ten minuets and gave up.
    If Compass was hacked by a competitor that attempted to sabotage their business, the completion could not screw up the system any better than the present staff at
    BBVA Compass. .

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  • D
    Reviewed By Dick_Johnson Aug 9, 2016

    Beware of BBVA Compass Introductory Rates

    I opened an account there; moved my money from a local credit union that had gone down to 0.2% on savings. BBVA Compass offered a rate for 1.2% on their Clear Choice Money Market account if you opened it online. It was supposed to last a year- the rate was down to 0.4% within a few months. So I'm taking money out and putting it in PGX, a corporate bond ETF that pays about 5.7% with a .5% expense ratio and a four star Morningstar rating. Don't these stupid banks realize what competition there is? There are many online accounts paying from .85% to 1.05% on a steady basis, because even with low rates they can make four times that with a fixed rate mortgage loan. BBVA is just being greedy or going out of business.

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