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Bank of America Locations in Your Area

Bank of America has 4,834 branches nationally across the country. This traditional brick and mortar bank is a national bank that serves the entire country, and has ATM locations, but we are not currently tracking them.

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Learn more about Bank of America

Bank of America was established October 1904. That's more than 100 years ago! It holds assets of 1.62 trillion US dollars. That makes it a very large bank. The biggest of the national banks. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 7%. Lower is better!

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If you're looking for higher interest rates and lower fees, but are willing to give up the "walk-in" experience of a local branch, you may want to browse our curated selection of best online banks.

Bank of America Branches Customer Reviews

(600 Reviews)
1 out of 5 stars
See all 600 customer reviews
  • P
    Reviewed By pavelzoe Feb 11, 2016

    Trying to get my 1098

    I have been trying to get my 1098 interest statement from BOA since January, 30, 2016. I paid > $600.00 in interest so they are required by law to mail it to me.
    I have called multiple times, gone to my local branch, submitted a complaint on BBB.
    Wait times to talk to someone in the HELOC department are longer than 20 minutes and you are lucky if they don't hang up on you.
    BOA even created a "special" 1098 department, but wIt times exceed 30 minutes.
    Today is 2/11/16 and I still do not have my 1098.
    My next step is to go to the consumer advocate reporter on the local TV station.
    Don't know what else to do.

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  • M
    Reviewed By Mari1223 Feb 10, 2016

    Bank of America sucks!!!!


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  • I
    Reviewed By ishtamos59 Feb 10, 2016

    Bad Service from Start to Finish

    I have had four recent problems with Bank of America.

    After 18 years as a customer, B of A is sending out a demand letter to re-verify personal information that was verified less than two months ago. Unless I comply with their duplicate request, they will arbitrarily close the account. They make a veiled reference to Federal law requiring them to do so with no cited authority for their demands.

    It took five phone calls to receive a BankAmerideals incentive due me with the repeated message that I could not speak to the Research function and I would have to wait five to seven business days for a response.

    Even though I had a scheduled appointment for notary service, I waited over half an hour past the appointment time at the branch before the one notary became available.

    Bank of America took ten days to transfer funds from my account to another Bank of America account through its on-line bill pay system adminstered by its third-party contractor, FiServ. B of A claimed it can't electronically transfer such payments and must waste money and computer time generating a paper check and sending it via snail mail. Are we in the 19th or 21st Century when it comes to banking processes?

    Bank of America clearly can't service its accounts efficiently and effectively.

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