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Capital One Locations in Your Area

Capital One Bank has 826 branches nationally across the country. This traditional brick and mortar bank is a large bank that services a large population, and has ATM locations, but we are not currently tracking them.

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Learn more about Capital One

Capital One Bank was established May 1933. That's more than 50 years ago! It holds assets of 271 billion US dollars. This is considered a large national bank that most likely serves a large portion of the country. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 10%. Lower is better!

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Capital One Branches Customer Reviews

(134 Reviews)
2 out of 5 stars
See all 134 customer reviews
  • B
    Reviewed By Brad_H_AlexanderVI Jun 23, 2016

    One star is to high for this company

    Long story short I signed up through Costco because I get money back, I'm always on top of paying my bills and signed up for auto pay for my capital one master card, so I was furious when I didn't owe them anything fully paid off and they declined me for trying to buy a sofa for just 500$ I was blown away when I heard that apparently im only allowed to use a percentage of my full balance.. I haven't been so insulted in my life! Seriously!!!!!! CANCELED I'm so confused as to why.. How does a bank like this exist, this remark has made me lose faith in mankind good luck to anyone stuck owing money to this... I'm sorry I'm not calling this a bank again... it insults the other financial institutions Costco must also be feeling the backlash from this I'm letting everyone know

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  • J
    Reviewed By joseph9151 Jun 14, 2016

    Incompetent in so many ways

    Scheduled transfer to a verified external account
    Called Cap 1 bank prior to doing it to notify them
    Called Cap 1 bank on day of transfer to tell them I transferred
    Days later their Fraud Dept stopped transfer until I confirmed it (again!)
    They rescheduled transfer (again)
    Transfer cancelled (again) because receiving bank apparently would not verify my already verified account
    Supervisor apparently helping transfer $

    Todays update- day 9:
    No it is not over. The wire transfer was stopped by the Fraud Dept (again today)
    Apparently the supervisor from yesterday was also incompetent?
    30 min on phone (again) and the guy said I would have to re-transfer the funds (for the 4th time!). After more discussion I did the transfer online and he says he warned all parties to allow this to go through.

    So for 9 days I have tried to get my money and close my account? Keeps going in circles. I say you get better interest from another bank. The service could not be worse. Cap One bank a is a joke! I am transferring the $ to get twice the interest.

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  • L
    Reviewed By lan102 Jun 4, 2016

    Slow Uncaring Employee Attitudes

    Just got back from making a deposit at the Rocky Point branch and I'm fuming. Waiting 17 minutes with just one person in front of me, actual deposit time another 41/2 minutes. It seems new technology may make your job easier with less employees but it certainly is not customer friendly! Closing the drive thru and making customers go inside to be treated with a slow mo attitude is VERY annoying. I have dealt with Capitol for over 30 years (previous North Fork) with 5 business accounts and my personal account, and it is becoming very difficult. Apparently your empoyee training program omits the teaching benefits of customer service. Al Lane

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