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Capital One Locations in Your Area

Capital One Bank has 826 branches nationally across the country. This traditional brick and mortar bank is a large bank that services a large population, and has ATM locations, but we are not currently tracking them.

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Learn more about Capital One

Capital One Bank was established May 1933. That's more than 50 years ago! It holds assets of 273 billion US dollars. This is considered a large national bank that most likely serves a large portion of the country. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 9%. Lower is better!

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Capital One Branches Customer Reviews

(127 Reviews)
2 out of 5 stars
See all 127 customer reviews
  • L
    Reviewed By LaurenceBallard May 5, 2016

    Beware "Autopay"

    Simply put, the 'autopay' option for paying bills through Capital One is unreliable. Plain and simple. Some payments "scheduled" for delivery go through. Others do not. No rhyme or reason; no pattern. Over half an hour spent with a customer service rep was fruitless; they couldn't figure out why it wasn't going through.
    Their ultimate advice: "Try it again." Seriously.
    This isn't a game of Monopoly. These are serious bills from serious creditors requiring serious, reliable, mature, banking.
    Unfathomable unreliability is a deal-breaker in any - any - business relationship.

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  • M
    Reviewed By maybe May 3, 2016

    The Worst Customer Service You Can Imagine

    The Customer service at Capital One Bank is one of the worst. The people that they hire to provide customer service are lacks knowledge and are extremely rude. When you ask them to explain a problem, they will hang up on you. When I asked to speak to a manager, the manager gets irate and disrespectful. What kind of example is this manager setting for their subordinates? I will close my account out with capital one as soon as possible, and find a bank that has qualified customer reps, and appreciate their customers.

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  • B
    Reviewed By Bepe May 2, 2016

    ABUSIVE TERRIBLE CUSTOMER SERVICE

    STAY away from Captialone credit cards they are the worst. They keep you on hold for hours and go around in circles. They restricted by account because I keyed in a wrong number to make a payment and everytime I call to check my account they put through the ringer they tell me I need to verify my account which they did five times already but since their customer service agents do not take notes they keep repeating the same process over and over and over and over again.

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