Overall Rating

MyBankTracker rated Chase based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B

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Latest Customer Reviews

MarkDavid's Profile Image

Highland Park branch reviewed by MarkDavid

Apr 2nd 2015

Awsome Service

We lived in Highland Park / Highwood for 20+ years. Kept close relationship in the community. I was back last month for business and major transactions. I was in there (Chase) 5 times in 2 weeks. The service and assistance I got was second to none. I cant say enough positive. We use Chase in Arizona. All I can say is Thank You. Mark David Tucson, Az

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Arovana's Profile Image

Hoffman Estates branch reviewed by Arovana

Mar 16th 2015

Always bad service

last time I wanted to withdraw cash, and I really was upset and very furious with that service!!! They asked me 5-7 questions before I god my money!! They even asked "what I need my cash for", and when I said - this is private, they asked - "What exactly?"! Unbelievable! I spend 25 min answering it and wanted explanation! Finally, I got late to the place where I was going! Every time, when I am going to take cash from my account I face problems in that branch!! Next time I will go another bank. If amount more then $3000, be ready guys answering their lots of questions like in the police. It was more hard for me because my English is not so fluent.

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