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Chase Locations in Your Area

Chase Bank has 5,655 branches and 13,284 ATMs nationally across the country. This traditional brick and mortar bank is a national bank that serves the entire country, and has a growing number of ATM locations in select regions.

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Learn more about Chase

Chase Bank was established December 1823. That's more than 150 years ago! It holds assets of 2.02 trillion US dollars. That makes it a very large bank. The biggest of the national banks. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 6%. Lower is better!

Looking for an alternative to Chase?

If you're looking for higher interest rates and lower fees, but are willing to give up the "walk-in" experience of a local branch, you may want to browse our curated selection of best online banks.

Chase Branches Customer Reviews

(454 Reviews)
2 out of 5 stars
See all 454 customer reviews
  • D
    Reviewed By daniels85 Jul 23, 2016

    Horrible call Center

    I have had multiple incidences with my debit card being declined at regular merchant locations when there is thousands of dollars in the account. Every time I call they have no idea why it is happening and are unable to fix it!! It is extremely embarrassing when you are declined and especially when you know there is plenty of money in the account. Get this fixed or you will lose me as a customer I refuse to be embarrassed for your ignorance!

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  • S
    Reviewed By StephC Jul 22, 2016

    Poor Excuse of a Bank

    My husband and have banked with Chase since 2009. Today my husband had to go withdrawal all of our money and take it to a different bank. Unfortunately we were victims of a scam. Chases response to our misfortune was to freeze all of our accounts. We were treated like we were the criminals in the situation. I do not recommend this bank after this experience. Not to mention the fact I had to unload all three of my children to go in the bank because their teller drive thru was NEVER open. They had signs posted to use their 24 hour drive up ATM. Sorry excuse of a bank and poor customer service.

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  • A
    Reviewed By AGibson Jul 20, 2016

    Worst Customer Service

    I've been a customer with chase for seven years, and my husband has been a customer for 4 years. We have a joint account that we made a couple separate deposits totaling hundreds of dollars between savings and checking. The ATM that we deposited these at somehow lost the money/it was never recorded in the system. This was in April. It is now July and we have been promised it will be fixed "by tomorrow" for 3 months now. When we call, we're told that it has to go through whatever system they have, that it was more complicated since it was two incidences and two separate accounts. This should not take 3 months. I am appalled at the horrible customer service we have received and am actively looking for another bank to switch to as soon as we get our money back.

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