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Chase Locations in Your Area

Chase Bank has 5,655 branches and 13,284 ATMs nationally across the country. This traditional brick and mortar bank is a national bank that serves the entire country, and has a growing number of ATM locations in select regions.

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Learn more about Chase

Chase Bank was established December 1823. That's more than 150 years ago! It holds assets of 1.91 trillion US dollars. That makes it a very large bank. The biggest of the national banks. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 6%. Lower is better!

Looking for an alternative to Chase?

If you're looking for higher interest rates and lower fees, but are willing to give up the "walk-in" experience of a local branch, you may want to browse our curated selection of best online banks.

Chase Branches Customer Reviews

(435 Reviews)
2 out of 5 stars
See all 435 customer reviews
  • W
    Reviewed By Waiting May 6, 2016

    Line length

    Just awful experience every time. Only one advisor and one teller as I type. I've been waiting for half an hour already. Long lines and customers frustrated because there are only two people giving service. What would happen to Chase if all poor people withdrew their money? Chase would have to gamble with the rich only. I don't think it would be profitable for them. Discrimination on different areas that it's pathetic.

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  • C
    Reviewed By clwatson333 Apr 30, 2016

    A No Service Bank

    Chase does as little as it can for its customers! Not only have they refused to notarize a document for me, the branch would not look into a disputed charge on my account. Later, I called the online number and did take FINALLY take the disupte. Oh, they won't fax anything for you either unless it is a Chase document.

    I only opened an account with Chase because they offered me $300 to do so. Now I'm wondering if it was worth it. Oh well, five more months and I'm outta here.

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  • Z
    Reviewed By zdorman Apr 26, 2016

    Drive Thru Service

    Went during the lunch hour at the Gulfgate Houston location and only one vehicle in front of me and waited 20 mins just to receive cash back. After calling out to the only one teller assisting in the drive-thru, he asked me how did I wanted my change, of which after several attempts I finally could understand what he was asking. Just wanted my change was my response. Another three minutes went by before receiving my cash. This is not where I normally bank at, but because close to my job, I have to do so. Every experience is the same at lunch, only one teller at the drive thru with NO SENSE OF URGENCY OR CUST SERICE what so ever !

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