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Chase Locations in Your Area

Chase Bank has 5,655 branches and 13,284 ATMs nationally across the country. This traditional brick and mortar bank is a national bank that serves the entire country, and has a growing number of ATM locations in select regions.

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Learn more about Chase

Chase Bank was established December 1823. That's more than 150 years ago! It holds assets of 1.95 trillion US dollars. That makes it a very large bank. The biggest of the national banks. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 6%. Lower is better!

Looking for an alternative to Chase?

If you're looking for higher interest rates and lower fees, but are willing to give up the "walk-in" experience of a local branch, you may want to browse our curated selection of best online banks.

Chase Branches Customer Reviews

(410 Reviews)
2 out of 5 stars
See all 410 customer reviews
  • E
    Reviewed By ekurit Feb 14, 2016

    Worst service EVER!!!

    I was working on a project at the mall which required me to have 3 $100 bills. I went to the bank, took money out of the machines (paid the $3 extortion fee) and unfortunately it gave me $20 bills instead of the 100's that I needed (which is normal but no big deal since the bank was open). I went into the back to exchange the bills for the denomination that I needed and they refused to give me the other bills because I was not an account holder.

    This was ridiculous, they gladly took my money at their machines (the massively excessive 'in'convenience fee) but couldn't be bothered to give me what I needed (after patiently waiting in line for 20 minutes). I know that this is not a big deal in the larger scheme of things, but I can't just idly stand by and let these huge corporations take advantage of me, especially after they were paid for the transaction.

    Giving me change was certainly not a burden to ask of this company. They have the change readily available... I don't even understand why making change was such a big deal... after all, THEY ARE A BANK...

    I own several businesses and would NEVER bank with faceless drones like this!

    Loser bank!
    Crappy service!
    Awful people!

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  • R
    Reviewed By REjs Feb 12, 2016

    CHASE BANK is holding me liable for unauthorized charges and have been the worst at so many levels. STAY AWAY

    CHASE BANK is holding me liable for unauthorized charges and are refusing to investigate the fraudulent charges despite having provided them with more than enough information for them to never blame me, which is unthinkable, of having placed those purchases even after I had asked that I'd close my account to avoid having this issue, which had occurred in the last and was appropriately handled. But apparently, if that happens more than once, then it becomes the consumer's fault.
    I hate dealing with CHASE. They are simply terrible and will be soon replaced by more ethical financial institutions with integrity. It might take a year, 5 or 10 years. That is irrelevant. I know they are starting to have the reputation that they deserve.
    Don't make the mistake and bank with CHASE BANK. Shame on them

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  • F
    Reviewed By Flash Feb 10, 2016

    Chase SUCKS

    Somebody walked into Chase and withdrew $1800 cash with a fake ID. Chase never asked for 2 forms of ID because transaction was under $2000. Immediately made police report. Officer went to bank to review video, Chase refused to show him tapes unless he contacted Chase Global security and then wait 30 days for video to review! Was told by Chase they would refund money within 24 hours, now 35 days later and being on hold for over 9 hours total they finally credited my account. When you call Chase Fraud department, immediately ask for "supervisor" otherwise you will be lied to concerning when you will get a refund. When asked why don't they require a pass code before withdrawing cash they had no response. Banked with Chase for over 20 years, no more. They simply don't care about their customers. YOU SUCK CHASE!!!

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