Overall Rating

MyBankTracker rated Citibank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

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Latest Customer Reviews

RicardoDeSouzaCunh's Profile Image

5th And Jefferson branch reviewed by RicardoDeSouzaCunh

Mar 13th 2015

My Account Citigold

I opened a single account at Citibank South Beach, I'm Brazilian, I received the Citigold card that only works in the United States, my manager is Kerry Glasgow, keep a small application in the Bank to better days, maybe 100 million dollars, I'm trying to talk with the agency to 3 days and no number works, are all disabled, what I do, are charging overdraft fees I have not and I did debits in January and I returned in November miami? I am waiting for URGENT return, because I want the reversal of these debits in my investment account.

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CarolinaMejiaR's Profile Image

Bayfront Plaza branch reviewed by CarolinaMejiaR

Mar 3rd 2015

Debit card PIN

We live in Colombia. With my husband have a checking account in that office (# 3195822000) and how to use it is through checks and / or debit cards. However plastics beat last year and although you sent us new ones, but today we have not received the PIN for use.

On two occasions we have spoken with you and we are scheduled shipment, however, has not arrived. Moreover, the communication in the office has been impossible because the operator asks the pin to communicate with officials of the bank. We request to contact us as soon as possible and reschedule the delivery of a new pin again to a new address.With the account number you can check our information and contact us. Thank you very much.

Carolina Mejia

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generichards's Profile Image

Modesto-Mchenry branch reviewed by generichards

Mar 3rd 2015

Mr

The website lists hours as 9 to 5. On the door the hours are 10 to 5. Very inconvenient.

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