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Citibank Locations in Your Area

Citibank has 785 branches nationally across the country. This traditional brick and mortar bank is a large bank that services a large population, and has ATM locations, but we are not currently tracking them.

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Learn more about Citibank

Citibank was established June 1812. That's more than 200 years ago! It holds assets of 1.37 trillion US dollars. That makes it a very large bank. The biggest of the national banks. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 5%. Lower is better!

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If you're looking for higher interest rates and lower fees, but are willing to give up the "walk-in" experience of a local branch, you may want to browse our curated selection of best online banks.

Citibank Branches Customer Reviews

(207 Reviews)
2 out of 5 stars
See all 207 customer reviews
  • H
    Reviewed By hugol13 Aug 25, 2016

    bad sevice

    Very bad. I have never been to a bank where they make assumptions and discriminate people just because the way they look.
    This lady was very rude as soon as my brother and I enter the bank, she said if you want to open an account here you should have at least $500 and she ask if we were citizen or residents.. and to make an appointment when we had enough money to open an account.
    and she also said if you don't have money on you don't waste your time. and open the door for us. I would never ever will try to open an account with them . She was very offensive an racist .

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  • J
    Reviewed By janetmcnamara Aug 22, 2016

    Husband dies, they close account and "delete" my thousands of accumulated points!!! .

    This is the worst customer service on every level of "service". I called to report my husband died and without informing me they cancelled my card and "deleted" thousands of accumulated points! I have been a customer for over 20 years, never a late payment. I only found out that the card was cancelled after going through the checkout line. Seems to me a little common courtesy and customer service would have gone a long way. After reporting my husband's death the customer service agent should have told me the card and points would be cancelled, but no...she should have noted that I was a long-time customer, ask if I want to apply for a new card, and transfer the points to my new card, but no!! I spent hours on the phone with Citibank and the Thank You Rewards, I was transferred 8 times and received 8 different answers! Finally the last "supervisor" was extremely rude and condescending. I was told NO I couldn't get the points transferred, I gave up after that.

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  • F
    Reviewed By FUCitibank Aug 22, 2016

    Citibank sucks A$$ - Take your business anywhere else but them...under the mattress would be better!

    Worst company and customer service I have ever experienced. I will never ever use this card again. Called them with the primary card holder present who talked with them as well to make me a fully authorized administrative user; telling them explicitly that I need to be able to do everything and access everything the primary card holder can. We have called them no less than 5 times and currently I am still listed as simply an employee and they say they can not look up the information we need without the primary card holder available. Dumb bimbo in Arizona couldn't even tell me how and why my account balance is higher than what is stated on the statement but she could sure take a payment. Completely inept these idiots are! If you talk to any of their service reps in Arizona you may as well be talking to a rock - at least I could bang my head on the rock to get some relief from these brain dead morons!

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