About ETRADE

The E*TRADE FINANCIAL family of companies provides financial services including trading, investing and banking for retail and institutional customers. Securities products and services are offered by E*TRADE Securities LLC (Member FINRA/SIPC). Bank products and services are offered by E*TRADE Bank, a Federal savings bank, Member FDIC, or its subsidiaries.
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Overall Rating

MyBankTracker rated ETRADE based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

C+

MyBankTracker Rating

Customer Rating
Based on 25 Reviews
Financial Health
Based on Texas Ratio: 21.47
Bank Fees
vs. Average
Bank Rates
vs. Average
Mobile Banking
Quality of Mobile Services

Customer Reviews

Most Helpful Customer Reviews

AdeleDannels's Profile Image

Reviewed by AdeleDannels

Mar 9th 2013

5 out of 5 marks

Awesome

If your cant open a checking account because of a bad report on the chexsystems, opening a etrade brokerage account is a great second chance checking account because it comes with checks and a check card along with direct deposit. See http://www.badcreditmd.com/second-chance-checking-account/etrade/

Is this review helpful? ▲ Yes 1 ▼ No 0

Scott M's Profile Image

Reviewed by Scott M

Jul 29th 2011

2 out of 5 marks

Everything was great with Etrade. I had my checking, Savings, Brokerage, Ira and Corporate Accounts with them.

Until today. I learned that they made a business decision to close all my accounts without any warning. I never bounced a check, did not have any margin and had plenty of money in each account. Customer service basically said they have no clue and I will have to wait to get something in the mail. I used them for the convenience of online. But what a nightmare they have put me into. Now I'm fighting to get my money out of them.

Is this review helpful? ▲ Yes 2 ▼ No 0

Max723's Profile Image

Reviewed by Max723

Jan 19th 2014

1 out of 5 marks

Awful

I tried to open an account at etrade around January 1 2014. My credit bureau has a fraud alert system for security reasons. So I was told I had to mail a copy of my ID and SSN cards.

I sent it in in a full clear color printer copy.

I waited a week and called and was told that my SSN card copy was not clear enough in their scanned copy. The guy said I must have faxed it in. No it was not faxed in, it is their scanner problem. Then I was told to fax another copy.

Since then I have opened an account at Scottrade and TDAmeritrade. TDAmeritrade even just verified over the phone and did not ask for any ID copies.

So I will agree with the other complaints that these etrade people are incredibly incompetent.

Is this review helpful? ▲ Yes 2 ▼ No 0

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Bank Rates

NAME RATE (APY) MIN TO EARN APY Min Deposit
Max-Rate Checking Account

0.01%

$0

$100

Max-Rate Checking Account

0.05%

$5,000

$100

Max-Rate Checking Account

0.05%

$50,000

$100

Banking Fees

Type Fee National average
Monthly Inactivity

N/A

$7

Non-Sufficient Fund (Overdraft)

$25

$30

Stop Payment item

$25

$27

Return Deposit

$25

$13

Domestic Wire Transfer (Outbound)

$25

$22

Domestic Wire Transfer (Inbound)

$0

$9

Non-Bank ATM

$0

$1