About ETRADE

The E*TRADE FINANCIAL family of companies provides financial services including trading, investing and banking for retail and institutional customers. Securities products and services are offered by E*TRADE Securities LLC (Member FINRA/SIPC). Bank products and services are offered by E*TRADE Bank, a Federal savings bank, Member FDIC, or its subsidiaries.
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Overall Rating

MyBankTracker Grade

C+
Customer Rating
Based on 25 Reviews
Financial Health
Based on Texas Ratio: 21.47
Bank Fees
vs. Average
Bank Rates
vs. Average
Mobile Banking
Quality of Mobile Services

Customer Reviews

Most Helpful Customer Reviews

AdeleDannels's Profile Image

Reviewed by AdeleDannels

Mar 9th 2013

5 out of 5 marks

Awesome

If your cant open a checking account because of a bad report on the chexsystems, opening a etrade brokerage account is a great second chance checking account because it comes with checks and a check card along with direct deposit. See http://www.badcreditmd.com/second-chance-checking-account/etrade/

Is this review helpful? ▲ Yes 1 ▼ No 0

Aces324's Profile Image

Reviewed by Aces324

Jun 2nd 2014

3 out of 5 marks

Great until it's bad

Honestly it's been pretty ok. I switched to eTrade for the convenience of online brokerage and online checking. I figured it would be nice to have both accounts in the same place and brokerage accounts don't have the same federal transfer restrictions of a savings account. All in all it started great.

Then the bad started. Month after month they were locking my account on because of suspicious activity. It was the same transaction every month -- my rent. I never moved, it was literally the same amount to the same merchant every single month. Finally they decided that rather than lock my account they were going to hold double my rent. Needless to say, I got a little pissed as this overdrafted me by over a grand. Their explanation was garbage and it took all day to return my funds. So a whole day of no account use.

Use them for brokerage, never for checking, far too incompetent.

Is this review helpful? ▲ Yes 1 ▼ No 0

Max723's Profile Image

Reviewed by Max723

Jan 19th 2014

1 out of 5 marks

Awful

I tried to open an account at etrade around January 1 2014. My credit bureau has a fraud alert system for security reasons. So I was told I had to mail a copy of my ID and SSN cards.

I sent it in in a full clear color printer copy.

I waited a week and called and was told that my SSN card copy was not clear enough in their scanned copy. The guy said I must have faxed it in. No it was not faxed in, it is their scanner problem. Then I was told to fax another copy.

Since then I have opened an account at Scottrade and TDAmeritrade. TDAmeritrade even just verified over the phone and did not ask for any ID copies.

So I will agree with the other complaints that these etrade people are incredibly incompetent.

Is this review helpful? ▲ Yes 2 ▼ No 0

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Bank Rates

NAME RATE (APY) MIN TO EARN APY Min Deposit
Max-Rate Checking Account

0.01%

$0

$100

Max-Rate Checking Account

0.05%

$5,000

$100

Max-Rate Checking Account

0.05%

$50,000

$100

Banking Fees

Type Fee National average
Monthly Inactivity

N/A

$7

Non-Sufficient Fund (Overdraft)

$25

$30

Stop Payment item

$25

$27

Return Deposit

$25

$13

Domestic Wire Transfer (Outbound)

$25

$22

Domestic Wire Transfer (Inbound)

$0

$9

Non-Bank ATM

$0

$1