About FirstMerit Bank

FirstMerit Corporation (Nasdaq: FMER) is a diversified financial services company headquartered in Akron, Ohio, with assets of $10.7 billion as of September 30, 2008 and 158 banking offices and 182 ATMs in 25 Ohio and Western Pennsylvania counties. FirstMerit provides a complete range of banking and other financial services to consumers and businesses through its core operations. Principal wholly-owned subsidiaries include: FirstMerit Bank, N.A., FirstMerit Mortgage Corporation, FirstMerit Title Agency, Ltd
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Overall Rating

MyBankTracker rated FirstMerit Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

MyBankTracker Rating

Customer Rating
Based on 105 Reviews
Financial Health
Based on Texas Ratio: 16.22
Bank Fees
vs. Average
Number of Locations
vs. Similar Institutions
Mobile Deposits
Mobile Deposits
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Quality of Mobile Services

Locations & Hours

FirstMerit Bank Location Map
FirstMerit Bank Location Map
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Most Helpful Customer Reviews

mdsmith's Profile Image

Reviewed by mdsmith

Mar 26th 2015

5 out of 5 marks

manager will work with you

I was a Citizen's Bank customer for over 20 years. I was devastated when i learned that the bank had been sold and that my favorite Banker of all time, Frank was retiring. I didn't know what to do. I was surprised when i went to meet the new manager that he was very understanding and told me that the level of service I was accustomed to would not change. Conclusion: give this new bank a chance and meet the manager, he will work with you.

Is this review helpful? ▲ Yes 1 ▼ No 0

davidjwalker's Profile Image

Reviewed by davidjwalker

Feb 11th 2015

5 out of 5 marks

Great Service

So professional

just when you think service is dead

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jbeabout's Profile Image

Reviewed by jbeabout

Feb 24th 2015

5 out of 5 marks

Excellent Bank

I am surprised to read anything negative about first merit bank in willard. We moved all of our accounts to them after a different willard bank messed up our accounts during their name change/acquisition and we have been very pleased. All of the cashiers and management are friendly, helpful, and go the extra mile. I would highly recommend this branch of the bank.

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Banking Fees

Type Fee National average
Monthly Inactivity

$25

after 3 months w/ below $500 balance.

$7

Non-Sufficient Fund (Overdraft)

$35

$30

Stop Payment item

$33

$27

Return Deposit

$10

$13

Domestic Wire Transfer (Outbound)

$35

$22

Domestic Wire Transfer (Inbound)

$30

$9

Non-Bank ATM

$2

$1