MyBankTracker Rating

First National Bank Locations in Your Area

First National Bank has 352 branches in their region. This traditional brick and mortar bank is an established bank that has presence across at least one state, and most likely uses an ATM network, but we are not aware of it.

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Learn more about First National Bank

First National Bank was established February 1864. That's more than 150 years ago! It holds assets of 17.4 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 8%. Lower is better!

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First National Bank Branches Customer Reviews

(10 Reviews)
1 out of 5 stars
See all 10 customer reviews
  • A
    Reviewed By averageJane Apr 12, 2016

    Bank robbers!

    I wish I had read some of the reviews when I was notified they are taking over Metro Bank! I only had $100 in as a fall back in time of need.... got piddly cents interest every year, but hey, it was just for when desperately needed. I also did not drive past the branch any longer since I had lost my job; No problem - so I thought. Man was I wrong! I did get a mailing that Metro was now FNB, but that was it. Then I received a statement: $10 dormant account fee and $4 what ever fee. For over 4 years that had been fine. I called, the wait ad said: "we help you save" REALLY? They told me a wrong address for the closest branch as well; got to another and cancelled my account, yup you guessed it: with another $10 dormant fee! So how do they help you save??? HIGH WAY Robbery I call this!
    On the brighter side, there is a new bank in town and they offer a $100 if you open a new account.... might try that one.

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  • J
    Reviewed By JMILLS Mar 23, 2016

    RUN !!

    Do I have to give a star?
    Chances are, if you are used to Metro Bank policies, you will justifiably be discouraged by FNB's policies. Here are some of the differences:
    1. FNB will cover debit card automatic payments if you do not have the funds available and then charge you $37.00 in ODFs. Metro simply denied payment and didn't charge anything. (If you had payments set up as EFT or ACH, then yes they would charge you and cover it.)
    2. FNB charges $2.00 for all non-FNB ATM withdraws in addition to the ATM company's charge. Metro gave the first 4 non-ATM withdraws free each month.
    3. FNB does not carry bank card stock so you cannot get a new bank card printed right at your branch. Metro offered this fantastic service to all members.
    4. FNB only offers notary services for financial documents related to them. Metro and most other banking institutions offer this to members free of charge, for most documents.
    5. Horrible online customer service. I send an online message to FNB yesterday and still have not received a response. Metro sent me a response, no matter how negative my message was, within the hour.
    _Admittedly Metro Bank has spoiled me in many ways. Some might say.. well my bank has the same policies and they always have, its not really anything to complain about. I beg to differ.
    As consumers, we have choices, even in banking. Federal Credit Unions are a wonderful alternative to big corporate banks. Their services are better, fees are lower, and their lending rates are lower and more flexible.
    Metro bank was one of the few "modern" banks that offered modern services like the in branch bank card printing. Convenient right?
    Farewell Metro Bank you will be missed.... and I won't let the door hit me on the way out of First National Bank that is for sure!
    Members 1st... thank you for taking me on and securing my loans, my savings account, and my checking account. To hell with those other nickle and dimers.

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  • F
    Reviewed By ffnb Mar 11, 2016

    Shady accounting and unnecessary fees

    Like others, I found out quickly that FNB does everything they can to maximize THEIR profits. If you deposit funds and make debits, they'll process the debits first to cause an overdraft. Their online banking is absolutely worthless. It's inaccurate and doesn't show the true transaction history or correct chronological order of transactions. They rearrange debits to cause more overdrafts than necessary. For example, let's say you have $100 in your account and you make purchases for; $10, $15, $20 and $105, they process the $105 first to cause the other 3 transactions to be overdrafts as well. If they processed the first 3 first then you would only have one overdraft. Their mobile banking app is a waste of time and a recent update broke it. It doesn't work on a Samsung Galaxy S5 (not that old of a phone!). Their customer service reps are rude and not knowledgeable about their policies. The one I spoke with couldn't explain how they charged the fees. She had me on hold trying to figure out how to spin it and simply couldn't explain how they arrived at the fees they charged. All in all, the worst banking experience I've ever had. I'll be closing my accounts ASAP. Stay away from this bank!

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