MyBankTracker Rating

First Niagara Bank Locations in Your Area

First Niagara Bank has 409 branches in their region. This traditional brick and mortar bank is an established bank that has presence across at least one state, and most likely uses an ATM network, but we are not aware of it.

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Learn more about First Niagara Bank

First Niagara Bank was established December 1869. That's more than 100 years ago! It holds assets of 39.4 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 9%. Lower is better!

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First Niagara Bank Branches Customer Reviews

(71 Reviews)
1 out of 5 stars
See all 71 customer reviews
  • C
    Reviewed By christasmith Oct 25, 2015

    Avoid like the plague

    I'm not sure who actually likes this bank. I can't figure out for the life of me who would actually give this place any business. The tellers are rude, the hours are inconvenient, and they're penalties are ridiculous. We tried to refinance our mortgage through them (with a perfect payment history mind you) and we ended up paying over $300 for an appraisal and got denied for some reason. And to top it off, the mortgage woman called me "buddy". I'm a woman in my 40s. Really? Go out of business... please!!!

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  • N
    Reviewed By nozmo557 Oct 6, 2015

    temp. checks to write bills out.

    I needed a few checks to hold me over for 1 week because I ran out and thought I had more. I keep a balance of around 7k most always. I asked them to help me for temp. checks, and I was told that they do not provide that service any more. You can pay on line, come in and we will send it for you. This may sound generous but think about it. They pay me 0 for my checking account. I asked them to provide me for what I wanted. I did not want their solutions. All I wanted was to have a few temp. checks and they would not provide this service, Why? They pay me nothing for the amount I keep in their bank. Maybe it's me, but It's my money and they are basically telling me that I can not access my money (my way). I don't care that 1st Niagara subs out their checks to a 3rd party. Why? a few extra bucks. I'm OK with that, but a customer is a customer and when you can go an extra yard, do so. Closing out 1st Niagara tomorrow. How about this thought......It's my money and you sure as hell are not doing me any favors handling my 7k balance in checking @ 0 intrest. Like my wonderful grandmother used to say " honey when you have the money , your the boss" and that's for real !! 1st Niagara, you best get for real also.

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  • P
    Reviewed By paulrpiccini Sep 29, 2015

    marked car loan 90 days past due, when it was their error

    Previous Car Loan with First Niagara, ended in insurance due to accident. Insurance paid all but $500 which we agreed to pay on a certain date. All was agreed upon. Weeks later bank was calling for past due amount, (which it wasn't. They already had the money as agreed) Then we were promised it wouldn't effect credit. Now its reported as 90 days past due, completely ruining my credit. And I can't get anyone to fix it. I keep getting the round around.
    I only gave it one star because I had too in order to post, I would give them a -20 stars for terrible customer service

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