Overall Rating

MyBankTracker rated First Niagara Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

C+

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Latest Customer Reviews

bfoodbuyer's Profile Image

Hiawatha Plaza branch reviewed by bfoodbuyer

Nov 27th 2014

Amzing Eileen

Eileen has been there so long that I frown if she is not visible when I go in. With a smile on her face and an unstoppable way of helping, she has, on many occasions, got me thru what I felt were insurmountable tasks. When my young son was faced with heart surgery, I had many banking and fund transferring things to tackle as he was out of the country and needed to get home. With that smile of hers, and a a helping hand she helped me get thru what was one of the toughest times in my life. I love her, and she is the reason I would never consider leaving First Niagara.

Roberta Krukowski

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MollyCat10940's Profile Image

Middletown branch reviewed by MollyCat10940

Sep 3rd 2014

Great Bank, Nice Folks, Good Hours, Useable Online Banking

I have no clue what the people on her are talking about. The branch and 800 have been exceptional. I have three accounts with First Niagara and have never felt anything but satisfied.

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