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Guaranty Bank, WI Locations in Your Area

Guaranty Bank, WI has 126 branches in their region. This traditional brick and mortar bank is an established bank that has presence across at least one state, and most likely has ATM locations.

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Learn more about Guaranty Bank, WI

Guaranty Bank, WI was established December 1922. That's more than 50 years ago! It holds assets of 1 billion US dollars. That makes it a regional bank that most likely covers their local population well. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of -365%. Lower is better!

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Guaranty Bank, WI Branches Customer Reviews

(12 Reviews)
1 out of 5 stars
See all 12 customer reviews
  • Z
    Reviewed By ziggy Dec 6, 2015

    Go elsewhere

    with so many choices in this area, I don't know why banking customers subject themselves to overdraft fees, taking debits before credits (resulting in more overdraft fees), no local face to face customer service (they have to call somewhere) to resolve immediate issues, lengthy hold on funds for whatever reason they dream up and so on. Not to mention the tellers aren't necessarily happy to see or talk to you (phone). Don't forget too many security questions - including account number - which almost no one knows - including me! Really terrible customer service. Keep your money, do your homework and move it elsewhere and keep more of it!

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  • N
    Reviewed By Nubz262 Jan 15, 2015

    Overdraft Fees Downright Criminal

    Being a customer for over 10+ i have had enough. Their overdraft policies have allowed my account to exeed -800$. I have tried over and over again to access my account online and via phone only to have customer service redirect me again and again. So when i first overdrafted i had no idea as i was able to keep using my card for sodas and snacks at my work. As well as automatic withdrawals from my insurance.

    I have registered my email and asked how hard is it to email me a notification the instant i overdrafted as i wasnt made aware until they sent a letter in the mail. I argued for hours that it didnt make any sense that they would allow me to get that negative. If i didnt have the money why did you keep allowing funds to be withdrawn?

    So after seeing that i basicly spent 37 dollars for a soda and calculating the total amount i spent they made over 600 dollars from their overdraft fees. I had no choice but too use their fresh start program. Which after being unemployed could no longer pay. So now when my unemployment comes in they take it all and leave me nothing. If their was an option to give them negative stars i would. No one should ever go to this bank and anyone who was a customer should picket outside their branches and point people the other way. This bank is pure evil.

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  • M
    Reviewed By mochamom Jul 22, 2014

    Check Hold Hell

    I've had issues with Guaranty Bank's check hold policies for several years now. I frequently find that different branches seem to follow different rules, and I've learned that the branch inside WalMart is much mire customer friendly than the other branch in West Bend, on Main Street.

    Several years ago, my husband and I withdrew a cashier's check from a credit union we have an account with. We brought it to the Main Street branch to deposit it. We were told that there would be a hold on the deposit, even though it was a cashier's check. What? As a former credit union manager, the idea that there would be a hold on a cashier's check was completely foreign to me. We went to the WalMart branch and explained the situation, and the teller explained that we could simply cash the check. Why this was not an option provided to us at the other branch, I'll never know.

    I have frequently, over the 10+ years I've banked with them, experienced inconsistent check hold policies. Sometimes I deposit a check and they put a hold on it, and sometimes they don't (and I'm talking about payroll type checks.) Often, one branch (Main Street) will place a hold on the deposit and WalMart will not. Very recently I deposited one of these checks (payroll) and the Main Street branch put a hold on it. Because I took some cash back from the check, a hold was placed on my account that exceeded the balance. A debit transaction came through when the hold was in place, and while it cleared, it generated a $37 overdraft fee. I went to the WalMart branch to find out why the hold was placed this time, when it wasn't when I deposited a check from the same company two weeks ago. The branch manager told me that as such a long time customer, I should be subject to these check holds at all, and that not all branches follow the same policies. I've learned my lesson and will exclusively use the WalMart branch from now on.

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