B+ MyBankTracker Rating

Guaranty Bank, WI

About Guaranty Bank, WI

Guaranty Bank is a full service retail bank headquartered in Milwaukee, WI.

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MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Guaranty Bank, WI Bank Customer Reviews

  • MW
    Reviewed By Matt W. Sep 10, 2013

    Overdraft fees and Account Tampering

    I have banked with this bank for close to 8 years now. Within the last year I have had nothing but issues with this bank.

    They charge overdraft/NSF fees even when funds are shown the account. They state (when you call) that there backend systems show it is negative. They are never able to send me this data or confirm it.

    This most recent time I was charged an NSF fee that set me over to $39, I rushed in and but money in the account to cover the fee. The teller told me that should put my account in the positive. The next morning my account was negative $108. And the data on my Transaction slip was different than the online banking, and it stated I got another fee 3 days before, which was not there yesterday. That is tampering with bank data, and it has to be illegal.

    I would not send my worst enemy to this bank. Please someone shut them down.

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  • N
    Reviewed By Nubz262 Jan 15, 2015

    Overdraft Fees Downright Criminal

    Being a customer for over 10+ i have had enough. Their overdraft policies have allowed my account to exeed -800$. I have tried over and over again to access my account online and via phone only to have customer service redirect me again and again. So when i first overdrafted i had no idea as i was able to keep using my card for sodas and snacks at my work. As well as automatic withdrawals from my insurance.

    I have registered my email and asked how hard is it to email me a notification the instant i overdrafted as i wasnt made aware until they sent a letter in the mail. I argued for hours that it didnt make any sense that they would allow me to get that negative. If i didnt have the money why did you keep allowing funds to be withdrawn?

    So after seeing that i basicly spent 37 dollars for a soda and calculating the total amount i spent they made over 600 dollars from their overdraft fees. I had no choice but too use their fresh start program. Which after being unemployed could no longer pay. So now when my unemployment comes in they take it all and leave me nothing. If their was an option to give them negative stars i would. No one should ever go to this bank and anyone who was a customer should picket outside their branches and point people the other way. This bank is pure evil.

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  • JD
    Reviewed By Joe D. May 4, 2014

    Horrible Customer Service

    My wife and i have been banking there for 10+ years, and every time we go in there, the tellers are extremely rude and seem irritated to help the customer. We are planning on withdrawing all of our funds ($5,0000+) and going to a different bank. We are not rude to them, what gives them the right to be rude to us? Unprofessional doesn't even describe it. They act like "lil" ghetto" people.

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A