About JPMorgan Chase Bank

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm. The firm is a leader in investment banking, small business and commercial banking, financial transaction processing, asset management, and private equity.
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Overall Rating

MyBankTracker Grade

B+
Customer Rating
Based on 4 Reviews
Financial Health
Based on Texas Ratio: 4.7

Locations & Hours

JPMorgan Chase Bank Location Map
JPMorgan Chase Bank Location Map
We found branches close to you and 3 nationwide.
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Customer Reviews

Most Helpful Customer Reviews

elfies6's Profile Image

Reviewed by elfies6

Jan 19th 2014

5 out of 5 marks

From M&T to Chase Route 59, Tallman, New York

I went in to complain about my mother in laws CD, and me with the manager Jennifer. I was MAD, but before she was through I transferred all my accounts and investments to this branch. All, and I mean all the people there were like a new family to me. I get treated extremely nice whenever I go there, and I see other customers treated well which they deserve. I was a banker with M&T for 40+ years, and I have to admit, Jennifer is better than I was. I retired from M&T and I lost all benefits, as though I was fired!. I tried to even get my discount with Verizon back, but I lost. Not one person at M&T can compare to wonderful Jennifer and her staff! I really mean this.

Is this review helpful? ▲ Yes 1 ▼ No 0

VickieSJ's Profile Image

Reviewed by VickieSJ

Jun 28th 2014

2 out of 5 marks

No More Cash Deposits!

Really Chase?

There are millions of customers who deposit money into someone else's account! Renters, fathers and mothers, brothers, and sisters deposit money into other customers accounts. Not only is this an inconvenience, it is also the most ridiculous policy change I have ever heard of.

Money laundering! This is laughable. If Chase is going to implement such a ridiculous policy, they need to come up with a better excuse then that one! I will be closing my account, due to the fees and this new policy!

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dedman's Profile Image

Reviewed by dedman

Apr 12th 2013

1 out of 5 marks

Very poor customer service. They keep taking away the benefits that I origanly signed up for.

They no longer cash my personal checks also the app is now limited on how much I'm able to deposits. Also the call support seems like its In India.

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