About JPMorgan Chase Bank

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm. The firm is a leader in investment banking, small business and commercial banking, financial transaction processing, asset management, and private equity.
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Overall Rating

B
Grade

JPMorgan Chase Bank Report Card

Overall rating score 55%
Customer Rating
Based on 3 Reviews
Financial Health
Based on Texas Ratio: 5.63

Locations & Hours

JPMorgan Chase Bank Location Map
JPMorgan Chase Bank Location Map
We found branches close to you and 3 nationwide.
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Customer Reviews

Most Helpful Customer Reviews

elfies6's Profile Image

Reviewed by elfies6

Jan 19th 2014

5 out of 5 marks

From M&T to Chase Route 59, Tallman, New York

I went in to complain about my mother in laws CD, and me with the manager Jennifer. I was MAD, but before she was through I transferred all my accounts and investments to this branch. All, and I mean all the people there were like a new family to me. I get treated extremely nice whenever I go there, and I see other customers treated well which they deserve. I was a banker with M&T for 40+ years, and I have to admit, Jennifer is better than I was. I retired from M&T and I lost all benefits, as though I was fired!. I tried to even get my discount with Verizon back, but I lost. Not one person at M&T can compare to wonderful Jennifer and her staff! I really mean this.

Is this review helpful? ▲ Yes 1 ▼ No 0

MyrnaL's Profile Image

Reviewed by MyrnaL

Nov 26th 2012

1 out of 5 marks

Bank is a Fraud

Sent me letter closing my accounts. Accounts have tons of money, never a bad check written or deposited

They pay the lowest interest, but I do have a broker account with them that I will close. They give me explanation

Anyone else have that experience?

Is this review helpful? ▲ Yes 1 ▼ No 0

dedman's Profile Image

Reviewed by dedman

Apr 12th 2013

1 out of 5 marks

Very poor customer service. They keep taking away the benefits that I origanly signed up for.

They no longer cash my personal checks also the app is now limited on how much I'm able to deposits. Also the call support seems like its In India.

Is this review helpful? ▲ Yes 1 ▼ No 0

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