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KeyBank Locations in Your Area

KeyBank has 1,008 branches nationally across the country. This traditional brick and mortar bank is a large bank that services an entire region in the country, and has ATM locations, but we are not currently tracking them.

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Learn more about KeyBank

KeyBank was established December 1848. That's more than 150 years ago! It holds assets of 93 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 5%. Lower is better!

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KeyBank Branches Customer Reviews

(105 Reviews)
1 out of 5 stars
See all 105 customer reviews
  • M
    Reviewed By mistylynn33 Apr 28, 2016

    worse bank ever!!!!

    I want to give them zero stars. They are horrible people! Scam artists really! They definitely don't care about their customers!! Do Not bank with them#!!!!

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  • R
    Reviewed By Renae Apr 24, 2016

    Poor customer services, hidden fees

    I have had my account over 2.5 years with Key Bank. I have never had overdraft fees my account was set up so that if funds were unavailable I wouldn't be charged. I have checking, and 4 savings including children's accounts. I made transfers over the phone from my savings to my checking often. I never had fees, but I made like 10 transfers over the last month, happened to look at my balance I was charged 150 dollars for each transaction. I had money in all savings had I know about the fees, I would have transferred from multiple accounts. Customer service rep waived one fee, and was going to help resolve never called back. I called today so I can close my accounts, they said I cant close it because of a negative balance. I feel that is fraud. I feel that a good bank, would contact me and say are you aware of your charges. Instead of letting me be charged ridiculously amounts of money just for transferring funds. The customer care team sucks. They seem to careless about you as a customer. I will be going to CHASE my mother always gets calls from them when, they seem more supportive.

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  • B
    Reviewed By BackUpSlowly Apr 19, 2016

    I worked for Keybank

    I worked there for two months and decided to put in my two weeks notice for the following reasons:
    - I did not receive proper training to do my job.
    - The branch I worked at was extremely understaffed and I ended up having to do other people's jobs.
    - After working for a week, the manager took away the teller's seats because we are "too busy to be sitting and there is always something to be done".
    - I recently lost two family members in an accident. My family tried to reach me at work and I was out on lunch. When I returned my manager did not tell me anything about my family calling and i did not find out until 5 hours after the original phone call.
    -Even after giving a two weeks notice, I got a call from my manager's boss asking why I called in. I told her the truth and was then called immature. She also felt the need to tell me I was horrible at my job, slow, and make too many mistakes. (Keep in mind, this is a woman who runs several branches and has never seen me work at all).
    Overall, deciding to work at keybank was a mistake. I was doing very well at this job for being new and i loved it very much even with everything that was going on behind the scenes with the manager and what little staff we had. Please DO NOT waste your time working for Key. Save yourself the heartache and dissapointment.

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