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KeyBank Locations in Your Area

KeyBank has 967 branches nationally across the country. This traditional brick and mortar bank is a large bank that services a large population, and has ATM locations, but we are not currently tracking them.

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Learn more about KeyBank

KeyBank was established December 1848. That's more than 150 years ago! It holds assets of 96.4 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 8%. Lower is better!

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KeyBank Branches Customer Reviews

(116 Reviews)
1 out of 5 stars
See all 116 customer reviews
  • M
    Reviewed By MsB2099 Aug 24, 2016

    Key Bank is Prime for another LawSuit

    I should have known something was wrong with this bank two years ago when I opened an account and the bank personnel asked if I wanted to transfer the balance from my Capital One card to a Key Bank credit card. I told her NO! I did not want a Key Bank credit card, I probably would not qualify and I also did not want a hard pull on my credit report at that time because I was trying to raise my credit score. A few days later, this woman calls me back to report that I did not qualify for a card at that time. I checked my credit report on-line and indeed, Key Bank had done a hard inquiry on my credit without my permission. With their fees, posting practices, etc. Key Bank has become obvious to me that Key Bank is nothing more than a scam posing as a bank.

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  • P
    Reviewed By pfuller Jul 30, 2016

    Poor and Indifferent Customer Service

    On Friday, July 29th about 5:30pm, I brought my paycheck into the Keizer Station Key bank to be cashed. Though I do not have a Key bank account, I have cashed it there during the last year as my employer uses Key bank and their check is issued using Key bank. In the past, for a $5 fee, they have allowed me to cash my check using two pieces of identification. I have always used my drivers license and private health insurance card. On this occasion, however, the young man refused to honor my insurance card as proof of identification. He wanted me to open a "no hassle" account which would allow key bank to waive the check cashing fee. I declined and asked if another ID could suffice--AAA card, social security card,etc. He laughed.

    He requested another bank card, visa, master card, employee ID card, or passport. I explained that my employer does not make employee ID cards available and that I was in chapter 13 bankruptcy. I have cancer and my wife lives in a state of permanent heart failure so we have many medical bills. Our court appointed trustee does not allow us to have credit cards. Regarding bank cards, I have a difficult time trusting banks.In 2010 we lost our home in the great recession due to Bank of Americas mishandling of our refinance for a modified loan. This nationwide mishandling of thousands was featured on a national news show. The day after we lost our home, the Federal government froze all modified loans from Bank of America. We were part of a class action suit and, along with many others, were awarded $2000, but that was little comfort for losing our children s childhood home located on the same cul-de-sac as our extended family., This Key bank teller finally allowed me to cash my paycheck this one last time and insisted it would not be cashed in the future without complying to their new rules.

    The indifference of this bank teller toward my situation and his condescending attitude left me feeling foolish. His use of my plight as an opportunity to "sell" me another bank account left me feeling angry. His lack of empathy for those who experienced difficulty during the great recession is perhaps indicative of the reason that people like Hillary Clinton and Bernie Sanders find such a receptive audience of people who applaud the idea of breaking up big banks.

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  • R
    Reviewed By RedBeard937 Jul 25, 2016


    Key bank has made a policy change for mobile deposits without notifying it's customers our household has 3 accounts and one is for business use. They only stated the change in the statement which we have not received yet and they will not provide any alternative solution. I mean we can deposit the said checks in the atm and have the $100 instant availability but no longer with the mobile deposit. If we knew about this change the checks would not have been mobile deposited as we have employees to pay. A change like this is not a small deal. E-mails should have been sent, phone calls should have been made, a direct policy change letter should have been sent through the mail or something of that sort. This is just simply very bad business practice as in business 101 you learn that things like this are unacceptable and bad for business, once the funds are available all 3 accounts will be leaving Key not to mention my entire family as we all use mobile deposit for this very reason.

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