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M&T Bank Locations in Your Area

M&T Bank has 642 branches nationally across the country. This traditional brick and mortar bank is a large bank that services a large population, and has ATM locations, but we are not currently tracking them.

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Learn more about M&T Bank

M&T Bank was established December 1855. That's more than 150 years ago! It holds assets of 122 billion US dollars. This is considered a large national bank that most likely serves a large portion of the country. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 10%. Lower is better!

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M&T Bank Branches Customer Reviews

(133 Reviews)
2 out of 5 stars
See all 133 customer reviews
  • J
    Reviewed By jsmithhdi May 4, 2016

    Best Bank ever!

    I love this bank! I opened an account in 2011 and they have been nothing but helpful. They have even called me every so often to make sure that I am in the best type of accounts for me.

    Whenever I go into the bank, they are pleasant, cooperative, and always willing to help and solve whatever crazy request I throw at them. I have had accounts at lots of other banks and none of them has ever matched the good customer service I get with M&T. And, it doesn't matter which branch I go into. It is always a great experience.

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  • S
    Reviewed By Steiny47 May 3, 2016

    Worst Customer Service!

    I tried to log in to my loan account today (which I have not done in a long while). To make a long story short, I got locked out of my account so called customer service because I was wishing to get a payment made and a payoff amount. I gave my name, social security number, year, make, model and previous payment amount of the loan. The "gentleman" from customer service said he couldn't help me unless I gave him the VIN number and loan number of the vehicle which of course is in storage. The entire episode leaves a bad taste in my mouth as far as this bank is concerned. I will avoid doing future business with them.

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  • I
    Reviewed By IDZ Apr 30, 2016

    One of the Worst Decisions of My Life

    I have had a checking account with M&T for about 15 years. Over this time, the bank has deteriorated to the point of its being a parody of itself. They are unbelievably bad. My first indication was when I noticed that other banks were offering remote deposits by photographing a check on your smartphone. M&T didn't offer it, and to my knowledge, still doesn't. Last Wednesday (3 days ago) I used their ATM to deposit a check, using my check card to gain access to my account. When I got home I made an online purchase from Amazon, which was promptly declined. Why? My account number had been hacked and there were $1500 in fraudulent charges. All transactions using the card the day and night before went smoothly through. I'm not a banking expert, but the series of events indicates there was a scanner on their ATM. When I called, M&T insisted it could not be their ATM because they check it three times per day. Maybe, maybe not, but that's one heck of a coincidence. To call their customer service number is an exercise in frustration. One prompt after another just to get through, and then on hold for up to 30 minutes. Every person I spoke to, save one, was rude, impolite, and condescending. They intimated that the problem was my fault. Huh? But all of these charges were from the same merchant, and were listed as pending when I notified them. About 24 hours later, the charges were processed. WTF? Why didn't they stop the charges before they posted? They then told me it could take up to 30 days to issue provisional credits. Sorry guys, but I have extremely serious medical conditions that require several expensive medications which I would die without, so 30 days won't work. Still they wouldn't help until I persisted and asked for a supervisor, who did immediately grant the provisional credits. Of course, the next day I was charged exorbitant overdraft fees, although I'm pretty sure I have overdraft protection. Again, a major ordeal ensued before that was finally provisionally credited. Every single step of this situation has been an intense battle with them. It almost seems (ok, it does seem) like they don't want to do one darned thing to support their customer, almost as if we're an irritant to them who are prohibiting them from making money. Yes, money is ALL they care about. Please, do not make my mistake. I have read countless reviews confirming my complaints. I desperately want to change banks, but I can't until their investigation is completed, up to 90 days. Do not, do not, DO NOT use this bank.

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