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PNC Bank Locations in Your Area

PNC Bank has 2,786 branches nationally across the country. This traditional brick and mortar bank is a large bank that services an entire region in the country, and has ATM locations, but we are not currently tracking them.

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Learn more about PNC Bank

PNC Bank was established December 1803. That's more than 200 years ago! It holds assets of 352 billion US dollars. This is considered a large national bank that most likely serves a large portion of the country. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 10%. Lower is better!

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PNC Bank Branches Customer Reviews

(303 Reviews)
2 out of 5 stars
See all 303 customer reviews
  • J
    Reviewed By Jojo0323 Feb 5, 2016

    Not the bank I used to know

    I worked for PNC bank 15 years ago as a teller and the bank back then had great customer service . It was "client" driven. I opened an account based on this and the experience has been nothing but horrible. I had the banker open my account and my number one request was NO statements to be sent to my address I wanted paperless banking. Guess what paper statements were sent to my address with promises it would be corrected. After the third statement and empty promises to correct the issue I closed the account with a fee (not disclosed to me upon opening the account -of course) I felt that fee should have been waived considering the bank couldn't provide me the number one request of paperless banking . The banker sure doesnt listen to clients needs , just way to interested in taking your money and making a deposite so he can get his commission. Its all money driven now. No desire to correct the wrong. Keep burning those bridges PNC. I will never recommend this bank to anyone, actually would discourage them from obtaining an account.

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  • U
    Reviewed By Unhappypncclient Feb 4, 2016

    Lacking in customer service skills!

    I have happily been a PNC customer for many years. I visited this location this afternoon to update my accounts with a name change. I waited in line because no one was in the lobby. I was handed a form to fill out and was asked to wait until a banker was available. When I left the desk I realized that the form did not have anything related to a name change. At this time the assistant branch manager was standing idly in the lobby and I asked her if I was given the wrong form for a name change. She seemed as though I was really putting her out when she advised me that for a name change I would need to have a seat and wait for a banker. I asked again if this was the wrong form, because I did not want to delay the process if I should be filling out a different form. She replied very rudely that if I wanted to have my name changed on my accounts I needed to have a seat and a banker would assist me. She also said, "I would never give this form to a customer for a name change! This is what WE fill out!!" I politely told her that I would go somewhere else because I was merely asking a question. I honestly felt like a chastised child by the way she spoke to me. I will not be back to this location. I am a manager myself and I would never treat my clients in a way that made them feel beneath me, or that I was being put out because of my title, which is exactly how she presented herself. I would provide my clients the same level of service that I would expect my employees to provide and set an excellent example of stellar customer service! So incredibly rude!!!!

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  • R
    Reviewed By Raynellp Feb 2, 2016

    Financial Planner pushy, aggressive

    I would give a negative star if one were available. 2 or 3 calls from a fast talking "financial advisor" who is "just wanting to help me.". So today I stopped in with specific questions which I kept asking over and over. He would not answer or give me written info to review. His one and. ONLY GOAL was to sell a 5 or 7 year annuity to me from New York Life Ins. I could have access to 10% of my money 1 time a year. I had REPEATEDLY told him over the phone that I was not going to tie up my money where I could only access 10% 1 time a year for this low interest rate. Today when I met with him that was all he would discuss. Did not lay out the options, would not answer my very simple and basic questions. So because of this pushy, aggressive" ten cents trinket salesman, " I am going to clise y accounts with PNC.

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