About Rabobank

Rabobank Group is a full-range financial services provider founded on cooperative principles. We are a global leader in Food and Agri financing and in sustainability-oriented banking. The Group comprises 153 independent local Dutch Rabobanks, a central organisation (Rabobank Nederland), and a large number of specialised international offices and subsidiaries. Food & Agribusiness is the international prime focus of the Rabobank Group.
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Overall Rating

MyBankTracker rated Rabobank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.


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Customer Rating
Based on 11 Reviews
Financial Health
Based on Texas Ratio: 23.73
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Customer Reviews

Most Helpful Customer Reviews

ssimms64's Profile Image

Reviewed by ssimms64

Aug 13th 2013

4 out of 5 marks

Staff are good but Financial Officers need some Educating

We use to be with Butte Community Bank for 5 years, which was awesome, when the change came and Rabo Bank took over Butte Community, there were signs that this was not good, firstly as a bank, there should be some professionalism and knowledge coming from the Financial Service Officer or one whom controls a great deal of files and paper work that needs to be checked and sent to the appropriate place, well this one at Paradise CA needs much more training or needs to go back to school. The staff are absolutely wonderful and greet me at the door as i enter, but as for the Financial Officer, she forgets to call us back, does not notify us when other papers have to filled out or if any thing was missing, (we called the bank as to why it was taking 3 weeks to find out if our Secured Credit was approved considering it was our own money that we gave as security) does not know what most of the policies are and has to check with head office and then call us back,

Incompetent, that's the problem. Other than that The Bank itself and the staff are great. Now I'm at a gateway trying to decide which other bank would be better suited for us, because i am fed up with having to answer to an uneducated Financial Officer. I want some one who is knowledgeable and can give me an answer there and then not days or weeks later.

Is this review helpful? ▲ Yes 2 ▼ No 0

FredrickReiner's Profile Image

Reviewed by FredrickReiner

Feb 5th 2014

2 out of 5 marks

Outrageous Fees

Overdraft ? Deposit made and credited, not pending, as indicated online, no overdraft at the time. Next day online completely different posting shows up as an overdraft. They changed the online crediting to show overdraft ocurring before deposit ! They charged fees of $60.00. I have been a customer of this bank for over 20 years and have 4 accounts with over $40,000.00 The greed and unethical practices of this bank require me to take action and I'm sorry about this because until the summer of 2013 I was completely satisfied with this institution. Now I have completely lost trust and confidence in Rabo Bank.

Is this review helpful? ▲ Yes 2 ▼ No 0

nancyfiske's Profile Image

Reviewed by nancyfiske

Jan 7th 2014

1 out of 5 marks

Extremely helpful and courteous.

I had a question regarding historic records. The question was understood clearly, process and procedures necessary to accomplish the task were related to me quickly and in detail.

Is this review helpful? ▲ Yes 2 ▼ No 0

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