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Santander Bank Locations in Your Area

Santander Bank has 676 branches nationally across the country. This traditional brick and mortar bank is a large bank that services a large population, and has ATM locations, but we are not currently tracking them.

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Learn more about Santander Bank

Santander Bank was established December 1906. That's more than 100 years ago! It holds assets of 90.2 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 5%. Lower is better!

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Santander Bank Branches Customer Reviews

(186 Reviews)
2 out of 5 stars
See all 186 customer reviews
  • T
    Reviewed By Truthruth Apr 29, 2016

    I fuckng hate this bank

    They do not accurately show when you are spending your money in the available balance. Yesterday I had balance of 772.71. 501 was available to me. I made a deposit for 531.31 which on my online account showed fully cleared when I check today. I had 143. Deducted out from a Amazon purchase yesterday and about another 250 in pending transactions. That should have been deducted from my AVAILABLE balance. This morning I wake up and there is 33$ in my account. When I call they claim only 200 of the check deposit is available and there are about 300$ worth of pending tansactions.
    Ok how does that add to 33$ available. No real answers. They show that I made debit (cash) withdrawals on days I did not do so. I made a 3 $ purchase for water in Nevada 2 days ago. Now back in New York on my statement it shows it was yesterday while I was home. I believe they do this to keep inaccurate records of when you actually swipe your card to when the merchant actually recieves that payment. It should show my available debit balance deduct that purchAse immeadlitly after the purchase and reflect immeadlitly in my available balance and show so on the date I swiped my card. That's not proper record keeping. This is not the first time I have little to no money in my account than suddenly when several small purchases stop pending I again have 1000 dollars in my account. What is this kind of banking. !!!!!!! It's a debit checking account. They do this to confused people and make it seem like you spent money after the date u didn when you didn't have money. That's not right. They do this to get fees from you. Complaint after complaint on this bank.
    What they did to a friend who has this bank is horrible. Placed a no reason hold on her entire account. Went in to speak to a branch manager bc when u call they say it's the branch that did it. Every time she showed up the manager was conviently in a meeting. Till she raised hell and had to become very direct and confrontational and threatens to make a complaint to the regional director did she come out. Looking a mess unprofessional and acted like it was her money that she was releasing. Was very passive and didn't give a real reason as to why it was on hold. My friend asked why is it still being held you said a week ago it was a security reason and it would be available when I spoke to you on the phone. She just sat there and typed in the computer. No apology. No sorry to waste your time. Nothing. Was quietly rude and behaved as she had to get up from her talk shows to do some ones els job when the regular teller told us she didn't have permissions to help us. Only she did. Then she came out and also said,I'm actually not the manager manager. Wtf does that even mean???? Horrible bank. If you have to have this bank only use it for a savings not for transactions and check your balance daily. I also had a issue with mobile deposit. My check deposited twice bc a error with the application on my phone. I called and they said it would reconcile and not to worry about it. Only one check will show available once cleared. Then a few days later I was charged 10$ for a double deposit, had to go into a bank where they too were discussed that happened. This bank is a mess and shifty. Fuck this bank

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  • J
    Reviewed By jreviewer Apr 29, 2016

    Awful service, stay away from Santandar bank!

    This is the worst bank I have ever dealt with in my life. They don't show any respect to a client and basically made a fuss about $35, while I had put more than 10K in this awful bank over three months. It was just unbelievable how they treat a client. It is just NOT one branch! They have horrible service throughout and do NOT value any relationship with a client!
    I closed all the account with this bank, after putting up their rudeness mutiple times.
    Stay away! they don't even derserve your penny!

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  • B
    Reviewed By Bellasmom Apr 17, 2016

    Best Experience With A Bank So Far!

    I've only had my accounts for about six months. Two people had worked on opening them for me. I had been lucky enough to get in on the Extra 20 Checking and 20K requirement for the Premier Checking which came with some delightful perks of its own. There were only a couple of days left to take advantage of the offers. They worked together as a team, and got me the best deals possible, even making terrific suggestions to protect my savings from fraud.

    One of the initial employees made a mistake, and neglected to link the Extra 20 Checking to the Extra 20 Savings account, which was quickly corrected upon my asking about the issue with a third employee. The funds I was supposed to be receiving from the bank appeared in the proper account the next day.

    Every time I ask about anything, even one recent unusual request, I am cheerfully accommodated. I would recommend anyone in my area running - to open an account there!

    I find it interesting that a lot of the negative reviews I have read are given to the bank so far over human error and electronic system issues, or that reviewer's own errors and/or laziness, like you can reset a ATM PIN at the machine immediately, as long as you didn't lose your card. Their charges for international service are clearly displayed online. Every business you go to has new and uneducated employees; and the laws these days that govern banking means a new or old manager practically needs to be an attorney.

    Maybe we consumers need to educate ourselves as well.

    I recently had a very bad experience with HSBC bank, which probably would have NEVER been resolved locally. It was like those employees just couldn't be asked, and were blatantly lying to me about the most simple of issues - like telling me they couldn't help me to even make an appointment to speak to someone that could help me, since they couldn't and no one was ever available that could speak to me AND help me.

    I finally called their 800 number, they contacted the branch, and all my issues were resolved that day. It is very tempting to buzz on over and give HSBC a scathing review but I wont. I don't think its fair to admonish that entire corporation over the failings of one branch.

    I would suggest with questions on any bank or issue, look at the bank's website, and/or call their 800 numbers if you find their local employees cant help you sufficiently.

    So far, I LOVE Santander!

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