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Santander Bank Locations in Your Area

Santander Bank has 676 branches nationally across the country. This traditional brick and mortar bank is a large bank that services a large population, and has ATM locations, but we are not currently tracking them.

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Learn more about Santander Bank

Santander Bank was established December 1906. That's more than 100 years ago! It holds assets of 90.2 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 5%. Lower is better!

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Santander Bank Branches Customer Reviews

(191 Reviews)
2 out of 5 stars
See all 191 customer reviews
  • K
    Reviewed By karen_ohare May 29, 2016

    Personal bankers are very under qualified

    I had a terrible experience with a personal banker at the Warminster PA branch Santander. I own a business and was looking to open an account that best fits my needs and I was directed to a personal banker named Tatyana. She had a difficult time even comprehending the needs of my business account and just kept repeating herself about a promotional account they were offering that came with a $100 beginning balance. I kindly explained to her that I could care less about the promotional account and was looking for something more conducive to a business. She then started going over the terms of other types of account, and it was then that I realized she was half illiterate!! She couldn't read or pronounce half of the terms and conditions that she was trying to convey to me. Trying to make light of the situation, I jokingly smiled and asked her where she got her degree. She told me she didn't have one, and that she had no experience in banking prior to being hired a few months ago!! The woman I was about to trust with handling my finances and investments had no more education than a high school diploma and no more understanding of finance than a golden retriever. I politely declined opening an account there and left. I did a little research and learned that hiring under qualified personal bankers is Santander's MO because they can pay them half of what they pay qualified financial assistants. This is unacceptable and deceitful in my opinion, because as a stakeholder you just assume that your bank and bankers would be qualified to handle your money. Not the case with Santander.

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  • T
    Reviewed By teganbl1 May 12, 2016

    worse customer service ever!

    I've never had such poor service - When my account was opened (a large money market) at the Avon branch I was promised I would never be charged fees if I kept a certain balance (I have 10x the mininum) now out of the blue I'm getting hit up for fees, which they refuse to waive! Worse yet, the rep who opened my account told me they would waive fees if I was charged (as a good customer with high account balances) now when I'm hit up for fees again the "so called" branch manager is put on the phone, to say she was rude, wasn't interested in listening and unprofessional doesn't give justice to how rudely she handled my call. Do yourself a favor, don't go there, what is promised (a slightly higher rate than others) isn't worth the hassle. I've had great customer service at the Avon Peoples Bank and other local banks - where I've held accounts for 15+ years, still have other accounts there. Wish I had checked out the incredily poor reviews by others before I went down to Santander - here's one more.

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  • S
    Reviewed By Snowridge225 May 9, 2016

    Horrific loan Process-Santander

    Extremely dissatisfied with process and Santander closing out application with neither approving or denying a home equity loan. I will start off by stating that I have been a loyal customer for years here. The problems that occurred were at the loan processing center and not at my local branch. Every week for 9 weeks I would go into my local branch, sit with the bank manager and he would pull up what new information the underwriter on the loan was requesting. I would get the information for the branch to scan in. After complete frustration on both our parts, I received a letter from the loan processing that my application was being denied for incomplete documents and no communication. I called directly to loan processing and they had informed me they were missing various documents. I assured them I watched the branch manager scan them and send them to them directly repeatedly for weeks while I was in the branch. The icing on the cake, was when they told me they had no record of communication between the branch manager and the file for 3 weeks. I had sat there on at least 3 occasions in the branch with the manager on the phone to loan processing where in addition he had sent folloup communication email to them. They claim they have no record. The district manager is now overseeing the application and the requested documents have been resent, probably for the 3rd time. We are 9 weeks in from when I first applied for the loan. If time was of the essence and I needed this money quickly I would have been in trouble. Find another lender , the process here is beyond frustrating, the documents don't get to where they need to be.

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