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Suntrust Bank Locations in Your Area

Suntrust Bank has 1,470 branches nationally across the country. This traditional brick and mortar bank is a large bank that services an entire region in the country, and has ATM locations, but we are not currently tracking them.

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Learn more about Suntrust Bank

Suntrust Bank was established September 1891. That's more than 100 years ago! It holds assets of 183 billion US dollars. This is considered a large national bank that most likely serves a large portion of the country. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 3%. Lower is better!

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Suntrust Bank Branches Customer Reviews

(151 Reviews)
2 out of 5 stars
See all 151 customer reviews
  • S
    Reviewed By Sthrnrlla Feb 10, 2016

    This is a very discriminatory bank!!!

    I opened my account online and had one in person interaction with this branch. Even after showing two forms of id to verify that I had an account with them, I ultimately walked out twenty minutes later with a frozen account and a message left in my account to have it reviewed for closure. I've contacted their customer service 4 times and NOBODY can tell me why! Is there a new law against banking while black!?

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  • S
    Reviewed By Steve_G Feb 7, 2016

    Suntrust & Sopranos both begin with S

    Yes I am being cheeky, but I feel like I borrowed 10K from Uncle Paulie. Please go right past the photos that they have on their site, like they are enabling families. They are takers. Pure and simple. I had accounts and my mortgage through Suntrust. I paid thousands of dollars in interest to them. All part of a mortgage. I get that. But the month that I sold my home, I get tagged with $17 "maintenance fee." I absolutely love the words. I get images of them polishing my gold coins. They did this because I sold the home they held the mortgage on, and unlike many Americans, I took a line of credit to fill the void the home lost from the housing crisis. I could have asked for a short sale, but elected to go more into debt. They rewarded me with the fee because they weren't bilking me for the interest every month. This despite still paying them $100 a month interest on a line of credit. Guess it is not enough to pay for those employee bonuses. Simply put, you are only as valuable as the amount of $ you can make them. Let me also highlight what you get with a Suntrust account. You pay for all services, ATM withdrawals, counter transactions and transfers, while drawing no interest.
    Access to information: Here's a tidbit for prospective customers. Open their site. Look how easy it is to find products to "borrow" from them. Money for homes, money for college, investments. Now within 5 clicks, try to find out what their fee schedule is?

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  • M
    Reviewed By martinc Feb 4, 2016

    Small business do not bank at Suntrust!!

    Terrible customer service, freezing accounts for no reason, never returning phone calls are just a few things we have experienced while banking at Suntrust. We are a small business and when we started banking at Suntrust they said they could help us grow our business. They have now almost put us out of business by freezing our business account for 7 days and not letting us access any money and returning all checks. All because they put a hold on a deposit we made. No one will return our calls and they say they can't help we have to wait. When applying for a business credit card we had to fill out the same application four times!!! If you want access to your money 24/7 and want to be treated with respect DO NOT BANK AT SUNTRUST. Worst banking experience of our life!

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