MyBankTracker rated Susquehanna Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
I have banked at two other banks previous to banking at Susquehanna Bank. I can honestly say, this bank has been fantastic! The staff is so personable, they treat you with so much kindness and respect. It truly makes for an enjoyable banking experience. Personally, I wouldn't want to bank anywhere else!
I am not surprised to find this blog on susquehanna, i wont go into details, all i could say is i have been with susquehanna since 2002.
i should mention we have 4 accounts with them with a combined total available balance of over 30k; the person who saw me had a funeral face and a unpleasant attitude; not sure if she has chronic pain or was having a bad day; i was exhausted, was losing my voice and truly didn't have too much energy at that time; i went in with a fresh eye surgery and the reason i am mentioning this is because i apologized for having my glasses on and then took them off telling her about it. She didn't even bother to look at me.
At the end it was not about the check issue anymore but about the way we were treated and the disappointment and sour taste in our mouth in which we left that branch that afternoon and they did nothing to make it a little bit better.
Susquehanna Bank has always gone above and beyond for me. I have been banking with them for a very long time. Kris Nice at the Park City Office has always exceeded my expectations. Susquehanna Bank is very fortunate to have Kris on their team!