Overall Rating

MyBankTracker rated TD Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

C+

MyBankTracker Rating

Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Banking

Featured Rates

Featured Saving Rates

Compare more rates »

Average customer rating

View Reviews

Add a Bank to Compare

Bank Rates
CIT Bank
Add
Bank Rates
HSBC Bank
Add
Bank Reviews
Capital One
Add
Compare Banks

Find TD Bank Branch Locations

Latest Customer Reviews

sacjjmc's Profile Image

North Haven branch reviewed by sacjjmc

Mar 25th 2015

poor customer service

Very poor customer service. Branch assistant vice president , store manager rude and unhelpful and doesn't return calls. Misinformation given and no one accountable. I will stick with my credit union Connex for my large accounts. I would never trust TD bank with more then my play money and still strongly consider just closing the account. Be aware and read ALL small print .

Is this review helpful? ▲ Yes 1 ▼ No 0

CSHLGLAW's Profile Image

Ridgewood/ Maple Avenue branch reviewed by CSHLGLAW

Mar 3rd 2015

Outstanding Customer Service by William Martinez

I had tried to make a deposit into my attorney trust account at the River Edge branch and was informed that my account had been closed due to inactivity. I asked the manager if she could reopen my account but she wasn't very accommodating at all and told me that I had to come back with some forms.

So I called the North Maple Ave branch where I had opened my account and spoke with William Martinez. It was almost 5 pm and the bank was about to close.I explained to William that I would not be able to get to the bank for two days because of my crazy schedule and William took care of things by reopening another account.

At 6pm, I drove to the drive-through and was greeted by William who presented me with the forms for my signatures. I am truly impressed that William went above and beyond to provide such exceptional customer service.

I would have been happy enough that William was able open a new account for me and I had expected William to leave the forms with the drive-through teller, but he stayed an hour after closing even in the terrible icy weather.

Because of William, I was able to timely deposit a large escrow check safely into my attorney trust account. If only other employees/branches would follow William's cue, dealing with banks would always be a pleasure. THANK YOU WILLIAM!!!

Is this review helpful? ▲ Yes 1 ▼ No 0

hockey14's Profile Image

Arlington branch reviewed by hockey14

Feb 12th 2015

Awesome Bank

Great service spoke to the supervisor mrs andrea herzog sweetest woman helped me with my checking account so positive keep up the great work you guys

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all reviews

Featured Rates

Featured Saving Rates

Compare more rates »