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The Bank of New York Mellon Customer Reviews

mikecallan1's Profile Image

Reviewed by mikecallan1

Sep 29th 2011

Never Had A Problem With My Bank

Opened free checking account , now have advantage account, have had no problems with bofa.

Is this review helpful? ▲ Yes 1 ▼ No 1

aleola's Profile Image

Reviewed by aleola

Oct 4th 2013

Worst experience ever!

We are waiting for an international transfer that unfortunately has to go through the Mellon Bank and we have been waiting and waiting. They don't contact anyone that there is some issue with your transfer, they just keep your money without calling your bank or the european bank that sent the transfer. I don't know what they think, that we will forget about our money? They don't pick up phones, there is no way to leave a voice mail. Nasty, nasty, nasty experience!

Is this review helpful? ▲ Yes 1 ▼ No 0

arunnagpal's Profile Image

Reviewed by arunnagpal

Dec 18th 2014

Mellon Bank not serious about business

Today Mellon Bank has reversed a wire transfer coming out of my Chase checking account to my account with Discover Bank, Mellon is intermediary for the Discover Bank, saying UTA need valid beneficiary account. And on top of t deducted $40- reversal fees. It was a valid account and I had no problem with wire to other banks. How could Mellon's documentation specialist make that terrible mistake for money coming into their bank where I may have to pay twice each time for incoming and outgoing wires?

Is this review helpful? ▲ Yes 1 ▼ No 0

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