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U.S. Bank Locations in Your Area

U.S. Bank has 3,227 branches nationally across the country. This traditional brick and mortar bank is a national bank that serves the entire country, and has ATM locations, but we are not currently tracking them.

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Learn more about U.S. Bank

U.S. Bank was established July 1863. That's more than 150 years ago! It holds assets of 417 billion US dollars. That makes it a very large bank. The biggest of the national banks. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 7%. Lower is better!

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U.S. Bank Branches Customer Reviews

(328 Reviews)
2 out of 5 stars
See all 328 customer reviews
  • T
    Reviewed By Troy_J May 20, 2016

    Sorry customer service. Will never bank here again. Beware!!!!!!!!!!!

    US Bank has very nice people, but none are trained to give the same correct answers to customers. I was ran around by several different employees over the past few months regarding my checking account. We got different answers every time, but was assured everything would be handled ASAP. It never was and now I am put in a bind with my money where I may not be able to pay my bills, or even get my money out to pay them with cash. SORRY bank management I've ever experienced. Will go to the bank near by and take my chances with them. I'm sure it can not be any worse. PLEASE BEWARE AND DO NOT BANK HERE!!!!!!!!!!

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  • I
    Reviewed By IrvComstock May 19, 2016

    Business Users Beware

    Read a lot about consumer issues with U.S. Bank. My company uses U.S. Bank for business purposes, and I guess they do passing work, but I believe my experience on the business side and from what I've gleaned from consumer experiences, U.S. Bank's IT system must be a mess. Many of the issues I've read point to IT/software system failure. The expense account system that my company uses is so unfriendly to users. It takes hours instead of minutes to log in, find and manage expenses. My gripes are, to be sure, small compared to the consumers who are getting jacked around by U.S. Bank, but I believe the bank's IT support infrastructure is in need of a great overhaul.

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  • P
    Reviewed By peghug3 May 12, 2016

    25 years and out

    i have been with US bank for over 25 years in both personal and business services. The branch I have used is now only open from 10-2, not convenient. I must now deposit thru the ATM causing multiple application issues. I have had deposits posted to accounts not belonging to me, checks being reversed and sent back to me with a 5-7 day wait so I can deposit in person. I have spoken to representatives and management and received no help or even an apology. My personal banking and business banking is moving to a new home.

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