Overall Rating

MyBankTracker rated U.S. Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B

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Latest Customer Reviews

GaOb923's Profile Image

Snow-Broadview branch reviewed by GaOb923

Jun 18th 2015

Absolutely Awful

Don't bank with USbank. They charge hidden fees and their customer service is AWFUL. They basically stole $285 from my account in "maintenance fees" and then actually charged ME to close my account after they ran my account into negative numbers. I tried to talk to customer service and kept getting directed to the branch manager. When I called this branch manager, he was the by far the most unhelpful and rude manager I have EVER come across. I'm shocked he's a manager to be honest. Do yourself a favor and steer clear of this bank as an institution and especially this branch.

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bjtayl03's Profile Image

Taylorsville Kroger branch reviewed by bjtayl03

Jun 1st 2015

My Neighborhood Branch

My family has been using the Taylorsville Rd. branch of U.S. Bank for years. Our experience has been outstanding. The bankers are knowledge and thoughtful. They take an interest in me and my family. The manager of the branch even knows my kids names. Several times I have received a call from the branch to alert me to situations that had arisen. They let me know what they had done to protect my account and how to proceed. These types of personal attention are the reasons that I won't go anywhere else for my banking.

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turneremma95's Profile Image

Andresen branch reviewed by turneremma95

Jun 1st 2015

You need to see this

Hi, Im Emma Turner,

To Mr. Alex Stoltenberg just sent me this, just click the link. He's working at US Bank andresen

https://m.facebook.com/messages/read/?tid=mid.1432442943679%3A0858701c6bb8edb237#!/messages/attachment_preview/?mid=mid.1433143375627%3A112600c4c878200674&threadid=mid.1432442943679%3A0858701c6bb8edb237&fbid=10152797971576644&refid=12

https://m.facebook.com/messages/read/?tid=mid.1432442943679%3A0858701c6bb8edb237#!/messages/attachment_preview/?mid=mid.1433143439483%3A0ae1d3b78979b57561&threadid=mid.1432442943679%3A0858701c6bb8edb237&fbid=10152797971926644&refid=12

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