MyBankTracker rated U.S. Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
Don't bank with USbank. They charge hidden fees and their customer service is AWFUL. They basically stole $285 from my account in "maintenance fees" and then actually charged ME to close my account after they ran my account into negative numbers. I tried to talk to customer service and kept getting directed to the branch manager. When I called this branch manager, he was the by far the most unhelpful and rude manager I have EVER come across. I'm shocked he's a manager to be honest. Do yourself a favor and steer clear of this bank as an institution and especially this branch.
My family has been using the Taylorsville Rd. branch of U.S. Bank for years. Our experience has been outstanding. The bankers are knowledge and thoughtful. They take an interest in me and my family. The manager of the branch even knows my kids names. Several times I have received a call from the branch to alert me to situations that had arisen. They let me know what they had done to protect my account and how to proceed. These types of personal attention are the reasons that I won't go anywhere else for my banking.
Hi, Im Emma Turner,
To Mr. Alex Stoltenberg just sent me this, just click the link. He's working at US Bank andresen