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Umpqua Bank Locations in Your Area

Umpqua Bank has 339 branches in their region. This traditional brick and mortar bank is an established bank that has presence across at least one state, and most likely uses an ATM network, but we are not aware of it.

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Learn more about Umpqua Bank

Umpqua Bank was established November 1953. That's more than 50 years ago! It holds assets of 23.4 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 3%. Lower is better!

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Umpqua Bank Branches Customer Reviews

(37 Reviews)
1 out of 5 stars
See all 37 customer reviews
  • T
    Reviewed By thespad Mar 16, 2016

    Simply terrible

    Was with Sterling with a Home equity line of credit and a checking account that I was suppose to simply be able to write checks against the line of credit. Umpqua bought sterling. Shut down my ability to withdraw money from the line of credit, converted my checking into a high maintenance fee checking account and immediately over drafted when I went to use my line of credit to pay for house repairs. Now I get an $18 service charge maintenance fee every month that my combined checking positive balance plus what I owe on the LOC is less than $15,000. If I had $15,000, I would not keep it in a checking account at next-to zero interest. This fee is a penalty for doing the right thing and paying off my loan. I cannot wait to save up enough money to pay off the loan and close all accounts with Umpqua.

    One other point, sterling refunded all ATM fees I paid for using other banks atms because they knew that they did not have enough atms or locations to be convenient to people and refunding atm fee's were cheaper than installing more atms.
    Bottom line Umpqua only wants to take your money and trap you in a fee cycle.

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  • B
    Reviewed By Banked Mar 4, 2016

    Worlds Greatest Bank ? Worlds Greediest Bank

    These dirty crooks charge for every darn thing you do. I was out of town and had to use an ATM that was not a Umpqua ATM and was charge $3.00 to use the other banks ATM, o.k. I can understand using a different banks atm and having a fee.. Here is where I have a problem. MY bank, Umpqua Bank, also charged me a fee of $2.50 as a Non-Umpqua ATM Fee, What the heck is wrong with these dirty crooks? This is the Worst bank I have ever banked at...

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  • U
    Reviewed By unsatisfied21 Dec 29, 2015

    Line of credit watch out

    We had our first and second mortgage with Umpqua. The second was set up as a line of credit. Although the line of credit was partially used it constantly was having bank charges on it that could not be explained to me. Additionally there is a yearly charge for the account whether you have a balance on it or not, really the interest isn't enough you are adding additional charges? We have finally refinanced with another bank to remove ourself from this nonsense. Although we paid closing costs through our new bank when we went in to make sure every thing was closed properly at Umpqua they are charging us over $100 to close the line of credit account which has had a zero balance on it for over a year. Wow look out for additional unexpected costs on the line of credit. Original loan was supposed to be set up with auto payment for reduced interest rate, that never got fixed correctly and oh so many other issues....If there was something lower than 1 star I would pick that.

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