Overall Rating

MyBankTracker rated Union Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B

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jnicely76's Profile Image

Marysville branch reviewed by jnicely76

Dec 30th 2014

wish there was a 0 star rating

First the banker opening my account thought she knew where I lived but she confused my house with the one across the street and proceeded to talk crap about my neighbor (she thought was my neighbor but was actually my house). Then I have been called and questioned in person as well about what I was spending my cash withdraws on, I was totally offended again cause it is none of their business what I spend my money on, they also spelled my 1st name wrong on my debit card, and Jamie isn't that hard to spell.

I have almost a million dollars in their bank and they still don't seem to value my business, maybe because I wear sweats mostly and not business attire but really they shouldn't judge you by what you wear.

The worst customer service ever, I will be closing my account and going to a different bank very soon. And it's their loss because I have my inheritance coming for several million that will not be deposited in their bank due to the way they do business.

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Mirabacara's Profile Image

Great Service, great people

I have been a customer of this bank in Thousand Oaks near Moorpark Road for many years.. The staff is friendly and always look out for my best interest. I get greeted when I enter the bank and it all feels like family and that they truly care about me. I will be a customer for life.

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