MyBankTracker rated Wells Fargo based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
Kim the store manager is so rude and mean, and always has an attitude when I come in to the bank. There is also another manager named Scott Bales that is always sleeping on the job, LAZY, MEAN, and is rude when I ask him a question. Honestly where do they even find people like this to work in a bank. I thought a banking experience was all about customer service, and going out of the way for the customer. Even when I asked Scott Bales a question he just yelled at me like I'm deaf or incompetent. I WILL NEVER GO TO THIS BANK AGAIN, AND I REALLY HOPE SOMEONE TAKES HEED AT BEWARE.
Just want to give a heads up to the best personal banker ever! Yasser Naal is so sharp, so intelligent and such a nice guy. He has helped me so much in my banking experience, educating me, enlightening me and helping me make the most of my money. I am so grateful to him for the time he has spent with me and the patience in always explaining everything and making the suggestions I need. And what a beautiful personality on top of all of that! I am so grateful! Sincerely, Tracee Ferrell
I have been banking with these folks for only a short time, but they have always been personable, professional and courteous . I am always greeted with a smile and they have worked with me in every way possible to make my banking experience easier. Great bank, great people .