Overall Rating

MyBankTracker rated Wells Fargo based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B

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Latest Customer Reviews

vaughaj's Profile Image

Flagstaff branch reviewed by vaughaj

Apr 8th 2015

Dont bank with WellsFargo

They messed up my account and instead of posting a withdrawal correctly, they credited my account. The manager assured me it would be corrected and 20 days later I get a call from an auditor stating it is my fault and am overdrawn $2500.00. Went in to talk they said my account is ok and next day im still overdrawn my check direct deposit will be taken. There was no accountability for their mistake.

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Jasmine89's Profile Image

Friendswood branch reviewed by Jasmine89

Mar 25th 2015

WORST MANAGEMENT EVER!

Kim the store manager is so rude and mean, and always has an attitude when I come in to the bank. There is also another manager named Scott Bales that is always sleeping on the job, LAZY, MEAN, and is rude when I ask him a question. Honestly where do they even find people like this to work in a bank. I thought a banking experience was all about customer service, and going out of the way for the customer. Even when I asked Scott Bales a question he just yelled at me like I'm deaf or incompetent. I WILL NEVER GO TO THIS BANK AGAIN, AND I REALLY HOPE SOMEONE TAKES HEED AT BEWARE.

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Tracee's Profile Image

Bridgemill branch reviewed by Tracee

Mar 13th 2015

My personal Banker, Yasser Naal

Just want to give a heads up to the best personal banker ever! Yasser Naal is so sharp, so intelligent and such a nice guy. He has helped me so much in my banking experience, educating me, enlightening me and helping me make the most of my money. I am so grateful to him for the time he has spent with me and the patience in always explaining everything and making the suggestions I need. And what a beautiful personality on top of all of that! I am so grateful! Sincerely, Tracee Ferrell

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