MyBankTracker rated Woodforest National Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
Each visit is fast prompt and courteous and friendly smiles always informative of new services for customer. Extreame confidence in each customers accounts and concerns.
We've had our Woodforest account for several years now and we have never had any problems. I don't know what other posts mean by "hidden fees" because there are none. Their customer service people are excellent; very helpful, friendly and always willing to help. I have found this in their other branches as well. We had to move just outside of Ohio but we kept our account with them because of their services. So if we do have to go into a branch we don't mind the short drive. We love this bank!! Keep up the great work!
I been dealing with this bank now for quit a while,the bank branch manager,I find is top notch,the staff is ALWAYS considerate and profession a,recently while waiting for my place in line ,a customer got rude and haughty with one of the tellers,,,her response was top notch,she handled the customer with poise and patience. that's the type people I can trust and enjoy doing business with