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Woodforest National Bank Locations in Your Area

Woodforest National Bank has 751 branches nationally across the country. This traditional brick and mortar bank is a large bank that services a large population, and has ATM locations, but we are not currently tracking them.

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Learn more about Woodforest National Bank

Woodforest National Bank was established September 1980. It holds assets of 4.65 billion US dollars. That makes it a regional bank that most likely covers their local population well. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 2%. Lower is better!

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Woodforest National Bank Branches Customer Reviews

(68 Reviews)
2 out of 5 stars
See all 68 customer reviews
  • T
    Reviewed By tcdavis May 26, 2016

    Woodforest is amazing (Indian Trail, NC)

    We joined WF as second chance customers. Never treated like it either. We changed over to regular, free banking later on. We get our dd from paycheck a day early. We can call or go in a branch and get cash out for our overdraft, when we're in a pinch. Same day mobile banking deposit, my main branch is amazinglying helpful and friendly. We've had our card hacked twice from a gas pump (lesson learned), even though we only used credit not debit. WF released our money back to us the same day and handled the paperwork quickly for the scam artists who screwed us. We ended up moving to a state without a WF but I wouldn't change banks for the world.

    Is this review helpful?

    Woodforest National Bank

    Replied on May 26, 2016

    We are excited that you are pleased with our service! Thanks for taking the time to share your experience. Thank you for banking with Woodforest!

  • S
    Reviewed By stan0504 May 23, 2016

    Basic training for wannabee bank tellers and branch managers.

    Poor bank, poor customer service. Nobody there knows what they are doing. If you call to speak to a customer service rep, guess what? you get the answering machine. I opened an account there in January. Checking and savings, direct deposit the whole deal. the debit card would not work. they sent me another one, for the 15 dollar fee of course, and it failed to work as well. the last card they sent only works at certian ATM's so I wind up paying the 4.00 surcharge every time I need cash. I finally started withdrawing my whole paycheck each week just so I would only have to pay one fee. Stay away from this bank unless you want their hand on your wallet. They have a high employee/management turnover, so don't expect to see the same employee twice.

    I have since moved to Suntrust Bank in Charlotte.I opened the account online, the card came in three days the pin the following day. Chipped card that works everywhere. and you get answers on the phone from experienced bankers, and top notch customer service. They also have brick and mortar branches. You don't have to mingle in wal-mart to bank.

    Is this review helpful?

    Woodforest National Bank

    Replied on May 26, 2016

    We apologize for such a difficult experience. We would like to look further into your situation. If you’ll send an email with your contact information to SocialMedia@woodforest.com, we will get in touch with you.

  • D
    Reviewed By donaldjmeyer May 1, 2016

    ATM Issues

    When I went to the Woodforest bank at the Tidewater Drive Walmart in Norfolk on 1 May 2016 to make an ATM withdrawal I discovered that the ATM was off line. This has happened a number of times over the past several years. Every time the staff was helpful in making a counter withdrawal, but it could be time consuming as a lot of customers use this branch. Either the company needs to provide better training to their ATM crews or add another ATM.

    Is this review helpful?

    Woodforest National Bank

    Replied on May 02, 2016

    We apologize for any inconvenience you experienced. We would like the opportunity to look further into your situation. Please send us an email to SocialMedia@woodforest.com with your contact information and we will get in touch with you shortly to address the matter.