It cracks me up when I hear people say that Woodforest "took their money". Well if you keep track of what you spend, don't write checks when you don't have the money in your account, don't give your account information online or to anyone else, you shouldn't have a problem. If you over spend...YES! you are going to get an OD fee! If you write a bad check...YES! you are going to get an NSF fee! Woodforest places items in pending until they are completed so customers can see what is being processed into their accounts and give them extra time to deposit money if needed before any fees may be accessed! That sounds like a good thing to me! And Woodforest doesn't even check credit! If you have the second chance checking account that is probably because you have had issues with other banks as well! So before you go blame Woodforest...maybe you should keep track of your money!!
I made a hotel reservation and decided to cancel. The hotel charged me for a no show fee. I provided proof I cancel my reservation. The debit card department told me to contact the hotel for a refund of $424. They stated even with proof I cancel, they could not assist me.
I would not recommend this bank to anyone... Not even someone i hated. They aren't everywhere like they tell you they conned me in by telling me they were in every walmart....... Thats bull!!!! Im in the military and they arent... They also have sooooo many hidden fees i was shocked that they can even do that to you........ I have never called customer service and talked to anyone nice....... They people in the local branch here are the rudest people i have ever met i cant believe they would hire such awful people. Frankly i hate this bank and am now changing to usaa....... I have had this bank for over a year now and i hated every second i wish i had never made the switch. I wouldnt advise anyone to bank here you will regret it!!!!!