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Woodforest National Bank Locations in Your Area

Woodforest National Bank has 751 branches nationally across the country. This traditional brick and mortar bank is a large bank that services a large population, and has ATM locations, but we are not currently tracking them.

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Learn more about Woodforest National Bank

Woodforest National Bank was established September 1980. It holds assets of 4.65 billion US dollars. That makes it a regional bank that most likely covers their local population well. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 2%. Lower is better!

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Woodforest National Bank Branches Customer Reviews

(66 Reviews)
2 out of 5 stars
See all 66 customer reviews
  • D
    Reviewed By donaldjmeyer May 1, 2016

    ATM Issues

    When I went to the Woodforest bank at the Tidewater Drive Walmart in Norfolk on 1 May 2016 to make an ATM withdrawal I discovered that the ATM was off line. This has happened a number of times over the past several years. Every time the staff was helpful in making a counter withdrawal, but it could be time consuming as a lot of customers use this branch. Either the company needs to provide better training to their ATM crews or add another ATM.

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    Woodforest National Bank

    Replied on May 02, 2016

    We apologize for any inconvenience you experienced. We would like the opportunity to look further into your situation. Please send us an email to SocialMedia@woodforest.com with your contact information and we will get in touch with you shortly to address the matter.

  • H
    Reviewed By hayley3 Apr 29, 2016

    Loan department doesn't answer their phone

    I wanted to apply for a car loan. The branch said it had to be done online so I did the application online. I waited 7 days and didn't hear anything and finally called the Loan Dept phone number but they won't answer their phone. The recording repeats over and over to call the same number I had just called. So I called Customer Service to complain and they said to call the same number that I was calling to complain about. Talk about awful customer service!!!

    Is this review helpful?

    Woodforest National Bank

    Replied on May 02, 2016

    We apologize for such a difficult experience. We would like to look further into your situation. If you’ll send an email with your contact information to SocialMedia@woodforest.com, we will get in touch with you.

  • S
    Reviewed By Saaron Apr 12, 2016

    Western Union

    My daughter and her fiance have been planning to be married for over a year. The funds were being sent Western Union FROM Saudi Arabia as he is an international student. She received an email stating that funds were available to be picked up at her nearest Western Union. When she went to the Woodforest National Bank in Cullman, Alabama the teller told her that she would not look up the transaction as it was fraud. After we tried to explain that this transaction was not a fraud, she stated that she didn't care and she was not going to do it. Your customer service is AWFUL!! If this was a scam, funds would not be available to pick up. fyi.. Scams usually involve having to pay money internationally, not receive money. She could have at least looked up the MTCN number to verify, but REFUSED. I told her that I was going to formally complain and would like to talk with her boss and she said Go ahead.. fyi.

    Is this review helpful?

    Woodforest National Bank

    Replied on Apr 14, 2016

    We apologize for such a difficult experience. We would like to look further into your situation. If you’ll send an email with your contact information to SocialMedia@woodforest.com, we will get in touch with you.