It cracks me up when I hear people say that Woodforest "took their money". Well if you keep track of what you spend, don't write checks when you don't have the money in your account, don't give your account information online or to anyone else, you shouldn't have a problem. If you over spend...YES! you are going to get an OD fee! If you write a bad check...YES! you are going to get an NSF fee! Woodforest places items in pending until they are completed so customers can see what is being processed into their accounts and give them extra time to deposit money if needed before any fees may be accessed! That sounds like a good thing to me! And Woodforest doesn't even check credit! If you have the second chance checking account that is probably because you have had issues with other banks as well! So before you go blame Woodforest...maybe you should keep track of your money!!
To start we relocated from there to the Midwest for husband's job, been a customer for a few years. My husbands check has been direct deposited every two weeks about 7000.00, his new employer which is headquartered out of Katy, Texas. Gives a paper check for your first check his new company took the time to go the bank and deposit the check so we would have access to his money, being he hasn't had a check in over a month since relocating. Well to make it short they put a 10 day hold on it, unbelieveable!! His new employer is local to this bank and a 95 million dollar company. Someone is not doing their job all they had to do is call and verify the funds. We will be changing banks as soon as the hold is lifted.
I would not recommend this bank to anyone... Not even someone i hated. They aren't everywhere like they tell you they conned me in by telling me they were in every walmart....... Thats bull!!!! Im in the military and they arent... They also have sooooo many hidden fees i was shocked that they can even do that to you........ I have never called customer service and talked to anyone nice....... They people in the local branch here are the rudest people i have ever met i cant believe they would hire such awful people. Frankly i hate this bank and am now changing to usaa....... I have had this bank for over a year now and i hated every second i wish i had never made the switch. I wouldnt advise anyone to bank here you will regret it!!!!!