Bank Reviews

my husband and I been with the us bank a long time.My husband had to open a business account to get his pay check. first it was a total mess one of the tellers at a different opend the account under the wrong company.

The assistant mgr at the smith branch notice it and she called us on the cell to come back in again.

She went out of her way to get the mess done right it took her a long time opend the account under the right business name orderd the right ATM cards .

Maria went out of her way for us and still does she is allways nice has a smile on her face.

She is the best assistant mgr I and my husband ever worked with.

I hope she stays with the branch a long time she should be recomanded for her good service.

thank her for good service,

Johanna and Vincent Crupi

3.5 years ago I purchased a business and received an collateralized acquisition loan which has been paid down almost half. We approached them to rework the loan for cap ex purposes as they were over collaterized to the point of 220% to loan value, their requirement was 75% to loan value. Over half of the collateral was cash and the rest in stock, cd's and equipment. They refused to release any of the collateral and it became contentious between their representatives and my Company. Note: Over the 3.5 years I have owned the Company, we have never missed a payment, they have had continual turnover with representatives in their Business/Commercial Loan Department, they had never visited my Company in 3 years. In addition, we had our business checking with them until we figured out they take their debit first and then credit your account the next day with your deposits which is predatory, I went to another bank this week moved the balance of this loan to them and BB&T still refused to release the collateral until the payoff has posted. This bank could care less about small business, could care less about building relationships with their customers, could care less whether you go to another bank or if they lose customers, I could go on as to why you should not consider BB&T for business/commercial or even individual services, this is why BIG banks get a bad name. I feel sorry for their non-commercial customers as you are probably unaware of their predatory deposit policy which could result in huge fees as your deposit doesn't post the day you put it in, if you write checks and they come through the bank the same night your checks bounce, you get the nsf fees not to mention the order in which they pay the nsf checks. Back to business services, if you do go to them, don't expect them to work with you down the road, they are not there for you or to work with you in any manner whatsoever, they are unreasonable and inflexible. Proceed at your own risk.

Been with PNC for years. Never charged any fees.. Local branches are extremely friendly. No complaints!

Wells Fargo Property Loss Department - I have followed all of the set up protocols from Wells Fargo and when I asked where my first check was... that is where the lies started. I spoke to a rep on 5/15 and they said it was overnighted (at my expense) back to me. After contacting my local post office, there was no record of any package in my name. I spoke to a rep on 5/16 and they again stated it was sent. After telling them the USPS had no record of the letter, she changed her story. I was transferred to a "specialist". I guess that is code word for mean and nasty employee. I was told they had not received the check for processing yet and it will be a few more days. I called again on 5/17 and they said it could be another 48 hours until the check is processed. What can be done about this? I am not able to live in my home and I cannot afford to make the repairs myself. Wells Fargo is holding MY money hostage and will not allow me to repair my home. All I want are the funds to repair my home. I would think it would be in the best interests of the mortgage company to expedite this process.

We are planning on closing on a house next week with this bank. The mortgage side has been extremely helpful and on top of things. When everything passed through that phase and we went to underwriting at the bank every question was answered quickly and satisfactorily. We have even decided to open some banking accounts with this bank. We hope to continue to be as happy with them as we are now.

I deposited a check into my account, but the tell made a mistake when entering the information which caused my account and some of the accounts associated with it to be frozen. When I tried the rectify the situation they just kept giving me the runaround and would not admit to their mistake. It took a certified letter from another bank to prove that they were in error, and in the process they decided to close out my account and freeze all my funds until they got around to sending me the funds via a bank check. Needless to say I will not be doing business with this bank again.

I opened an account by sovereign bank and I told them to make that I shouldn't be able to be over drafted and it didn't happen and I was overdrafted and I spoke to a few representatives and they gave me disgusting service they didn't help me they just hung up the phone on me I recommend everybody to close their accounts by sovereign they will steel ur money

Ameris buy banks and tell the customers they will work with them when their commercial loans are coming due. Their management and loan officers lie. They don't work with you. Unfortunately, I did not know about this bank. If you have equity in your properties or business, THEY WILL TAKE IT. They will do this, even if they verbally say they will work with you. Take my advice and RUN FROM THIS BANK, especially if you are a small business.

My fiance had tried to get a loan . The loan officer had advised him that he had money in the bank and should purchase a used one out right with his saved money. The whole idea for attempting to get a loan was to try to build more credit . Not only was that unprofessional, but it was down right wrong on her part even after he explained why he wanted a loan, she said " well you'll have to use your established account !!!! " We are in the process of switching our accounts out of that bank.

So we've been working on a USDA loan for about 2 months now. Yes I know that's a long process but the problem is Wells Fargo has been at the Underwriting process of said loan for the entire 2 MONTHS!!!! The only time anything get's done is when I contact them to say 'Hey, hows the process coming along? When's our close date?' To which I'm met with ,100% of the time mind you, Oh, well we need more documents... This has been the response for 2 LONG MONTHS! It's a disgrace. The first loan officer I dealt with hasn't responded to any of my attempts at communication for over a week so I resort to contacting the loan processor. She has been great but unfortunately cannot answer all of our questions... NOT GOOD CUSTOMER SERVICE! Especially when you have a child on the way and preferably want to have moved into your home by then. Really disgusted at the lack of communication, the time involved, the constant need to contact them to get anything done.