Best Customer Rated Banks & Accounts

Only MyBankTracker lets you see how real customers feel about their banks. And, we make it easy to see which banks are rated highest by their customers.

Recent Reviews for Banks & Accounts

FirstMerit Bank


Terrible

This is by far the worst bank I've ever unfortunately banked with. Terrible from customer service to the mobile banking. So close to illegally scam it's ridiculous. I wish I would of read a review before got suckered into banking with these filthy people. So embarrassing being a customer here.

Suntrust Bank


This is a very discriminatory bank!!!

I opened my account online and had one in person interaction with this branch. Even after showing two forms of id to verify that I had an account with them, I ultimately walked out twenty minutes later with a frozen account and a message left in my account to have it reviewed for closure. I've contacted their customer service 4 times and NOBODY can tell me why! Is there a new law against banking while black!?

Ally Bank


They sell your info to other businesses.

They sell your your credit history to the general public. I just got their email and in the fine print it said they basically sell your info to make money. No wonder I've been getting spammed a ton. Taking my entire 30k saved elsewhere.

Bank of America


Bank of America sucks!!!!

The worst bank I ever had. ANYONE NEW TO GETTING A CHECKING ACCOUNT, DO NOT GO WITH BANK OF AMERICA THEY SUCK!!!

Bank of America


Bad Service from Start to Finish

I have had four recent problems with Bank of America.

After 18 years as a customer, B of A is sending out a demand letter to re-verify personal information that was verified less than two months ago. Unless I comply with their duplicate request, they will arbitrarily close the account. They make a veiled reference to Federal law requiring them to do so with no cited authority for their demands.

It took five phone calls to receive a BankAmerideals incentive due me with the repeated message that I could not speak to the Research function and I would have to wait five to seven business days for a response.

Even though I had a scheduled appointment for notary service, I waited over half an hour past the appointment time at the branch before the one notary became available.

Bank of America took ten days to transfer funds from my account to another Bank of America account through its on-line bill pay system adminstered by its third-party contractor, FiServ. B of A claimed it can't electronically transfer such payments and must waste money and computer time generating a paper check and sending it via snail mail. Are we in the 19th or 21st Century when it comes to banking processes?

Bank of America clearly can't service its accounts efficiently and effectively.

Regions Bank


Beware of Phoney Bonus Offers From Regions Bank

Beware of Regions Bank ! This is a dishonest nasty bank advertising and promoting fraudulent bonus offers for opening new bank or credit card accounts. After you sign up and satisfy the requirements for their bonus, they will hassle you endlessly when you try to get them to actually pay the bonus they advertised. It quickly becomes obvious they have a systematic plan to frustrate your bonus request with time-consuming irritating repeated questions and so-called "confirmations-and-verifications" of obvious information they already have. They will also transfer you from department to department so you have to endure their questions multiple times - a sustained effort to frustrate, delay or deny your bonus request. Even letters to their President and CEO won't help - all you will get is more questions and NO bonus. This bonus seeker writes from experience and is now seeking government consumer protection agency and attorney general help to obtain an earned bonus. STAY AWAY FROM REGIONS BANK !

BB&T


Agree with the 200+ other reviews

The worst banking experience for 10 months. Everything about the bank is sub standard including the music while on ridiculously long holds.
Do not bother, there are many other banks in WV that will provide a pleasant experience.

Chase


Chase SUCKS

Somebody walked into Chase and withdrew $1800 cash with a fake ID. Chase never asked for 2 forms of ID because transaction was under $2000. Immediately made police report. Officer went to bank to review video, Chase refused to show him tapes unless he contacted Chase Global security and then wait 30 days for video to review! Was told by Chase they would refund money within 24 hours, now 35 days later and being on hold for over 9 hours total they finally credited my account. When you call Chase Fraud department, immediately ask for "supervisor" otherwise you will be lied to concerning when you will get a refund. When asked why don't they require a pass code before withdrawing cash they had no response. Banked with Chase for over 20 years, no more. They simply don't care about their customers. YOU SUCK CHASE!!!

U.S. Bank


U.S. bank is a joke!!!!!

I visited a branch, with a check written by one of there customers. She told me there would be a $7.00 fee, because I don't have an account with them. The manager agreed with me, that they should honor there own checks.
I put the fee on my Discover card, I disputed the charge and the charge was refunded.
I recommend a Boycott!!! On this money hungry, fee charging, Un American Bank!
Further more, tried purchasing Tabs online this morning. Guess What? Can Not Be Done, WITH OUT PAYING, us bank A FEE !!!!

U.S. Bank


no atm

once again i went to use the atm and guess what, it was not working this is the second time this month that they did not have the atm working they moved it next to the bank several years ago because they said it was better but if you go late in the morning you can't get to it because there are 2 or 3 cars trying to go through the drive up window very unhappy with the bank service and the unhappy people that work here looks like the bank accrose th street has better service

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