Bank Reviews

UNBELIEVABLE. I paid my car off in full online and their representatives all acknowledge that. I live in Michigan and have the title in hand with a secured interest (US Bank). I contacted US Bank and requested a discharge of LEIN in order to sell my car. I was told it would be 7-10 days before my request could be processed. Are they kidding? The loan has been paid in full and they are holding my LEIN release hostage until they take care of THEIR processing? Send me the release and take your time doing your in house processing. Every phone call I have made has been to a different agent and I get different answers to every question I have. They need to standardize their training so the same answers are given to the same questions EVERY time. I will NEVER use US Bank again. I will be writing to every car dealer in the Detroit Metro area with my experiences with this bank.

We were set to close on Friday, May 17, 2013. We received a call two hours prior to closing that the loan was processed at the wrong amount. It was processed at the original offer, not to agreed upon amount, which was not caught until the morning of closing. The seller was buying a house contingent on the sale of their home and could not close on their new home.

The complete lack of communication from the local US Bank branch was infuriating. If it was not ready to close, or would take extra time, that should have been communicated. We continue to receive little to no communication from US Bank. We are set to close tomorrow, we will see. If it was not so late in the game and would be risking the house we are buying, we would change lenders.

In the future, we will always go local.

I would tell anyone buying a house, use a local lender, don't go with a large corporation. US Bank seemed to have little regard for us, the everyday American.

We were set to close on Friday, May 17, 2013. We received a call two hours prior to closing that the loan was processed at the wrong amount. It was processed at the original offer, not to agreed upon amount, which was not caught until the morning of closing. The seller was buying a house contingent on the sale of their home and could not close on their new home.

The complete lack of communication from the local US Bank branch was infuriating. If it was not ready to close, or would take extra time, that should have been communicated. We continue to receive little to no communication from US Bank. We are set to close tomorrow, we will see. If it was not so late in the game and would be risking the house we are buying, we would change lenders.

In the future, we will always go local.

I would tell anyone buying a house, use a local lender, don't go with a large corporation. US Bank seemed to have little regard for us, the everyday American.

Umpqua Bank is exactly what they try and appear not to be. This is one of the most conservative, stringent banks around. As a small business owner I was appalled at the "customer service" and total misinformation we were given. If trendy BS marketing and gimmicks were all that mattered I still wouldn't bank here. And guess what Umpqua- every other bank has coffee too- your not special.

My safe deposit box was stolen from Gale Ranch, San Ramon CA.

I can't believe a vault without a camera with open doors during business hours. I think this is the best place for a complete crime for someone who works in this bank and who has a duplicate copy of your safe box in a vault that doesn't have any sort of cameras. I remember every time I used to visit this bank, there was like 1 or 2 workers tops available in the branch. Does this bank believe that workers are fallen angels or something? Aren't they aware that this branch is located in one of the richest cities in California?

I'm lucky my box was not totally cleared, as it seems they wanted this to be undiscovered so that they can keep on doing it for life time. I am reporting this to the police and I know that I'm not getting my valuables back, but I want to protect the future victims so that future precautions can be either taken at the bank or customers can regularly check their valuables and immediately report any missing valuables so that this matter can be taken more and more seriously with every time such a crime is committed.

I spoke to them and was absolutely not satisfied with their reassurance on savings. Moreover, if you look at

http://banktracker.investigativereportingworkshop.org/banks/minnesota/jordan/riverland-bank/

the bank is under very unhealthy stress levels.

WILL NOT RECOMMEND

In 2010, when we were planning to purchase our home, we were given a strong recommendation for 5/3. Thus, we went forth. The mortgage application process was horrific - many lost documents, late financials made us miss closing, etc., etc. Our retail experience with 5/3 was even worse. I just completed a letter addressed to Fifth Third executives literally pleading for their help. We have been stomped and stomped upon...can't take it any longer. I can only hope that through personal contact, our experience can be turned around. Fortunately, my two year long hatred for 5/3 has lessened into severe disappointment and disbelief. Only 5/3 has the power to turn this situation around. I hope that they take the opportunity.

No matter how you spend your money you will be hit with some type of bank fee. Every representative you speak to will give you a different explanation on how it is your fault. I have taken screen shots from time of purchase up to the time I'm charged with bank fees and yet and still they have an excuse. The worssssssssssssssstttttttttt bank ever!!!!!

Working with a lawyer at this point. Please don't have your money stolen by TD BAnk

After keeping a business and personal account with Chase for over 15 years, they turned us down for a line of credit. We have an extremely high daily average balance, have 4 of their credit cards, whose payments are never late, have an excellent credit score, and still were declined. Bank of America and one other local bank, with whom we have no prior business relationship, gave us loans within two days, with minimal paperwork!! I guess its time to switch banks. And here we thought a long term relationship would pay off!! Not with Chase!!

There are NO banking centers in the state of Colorado. They are downsizing into a community bank. I was traveling and lost my debit card in the state of Colorado. NEVER AGAIN. I called Bank Of America's Customer service, and they was not able to wire me any money in an emergency situation. Not to mention I was put on hold countless times. The representative was very rude, and had no sympathy for me what so ever. They FAILED to take care of me. They beat around the bush, and they acted like my money was theirs. They failed to give me any of my money at all, or make suggestions about how to get it in an emergency situation. I was lied to because the supervisor told me that he could send me money through western union, and failed horribly to do so. I WOULD NOT RECOMMEND BANK OF AMERICA to anyone that travels a lot. They are inconsiderate and heartless toward people that really need money in emergency situations, and they are shutting down more banking centers as we speak. They are becoming less and less dependent for people and their money. Years ago I would have rated them high, but sadly things have changed for the worst for Bank Of America.