Bank Reviews

Umpqua Bank is exactly what they try and appear not to be. This is one of the most conservative, stringent banks around. As a small business owner I was appalled at the "customer service" and total misinformation we were given. If trendy BS marketing and gimmicks were all that mattered I still wouldn't bank here. And guess what Umpqua- every other bank has coffee too- your not special.

My safe deposit box was stolen from Gale Ranch, San Ramon CA.

I can't believe a vault without a camera with open doors during business hours. I think this is the best place for a complete crime for someone who works in this bank and who has a duplicate copy of your safe box in a vault that doesn't have any sort of cameras. I remember every time I used to visit this bank, there was like 1 or 2 workers tops available in the branch. Does this bank believe that workers are fallen angels or something? Aren't they aware that this branch is located in one of the richest cities in California?

I'm lucky my box was not totally cleared, as it seems they wanted this to be undiscovered so that they can keep on doing it for life time. I am reporting this to the police and I know that I'm not getting my valuables back, but I want to protect the future victims so that future precautions can be either taken at the bank or customers can regularly check their valuables and immediately report any missing valuables so that this matter can be taken more and more seriously with every time such a crime is committed.

I spoke to them and was absolutely not satisfied with their reassurance on savings. Moreover, if you look at

http://banktracker.investigativereportingworkshop.org/banks/minnesota/jordan/riverland-bank/

the bank is under very unhealthy stress levels.

WILL NOT RECOMMEND

In 2010, when we were planning to purchase our home, we were given a strong recommendation for 5/3. Thus, we went forth. The mortgage application process was horrific - many lost documents, late financials made us miss closing, etc., etc. Our retail experience with 5/3 was even worse. I just completed a letter addressed to Fifth Third executives literally pleading for their help. We have been stomped and stomped upon...can't take it any longer. I can only hope that through personal contact, our experience can be turned around. Fortunately, my two year long hatred for 5/3 has lessened into severe disappointment and disbelief. Only 5/3 has the power to turn this situation around. I hope that they take the opportunity.

No matter how you spend your money you will be hit with some type of bank fee. Every representative you speak to will give you a different explanation on how it is your fault. I have taken screen shots from time of purchase up to the time I'm charged with bank fees and yet and still they have an excuse. The worssssssssssssssstttttttttt bank ever!!!!!

Working with a lawyer at this point. Please don't have your money stolen by TD BAnk

After keeping a business and personal account with Chase for over 15 years, they turned us down for a line of credit. We have an extremely high daily average balance, have 4 of their credit cards, whose payments are never late, have an excellent credit score, and still were declined. Bank of America and one other local bank, with whom we have no prior business relationship, gave us loans within two days, with minimal paperwork!! I guess its time to switch banks. And here we thought a long term relationship would pay off!! Not with Chase!!

There are NO banking centers in the state of Colorado. They are downsizing into a community bank. I was traveling and lost my debit card in the state of Colorado. NEVER AGAIN. I called Bank Of America's Customer service, and they was not able to wire me any money in an emergency situation. Not to mention I was put on hold countless times. The representative was very rude, and had no sympathy for me what so ever. They FAILED to take care of me. They beat around the bush, and they acted like my money was theirs. They failed to give me any of my money at all, or make suggestions about how to get it in an emergency situation. I was lied to because the supervisor told me that he could send me money through western union, and failed horribly to do so. I WOULD NOT RECOMMEND BANK OF AMERICA to anyone that travels a lot. They are inconsiderate and heartless toward people that really need money in emergency situations, and they are shutting down more banking centers as we speak. They are becoming less and less dependent for people and their money. Years ago I would have rated them high, but sadly things have changed for the worst for Bank Of America.

I was prompted to write this review after some infuriating experiences with other banks -- PNC Bank for my auto loan, and First Federal for my HSA account. I found myself saying the words "I never have this problem with Bank of America". I have my checking, savings, custodial savings, and a credit card with them. I have also had a car loan and a mortgage with them and I've never had a problem with any of them. They clearly invest in technology -- their online bill pay is fantastic and their ATMs are plentiful and incredibly user friendly. I had to short sell my last house because of divorce and the whole process was surprisingly gentle and straight forward. There may be other banks that are just as good, but I feel I've taken Bank of America for granted and may be a tad spoiled. I now expect to be able to use online banking for any type of loan (talking to you PNC), to be able to view complete transaction details and make quick payments online (still talking to you, PNC), to get replacements for expired cards mailed to me before they expire (that's you, First Federal), to have payments post when they are received, and to have technology that actually works -- like being able to change my address online and have it apply to all of my accounts. As long as those things remain the same there is no possibility of me changing banks.

I just went there yesterday on Sunday, this AM and this afternoon and the deposit for ATM was not allowed to work, so then I went through the drive thru and no response after ringing the bell 3 times the car in front of me, so I got out and knocked at the window and the bank lady, long brown hair and unattractive gave me a dirty look. So I backed up and went inside and told her I do not appreciate her response and told her how upset I was and she began to argue with me that it was ATM's fault. She never once said sorry....

My late father held 3 life insurance policies and on his death, I I inherited $75,000.00. My sister (executor) received the claim forms and used my SSN, listed her address as mine, and forged my signature. When she received the checks, she again forged my signature and deposited the checks in an account at Susquehanna Bank. The largest check was for $58,000.00 and apparently Susquehanna Bank accepted the check for deposit without question. The account did not belong to me. I filed claims with both Allstate and Cinga Insurance, sent notarized affidavits of forgery, and filed police reports. Susquehanna Bank refused to return the money. Police were no help, as one of my stster's in-laws is a common pleas court judge in Delaware County, PA, and they refused to investigate.

Susquehanna Bank is a partner in crime.