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Best rated banks |
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|---|---|---|---|
Ally |
10 |
6 |
31 |
USAA Federal Savings Bank |
7 |
1 |
19 |
ING Direct |
7 |
2 |
14 |
“Chase Bank Is TERRIBLE!!!”
AWEFUL EXPERIENCE WITH CHASE BANK: Yesterday I emailed Chase informing them that a HUGE MISTAKE ha been made on my account regarding a $327.75 "debit" that is supposed to be a "CREDIT". I also attached the e-mail from the "President" of the company who credited this money back to my account, showing Chase that this "charge" was indeed a "CREDIT"!
Today, I had to have a taxi take me to my bank to get money to pay a bill that HAD to be paid today. I had to take a taxi because my foot is broken! When I went to the ATM to get this cash, I FOUND OUT THERE WAS NO MONEY IN MY ACCOUNT TO TAKE even though THIS IS NOT THE CASE! The company assured me that THEY CREDITED THIS MONEY BACK TO MY ACCOUNT ON 3/16! I then had to go into the bank BECAUSE OF THIS MISTAKE MADE BY "CHASE", WHICH CAUSED ME IMMENSE PAIN & SUFFERING THAT WAS COMPLETELY "NEEDLESS", all because SOMEBODY DIDN'T DO THEIR JOB CORRECTLY!
I've NEVER had ANY bank do this to me and I can't tell you just how LIVID I am about this situation right now. I EVEN talked to "Customer Service" who basically told me, "SORRY WE SCREWED YOU BUT YOUR GOING TO STAY SCREWED BECAUSE IT TAKES "US" ("CHASE") 3-4 BUSINESS DAYS TO FIX THESE TYPES OF PROBLEMS!!!! In the meantime, I have no money! CHASE needs to have some serious QUALITY CONTROL STANDARDS PUT IN PLACE! I can't even pay my bills or BUY FOOD right now BECAUSE OF THIS and if I could sue these people, I WOULD!
Washington Mutual would have had a response to my email of yesterday in my inbox TODAY and this company has given me NOT ONE WORD other than SORRY WE SCREWED YOU BUT YOUR GOING TO STAY SCREWED BECAUSE IT TAKES "US" ("CHASE") 3-4 BUSINESS DAYS TO FIX THESE TYPES OF PROBLEMS!!!! I am SO COMPLETELY DISGUSTED with crappy companies like this who don't think twice about putting safeguards into place to prevent things like this from happening to people like me, who LIVES ON &
“I've had issues”
Hi everyone. My experience with this bank it is the worst. My advice: avoid this bank if you can, do not take mortgage or open an account unless you have no option (they will not tell you the truth, so they can collect money from you on hidden fees and penalties - I have that experience). Very unprofessional bank. The WORST bank I have to do business with. BE AWARE!!!
“BofA are Thieves”
I am not one to over draft my account, but this year has been tough. I have been living penny to penny and very aware of my account balance. I have 4-6 transactions pending and I needed to pay 2 credit cards, I knew that I did not have enough money in my account and that I needed to deposit the cash that I had in hand. The amount of cash I had would have covered all transactions with a little money left in the account. I went to BofA drive up ATM to deposit cash, mind you I waited for 22 minutes in line, once I got to the ATM I attempted to deposit cash. The machine said "The ATM is NOT currently accepting cash deposits." S*@# I have no time and no deposit slip to go around the block.
The following day my boyfriend deposited the money for me. I look at my account that same day and BofA has charged me 4 overdraft fees of $35 a pop. I spoke with a supervisor on the phone by the name of Garrett York and he spoke to me like I was an idiot. I told him that I’m not an idiot and I would appreciate it if you stopped treating me like an idiot and not to speak so slowly!
I am currently looking for a new bank and will never do business with BofA again. I hate Bank of America!!!!!!!
“Always a problem with this bank...ALWAYS!”
I'll start off by saying the convenient part is the free coin counter and the hours. Other than that (the branch i go to) is like walking into a bad mood. Everyone always seems like work is the last place they want to be and you are just another pain in their ass. I have had problems (none of which are my fault) i'll give you an example: i made a deposit on my way to the grocery store. this was a problem for the teller because the computer was down and i would have to wait. not really a problem im not in a hurry. i get to the grocery store and as i swipe my card...DECLINED! (aside from the embarrassment) I ended up having to drive back to the bank to psychically withdraw cash, only to get attitude from the teller..." I TOLD YOU THE SYSTEM WAS DOWN". No im sorry, not that i expected it it from her. Now today, I have been locked out of my online banking. I called them and because i can't remember my last few transactions, I have to go back to Negative Nancy, to have her try to fix my problem.
Keyword, PROBLEM, because this bank is full of them. These are just two examples of my experience over the past year and a half. There are quite a few more, but space here is limited and i believe ive made my point.
I've slowly been migrating my checking needs to Wachovia. Enough said.
“Mediocre employee work ethics”
On March 15, 2010 as usual i went online to check my Chase account and noticed that i had a balance of $20.45 and also continued checking my pending transactions. According to the math that I did it appeared that I was okay with my calculations. So then, later that morning I went to ATM and checked my balance again at again noticed that my balance was $20.45. I went ahead a withdrew the twenty.
on March 16, 2010 at around 8pm I went on my Chase account online and noticed all this insufficients fees added to my account. It all seemed confusing and waiting until the next day to speak with a representative. Believe it or not it took more than four hours of my entire day to try to resolve this issue. I had to ride the bus to the bank aand after speakin gto a rep who was obnoxious and rude because she was talking to me as if i was a idiotthat didn't know how to count. One of her comments took me by surprise which consisted of the following: :the reason why you were not able to notice the five transctions on your account wasa because they were floating on air." What kind of bank language is that?
they continue to give me the "it's not a bank error" and I continued to express that I received Social security benefits and 5 overdraft fees of $33 each is a whole lot of money from my fixed income. they just don't care whether the customer has eat of the same air where those pending transactions were floating around
“Charges for services they do not do”
I would like to start a class action suite against this bank for fraud in charging fees
for services fees that they do not perform but just take the money from your account. If there is a pending charge that has not yet been charged and it may put the account into a negative positon then they take out a $35.00 fee for every transaction. When the next day a cash deposit is made the account has sufficiant money. The pending charge may take 2 days to be actually charge and the Bank did not pay out any money on the customers behalf.
THIS IS CLEAR FRAUD. THE BANK TOOK MONEY FROM MY ACCOUNT WHEN IT WAS NOT OVER DRAWN.
I would like to talk to a class action attorney
“Do not do business with Bank of Stockton”
This bank is, by far, the worst bank I've ever dealt with. Their fees and charges are absurdly high. They have, on more than one occasion, lost checks that I have deposited. When I tried to have a Mastercard charge reversed from the Mastercard I carry through this bank, the bank manager told me they weren't "allowed" to do this - it took a call through the district manager's office to get the charge reversed.
When I attempted to deposit my VA disability check this week, they refused to handle the transaction. I ended up having to drive to the Palo Alto VA financial office (a two hour drive) to get the check cashed, because the teller couldn't figure out what to do, and the bank manager was incapable of making a decision.
Do not bank with these people. You will regret it.
“Wow! What a great bank!”
yes this is one of the best bank
“if you want to be safe , run-away for god sake”
I opened an account with wamu it was going all well. The time chase took over, from the same staff we are getting the worst customer service and they are actually ripping people off. It definitely is chase bank's sneaky, misleading and rip-off policies. You want to save your savings, accounts or business please for your own sake check their reviews all over and then decide. My honest advise for any one to be "Watch it" run away as fast as you can.
“Read the fine prints”
When I open savings account with Ally, they promised a 1.49% annual rate on my savings but, in less the one month they changed the rate to 1.39% then a few days later to 1.38% and today is at 1.28%. The still have a good interest rate on the savings but, what bother me the most is that Ally does not keep its promise of paying the return you signup for. They will change the rate about every ten or fifteen days. Usually before the end of the month. I am only been with Ally for less than 2 months and they had lower my interest rate on my savings account more than 5 times already.
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