Best Customer Rated Banks & Accounts

Only MyBankTracker lets you see how real customers feel about their banks. And, we make it easy to see which banks are rated highest by their customers.

Recent Reviews for Banks & Accounts


Help while in trouble...

My wife and I were having an unpleasant hotel experience while vacationing out of town, and the hotel held a large amount of our funds on our card. We wanted to leave and the hotel refused to release the funds while going as far as denying they were holding any funds at all.

My wife spoke to an amazing Keybank rep over the phone, who managed to persuade the hotel manager to release the funds. During a 3-way call, my wife heard this rep use authoritative language and not accept the hotel manager's antics. Thank you Keybank!

American Express

Never once a problem in years!

I have made various deposits and withdrawal of many months and always satisfied with the service. Interest rate, while seems low from years back, stays far above banks and many CD's without tying up funds for any amount of time. Some folks might not understand that this is not a debit card and it might take a day or two to complete a transfer.

PNC Bank

Smoke, Mirrors & Dirty Tricks

I worked for the old PNC in the 1990s on the investment side. Today's PNC is nothing like the institution of 20 years ago. Read the fine print CAREFULLY. There are a number of nuances that can trick a client into making mistakes that cost money and impact your credit score.

The online banking site is a landmine field full of quirks that will cause payments to be initiated but not processed. Of course, errors are the customers fault.
I closed personal and business accounts 2 years ago and never looked back. I'm paying off a personal VISA card that inevitably leads to a monthly phone call or branch visit due to administrative error. Apologies are made, fees are reversed (temporarily) and the game continues on the 4th of the next month.
I have an easier time dealing with BofA and Wells Fargo....that alone speaks volumes about PNCs crooked, anti-consumer & disorganized operation.

Bank of America

Only one teller, long long lines, poor customer service every day of the week.

Only one teller, long long lines, poor customer service. All year long, the lines inside have been absurd. There are plenty of people available to open new accounts, but only one person to service existing ones. I've had enough. I'm Closing my account.


Huntington Bank is a Sexist Company

Huntington Bank is a sexist company...
I wanted to do some quick online banking yesterday with Huntington Bank.
I wasn't able to get in so I called the 800 number and I spoke to representative Seth, who informed me in order for me to do banking online I would need my husband's permission.

I explained to him, that my name is on the account as well, which he proceeded to explain to me without my husband's permission I would not be able to move forward...

When I asked to speak to a supervisor or manager, and the spelling of his name, he proceeded to tell me to get my husband or he was going to hang up on me... and then he hung up on me.

Not good Huntington Bank woman have just as much rights as men...
If not for the wonderful manager at the branch office I would not be a Huntington customer today.

What if this had been an emergency I would have been left out in the cold.

PNC Bank

100% Capital Funding

We offer all kind of loan services, secured and unsecured in order to meet up with the high demands of funds and finance required by the general public. The loan follows with an interest rate of 4% which must not exceed a period of 20 years repayment period.

Do you need a loan or financing for any reason, such as:

a) Personal Loan, Business Expansion,

b) for the opening of business, education,

c) Debt Consolidation,

d) Hard Money Loans or any type of financial assistance Contact us today via our email (

Washington Federal

Involuntary supporter

Involuntary transfer from BankofAmerica when they closed in Yuma, AZ. Washington Federal is in Washington state. They do not allow address changes or account changes online. Fees continue to accrue during the period you have not personally contacted them. Address updates online also impossible. Awful bank. Similar to PNC from what I understand. Can't wait to get this account closed.

Discover Bank

Completely shut down for "system maintenance" for 4 days!! Unbelievable incompetence.

I've been with them for about 2 years now. I'm leaving. Seemed OK until now. Had a warning that the app would be intermittently working due to system maintenance. Figured no big deal, I could go online to see the balance/transactions/etc. We keep a good amount here so we want access. No problem if down a few hours here and there but come to find out they will be COMPLETELY down for 4 DAYS! No app, no online access & customer service unable to help with anything. I can't believe this isn't illegal? Going to contact the OCC on that & also headed to Capital One 360 who NEVER showed this level of incompetence & contempt for their customers over the previous 3 years we had them. May cancel our credit card too.


CHASE BANK is holding me liable for unauthorized charges and have been the worst at so many levels. STAY AWAY

CHASE BANK is holding me liable for unauthorized charges and are refusing to investigate the fraudulent charges despite having provided them with more than enough information for them to never blame me, which is unthinkable, of having placed those purchases even after I had asked that I'd close my account to avoid having this issue, which had occurred in the last and was appropriately handled. But apparently, if that happens more than once, then it becomes the consumer's fault.
I hate dealing with CHASE. They are simply terrible and will be soon replaced by more ethical financial institutions with integrity. It might take a year, 5 or 10 years. That is irrelevant. I know they are starting to have the reputation that they deserve.
Don't make the mistake and bank with CHASE BANK. Shame on them

TD Bank

Left them in less than 1 month

I closed my account within 30 days. They charge for EVERYTHING.

When I transferred money to another account (external account) they charged me $3.00 and it took longer than any other bank I've made EFTs to/from.

I deposited a check once in the drive through. Guess what? $3.00 fee. lol. I mean damn I'm a new customer maybe I should have read all the fees carefully but at least remind me that the fee could be avoided if I deposit through the ATM for example.

I was already skeptical to pay $6.95 a month for a checking account in the first place.

My first experience was my chip enabled Visa debit card would work 5% of the time. Unrelated to the chip. It just never seemed to work when swiping it. I was told to go to a branch to get a replacement card. I did. And their machine was broken. Great. Glad I didn't transfer all my money to TD Bank yet. Since they'd likely charge me to withdraw it by teller too.

They send me a replacement card, guess what. This one works 85% of the time. WTF is wrong with their cards? I've never had a problem with USAA, American Express or any other credit card I've owned when it comes to swiping.

I think the final straw for me was $3.00 to do an EFT to another bank. Ridiculous.

I suggest a Charles Schwabb or Fidelity account (if you don't need a real branch). Everything is FREE. Even free checks (always)! No monthly fee! No ATM fees, they reimburse you for ALL ATM fees same day. MUCH better mobile banking app. You can deposit your checks via the app. Unless you need a brick and mortar bank, I suggest you go with one of the aforementioned banks. If you're ex-military, parents or spouse are military or ex-military then USAA is the way to go.

To hell with TD and their ridiculous fees.