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Britton And May Branch

Central Oklahoma City

9225 North May Avenue
Oklahoma City, OK 73120

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Bank of Oklahoma Customer Reviews

roberlender's Profile Image

Reviewed by roberlender

Feb 26th 2015


I am a business owner and have used this branch as my main go to branch for a number of years. Initially, it was because it was so convenient. Now, however, I wouldn't use any other branch as my main branch. Everyone at this branch, from the Branch Manager, to all the other employees are always cheerful and helpful. Any time I have a question, or a problem, they are quick to fix it. The Branch Manager is the best of any Bank or Branch that I have used. I wouldn't know what to do if that branch ever closed. Kudos to all!

Highlander Construction, Inc.

Rick L. Oberlender - President

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Lynx410's Profile Image

Reviewed by Lynx410

Sep 10th 2012

Lost Four of My Deposits & Made Up Excuses For It

I am a local business owner and am constantly using my business account to make deposits and other transactions. I have to keep a close eye on my business account because there is always somebody who wants a piece of the pie and if you don't watch the money, it will quickly disappear. Well, this time it is the bank itself. I can understand occasional mishaps, but this is the 4th time this branch has lost one of my deposits within 2 years? It is kind of interesting to note two things. One is that they never miss an expense, ever, but when it comes to your hard earned money that you deposit, trusting the bank to do their job, you really have to supervise what is going on? Second, when they loose your deposit, they put the burden on you to prove that you made a deposit- so don't throw away your deposit slips, ever, or they will not refund the lost deposits! Always check your account online too!

This time was the wost experience of all! They not only lost my deposits, but a woman posing as the branch manager lied to me about posting the cash deposit to my account by midnight? She also lied about being the manager because I have met the branch manager and its a man. Anyway, the deposit never posted to my account and so I called the Express Bank to verify this and was going to show up at the bank, but the deposit suddenly appeared as a credit to my account?

Now, I will say, that this is the only branch that has ever lost my deposits and made multiple mistakes handling my money. However, I should not have to keep dealing with this type of incompetence I have seen at this branch. I will be taking my business over to the 145th & Houston branch from now on, despite the extra mileage. I have never had problems over there. Perhaps, because it's a branch building?

Gee, they are quick to add inactivity fees and penalize their customers for mistakes, but it would be nice if we the customers got financial retributions for their mistakes?

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Mystic's Profile Image

Reviewed by Mystic

Feb 25th 2015

Worst Bank Ever

I have had bok for the last 5yrs and i can tell you they are the worst bank ever. First and foremost they try to get money from you in every way possible. For instance, if you check your balance on a foreign atm, the owner of that atm will not charge you, but the bok where you put your hard earned cash will charge you $2 per. They will then charge you another $2 if you decide to actually withdraw money from that foreign atm.

This will be in addition to the fees charged by that atm. If you use your atm card internationally, they will charge you $5 dollars international fees,and $2 for using a foreign atm. Their service is always very horrible. None of those people will hear me if i try to complain about those fees. I would never ever recommend this bank to anyone. I'm only giving them a one start because i didn't have an option. Otherwise i would have given zero stars

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